Verified Company
Such a great place! Amazing customer service and they always get the job done with care and thoughtfulness! I’ve been a customer for several years.
Reply from Exclusive Imports
2026.04.14
Thank you, Saba! We really appreciate your loyalty over the years, and we’re glad you’ve consistently had a great experience with our customer service and the care we put into every repair. It means a lot to know you trust us to get the job done right.
I didn’t realize there was a European auto here in Lapine very friendly. I didn’t have to tow my vehicle all the way in the bend, which was a relief. Honest and fair can’t ask for more than that
Reply from Exclusive Imports
2026.04.14
Bill, thanks for the kind words. I’m glad we could help you out locally so you didn’t have to tow all the way to Bend, and that our team came across as friendly, honest, and fair.
Had such a good experience at Exclusive Imports. Owner Eric and his team fixed my car exactly as promised. They went out of their way to make sure everything was perfect. This will be my new favorite repair destination for my Landrover. Highly recommend.
Reply from Exclusive Imports
2026.04.11
Thank you, Marck! I’m really glad Eric and the team were able to get your Land Rover fixed exactly as promised and go the extra mile to make sure everything was just right. We truly appreciate the recommendation and look forward to helping you again.
These guys are amazing! Eric was fantastic to work with. I was previously quoted $800 for a repair I didn’t need and when I came here for a 2nd opinion, they fixed the real issue for a fraction of the cost. It’s such a relief to find a shop that looks out for you. 10/10, highly recommend!
Reply from Exclusive Imports
2026.03.28
Alix, thank you for the great review! We’re glad Eric could help with a second opinion and get the real issue fixed without the unnecessary repair and cost. It means a lot to hear you felt taken care of, and we really appreciate the recommendation.
I finally found a mechanic I can trust!! Great work at a realistic price. I will absolutely recommend 100%!!
Reply from Exclusive Imports
2026.03.12
Joe, thank you for taking the time to share this. I’m really glad we could earn your trust and get the work done right at a fair, realistic price. We truly appreciate the recommendation.
Very quick and thorough service. I’m giving all of our service needs to them.
Thank you Eric!
Reply from Exclusive Imports
2026.03.11
Thanks, Keith! I’m glad we could get you in quickly and take care of everything thoroughly. We really appreciate you trusting Exclusive Imports Auto Repair with all your service needs.
Excellent service and repair. Called at least 10 shops in Bend, Redmond, and La pine. By far the best price!! A+ work
Reply from Exclusive Imports
2026.03.06
Thanks, Gavin! I’m glad we could get you taken care of with excellent repair work and a price that stood out after calling around. We really appreciate you trusting Exclusive Imports Auto Repair.
Eric at exclusive Imports got us in the very next day for an oil change. Didn't try to upsell us anything we didn't need. Was very pleasant and his mechanics were pleasant as well. Very reliable.
Reply from Exclusive Imports
2026.02.19
Thank you for the fantastic review, John! I'm so glad to hear that Eric and the team were able to get you in quickly and made your oil change experience pleasant without any unnecessary upselling. We appreciate your trust in our reliable service and look forward to helping you with your future auto needs!
Reply from Exclusive Imports
2026.01.29
Hi Colton, we don't show any record of your name visiting our location. Can you please double check to make sure this review is on the right location or call our shop at 458-234-4810 to clear up any reason for this 3 star review. As you can see from our other reviews, we strive for nothing but a 5 star experience. Thank you, Eric
Eric and his crew are professional and amazing at what they do! Their dedication to what they do really shows and they’re always willing to work with you and make the most out of your visit. I’ve had my vehicle inspected, oil change, and brakes done, I plan to stick with them here on out :)
Reply from Exclusive Imports
2026.01.15
Thank you so much for your kind words, Raven! We're delighted to hear that you've had such positive experiences with Eric and our team at Exclusive Imports Auto Repair. We're committed to providing excellent service and are thrilled to be your go-to for all your car needs. We look forward to seeing you again!
Eric & his team are on top of it! I called him needing repairs and he got me in the same day. He even will just answer questions I have about my annoying Range Rover. I’m so thankful to have a shop like Exclusive Imports that cares to take the time and do the job right. Definitely my go to shop.
Reply from Exclusive Imports
2025.12.30
Thank you so much for your kind words, Mollie! We're delighted to hear that Eric and the team could quickly accommodate your repair needs and assist with your Range Rover questions. Your trust and appreciation mean the world to us, and we're proud to be your go-to shop.
Very pleased with the service at Exclusive Imports. I will always refer anyone to Eric's shop for service on their vehicle Very prompt and always upfront with costs. He will be my go to guy!!!
Reply from Exclusive Imports
2025.03.09
Hi Terri,
Thank you so much for taking the time to leave such a glowing review and for giving us a 5-star rating!
We're thrilled to hear that you're pleased with the service at Exclusive Imports, and knowing that you'd refer others to Eric makes our day.
Eric and the team always strive to provide the best service possible, and being upfront about costs is part of our commitment to honesty and transparency.
We're honored to be your go-to for vehicle service and look forward to serving you and your referrals in the future.
Thank you so much for taking the time to leave such a glowing review and for giving us a 5-star rating!
We're thrilled to hear that you're pleased with the service at Exclusive Imports, and knowing that you'd refer others to Eric makes our day.
Eric and the team always strive to provide the best service possible, and being upfront about costs is part of our commitment to honesty and transparency.
We're honored to be your go-to for vehicle service and look forward to serving you and your referrals in the future.
Eric was great! Very responsive and took my daughter’s car in last minute and repaired it in a very timely manner. Would definitely recommend this shop!
Reply from Exclusive Imports
2025.12.13
Thank you so much for your kind words, Erin! I'm delighted to hear that Eric was able to help you and your daughter promptly. We appreciate your recommendation and look forward to assisting you again in the future.
Needed a basic service on my Ford 350 and they were able to get me in right away. Service was done quickly and professionally, with full explanation for everything they found. Price was fair and as expected. Certainly intend to return with other needs.
Reply from Exclusive Imports
2025.12.13
Thank you so much, Dan! I'm glad we could provide you quick and professional service for your Ford 350 and that you found our pricing fair. We look forward to helping you with any future needs!
Most excellent service and accommodating in every way. Expert mechanic. Love their service and price per hour less than anyone else.
Reply from Exclusive Imports
2025.12.01
Thank you so much for the wonderful review, Linda! We're glad to hear that you appreciated our excellent service and found our pricing competitive. It's always a pleasure to accommodate and provide expert care for your vehicle.
Very professional. Shop labor is very fair. I bought a pre owned Mercedes Benz and went there for a service and an evaluation of it and was quite impressed with his results. The shop is well organized and clean. Eric takes time with his customers and answers questions that one would have. I won’t take my car anywhere else for service or repairs. Eric orders quality parts for the repairs and service.
Reply from Exclusive Imports
2026.01.31
Thank you so much for the fantastic review, Maureen! We're delighted to hear that you found our labor fair and were impressed with our service and shop's organization. Eric and our team strive to provide quality parts and take the time to address all your questions, so we're thrilled you'll be trusting us with your Mercedes Benz in the future!
Amazing I am a lifelong customer because they are a reliable, honest, amazing, quality wonderful work. Eric and his team is amazing! Thank you again Eric!
Reply from Exclusive Imports
2025.11.24
Thank you so much, Alisha! We're delighted to hear that you appreciate the reliable and honest service we strive to provide at Exclusive Imports Auto Repair. Eric and the team are thrilled to have you as a lifelong customer, and we look forward to serving you in the future!