European Car Imports

European Car Imports Reviews

Excellent rating
5.0
88 reviews Verified
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Reviews (87)
Matt Humphrey
Matt Humphrey
2024.01.26
Sally and Lincoln were amazing to work with. My car took 11 months to build and ship, and the communication through this process was very reassuring, and highly professional. Because the car is not for sale in NZ, the additional service to get is registered and road legal for NZ was hugely appreciated, and not something I could have done without them. Thank you again for such a great result!
Olga Lewis
Olga Lewis
2023.06.06
We recently imported a motorhome from the UK, and it would have been impossible for us to have done it without the very excellent service provided by Sally Roberts of European Car Imports. Due to it being a modified vehicle for disability use, it has a number of special features that need specialist certification. We ran into a couple of frustrating compliance issues which Sally dealt with swiftly and professionally. Thanks to her contacts she was able to facilitate the work needed and kept us informed every step of the way through phone calls, emails, texts and pictures. Sally always made time to talk to us and went above and beyond to solve problems that cropped up. We can’t recommend her expertise highly enough if anyone is considering importing a vehicle from Europe or the UK. Thank you Sally, for making a stressful experience as pain free as possible and for somehow retaining your sense of humour through it all! Iain and Ava Watson.
Reply from European Car Imports 2023.06.06
Thank you Iain and Ava :-) really appreciate your kind words and I wish you many memorable trips in your motorhome.
Josh Comrie
Josh Comrie
2023.01.07
I ordered my 911 Turbo late 2022, then the war and a whole lot is other issues took over. through the whole process Sally was in touch, effective and up front. Issues with delivery were resolved quickly and easily and they made the challenging wait as good as it could have been. I’d highly recommend this team to anyone.
Reply from European Car Imports 2023.01.07
Thank you Josh. Enjoy your incredible car! 😊
ParkLife
ParkLife
2022.10.19
Sally arranged to bring in our company's electric van (not available in NZ) from the UK. Sally is a great communicator, very trustworthy and delivered our van as agreed and we love it! Highly recommend Sally and this company.
Reply from European Car Imports 2022.10.19
Thank you so much. Amazing Citroen e-Dispatch you have now. Great working with you.
John Buchanan
John Buchanan
2022.05.23
Acquired a 1953 Bristol 403 from a private seller in the UK. Sally and Lincoln made the whole challenging logistical process of shipping and importing this classic into New Zealand seamless:-). Not only did they do this on time and budget, they even booked me a ferry spot between islands for an epic road trip to bring the old girl home. Can’t recommend their services highly enough……..thank you
Reply from European Car Imports 2022.05.23
Thank you John! Great working with you on such a stunning vehicle.
Mr Lindsey
Mr Lindsey
2021.11.23
Sally and Lincoln imported my 2020 Mercedes GLE from the UK. They then sold my NZ New 2013 Range Rover Sport within a week of listing it. As with the Mercedes purchase, ECI communicated really well and I’m delighted with the hassle free outcome. Highly recommend ECI.
Reply from European Car Imports 2021.11.23
Thank you for your kind words. Great working with you and hope to again.
Craig Peebles
Craig Peebles
2021.11.13
Hi , I would like to thank Sally and Lincoln for the smooth purchase and delivery of my GTS 4.0 Cayman. Taking into account the difficulties that the covid situation has presented the did a Stirling job. The delivery during lockdown was a pleasure. Thankyou.
Reply from European Car Imports 2022.05.23
Thank you Craig! Was great working with you again more recently too. 😀
leonard frost
leonard frost
2021.11.07
Sally & her team acted very professionally throughout the whole process, making everything so easy, I was able to track the process from the UK right down to my door, I was kept in touch every step of the way, I can only say, forget the rest, just deal with the best, thank you Sally 👍
Reply from European Car Imports 2021.11.07
Thank you Leonard! And what an amazing Audi Q4 you now have.
Kate Mitchell
Kate Mitchell
2021.10.26
I can highly recommend European Car Imports. Sally went the extra mile on several occasions to assist with the importation of our horse truck from the UK. The communication was always excellent and their experience and knowledge was invaluable.
Reply from European Car Imports 2021.11.01
Thank you Kate! Stunning horse van.
Harvey Frame
Harvey Frame
2021.10.06
Sally and Lincoln were great to deal with and the car was exactly what I expected. 2018 Range Rover Sport A++
Reply from European Car Imports 2021.10.06
Thanks Harvey! Great car and great to work with you.
Dave Umbers
Dave Umbers
2021.07.28
recommends
Sally and Lincoln did a great job sourcing and buying our ID4. The service was great and they were totally transparent all the way through.
Brian Stewart
Brian Stewart
2021.06.23
recommends
I really enjoy using manual transmissions, but when it came time to update my faithful daily driver, the choice of nice cars of the right specs in New Zealand was extremely limited. Consequently, I decided to look overseas. I had no idea how to go about importing a vehicle, so did a Google search and European Car Imports name popped up. From the moment I contacted them, Sally was extremely helpful. No question was too difficult, and responses were prompt. Under Sally’s guidance I set about finding the right car and, after a couple of false starts (car had either already been sold or was not VAT qualifying), found a car that suited my needs. From then on Sally and the team at European Car Imports pretty much handled the entire process painlessly. I was given a full breakdown of likely costs, the car was inspected in the UK, and the purchase carried out. Freight and insurance were all arranged, and I was kept appraised of the status of my buy at all times. Fast forward ten weeks and the car arrived in New Zealand and cleared Customs and inspection by MPI. Sally and Lincoln then took care of registration and warrant, and, in my case, the fitting of a tow bar. After a thorough groom the car was ready and it was simply a matter of flying to Auckland and being handed the keys for the drive home. In short, European Car Imports provide a first class, go to whoa service, at what I think is a very reasonable price. No hassles, no hidden costs, no unexpected pitfalls. If you are contemplating bringing a car in from the UK I would unreservedly recommend them.
Damien P
Damien P
2021.06.22
I can’t recommend Sally & Lincoln highly enough. Professional, trustworthy and great to deal with; they make the whole process smooth and hassle-free. Communication was excellent, I was kept informed at every stage, costs worked out as budgeted, all the little details were handled and there were no surprises. This is my second purchase through ECI, and it will not be the last. I am delighted with the car, and delighted with the service. Thank you so much.
Reply from European Car Imports 2021.06.22
Thanks Damien! Another great car.
Steve F
Steve F
2021.06.18
Like most of us scrolling through these reviews our experience of buying a car has traditionally been based on dealers and private sales. You get to see what you are buying. For me the opportunity to use European’s services arose after I couldn’t find my model variant anywhere in NZ. Like all of us on the first occasion we have the feeling of “what if”. What if the car is a lemon? What if your money evaporates never to be found again? What if your car gets thrashed en route? The imagination is endless, but I can tell you it’s all a fantasy. The professionalism of European Car Imports is beyond reproach. Their process is seamless. From the moment you have selected your car until you are handed the keys then you may as well have been anesthesied for 3 months because it’s the same as waking up from your perfect sleep. The car of your dreams simply materialises from space. You don’t even lift a finger. No stone is left unturned. Every question is promptly answered and you are left with the feeling of total confidence in Sally & Lincoln’s operation. If you are ever on the edge of the cliff of using their services then trust me, take the leap. I can assure you that all your future car acquisitions will be with European Car Imports. Steve Flaunty Lower Hutt BMW M140i
Reply from European Car Imports 2021.06.18
Thank you Steve. Appreciate those words so much and so glad you too had such a positive experience using our service. You have made my day with your kind words.
Juanita Sinha
Juanita Sinha
2021.05.17
Sally thank you so much for your amazing service. We always felt confident and up to date during the whole process and wouldn't think twice when importing our next car to call upon you and Lincoln to deliver. Your continuous, one step ahead communication and speedy response was reassuring in what seemed like a complex scenario to us as first timers but you made the whole process so easy and made us so confident in you and your service. Thank you
Reply from European Car Imports 2021.05.17
Thank you Juanita! It was a pleasure working with your family to find and import such a stunning Range Rover.
Geoff Mason
Geoff Mason
2020.11.19
Just want to say a big thank you to Sally and team at European Imports. Sally was extremely helpful, giving me great advice on the process of looking for a vehicle and everything involved. Great communication and very responsive. I highly recommend their services.
Reply from European Car Imports 2020.11.19
Thank you Geoff!
Brent Bastin
Brent Bastin
2020.11.18
recommends
Above and beyond is the words I would use when discribing the service given by Sally and Lincoln. I recently purchased a car from them and although we had some unforeseen issues they were nothing but helpful and accomodating through a stressful process on my part. It was evident through this that the most important thing for them was that I was comfortable, happy and well looked after to the point that they managed to source me an in between car at no extra costs, yet a huge amount of time taken up on their side. Nothing was ever an issue which is a refreshing change given the car industries normal standard I could not recommend them enough and will be purchasing my next car through them without hesitation.
Maree Marinovic
Maree Marinovic
2020.11.04
recommends
Great experience. Lincoln and Sally were so friendly, helpful and knowledgeable. Great experience would recommend to anyone. I got a Velar that I have never seen in NZ. Thanks Guys!! 5 star service with a 5 star car
Maree Marinovic
Maree Marinovic
2020.11.03
Great experience. Lincoln and Sally were so friendly, helpful and knowledgeable. Great experience would recommend to anyone. I got a Velar that I have never seen in NZ. Thanks Guys!!
Reply from European Car Imports 2020.11.18
Thank you Maree 🙏🙏
xcai010
xcai010
2020.09.30
Sally and Lincoln are simply the best in the business! Second car in less than 2 years and I couldn't be happier. Impeccable every time, thanks again Sally and Lincoln!!
Reply from European Car Imports 2020.10.13
Thank you so much Tim! Another stunning vehicle and we look forward to helping you again in the future.