What a wonderful team. Our elderly cat hated travelling in cars / to the vet, so it was a huge relief to find Eternal Paws. He was put to sleep by Anita at home with all of us holding and cuddling him. We were so grateful to be able to give him the end he deserved and he passed gently away on his favourite heated blanket, feeling safe, loved and comfortable. Jayne was amazing in helping to arrange it and Mel was wonderful when we went to pick up his ashes after cremation (which was also handled extremely well by Eternal Paws). We changed our mind about scattering ashes and decided to get a sleeping cat urn instead, again, nothing was too much trouble for the team. We also got the most lovely set of momentoes. Everything was just done so thoughtfully and professionally.
I would recommend Eternal Paws to anyone and cannot thank them enough. They are upfront with their prices on the website which I liked, and it was worth every penny. I would also mention that the care, consideration and respect shown to our pet and being able to be there at the end (in a lovely supported way) really helped our young son to deal with his first big loss. Thank you Anita, Jayne and Mel for providing this amazing caring service.
Very compasionate, caring and dealt with everything quickly for us. Taking away the stress at a very sad time. Thank you
The whole team, Anita, Mel and Jayne were absolutely amazing. We are so thankful for everything they did for our beautiful Molly, giving her a peaceful send off and treating her with the upmost dignity and respect afterwards too. The spiritual elements and crystal set up is so lovely and made us feel at peace, so many lovely small touches that made a massive difference. xx
The most beautiful farewell ...
I am so glad I found Eternal Paws, I couldn't have asked for a more beautiful farewell for my gorgeous little girl, Coco Chanel. The thought of leaving her little body at the vets for cremation was unbearable, but bringing her to the Crystal room, overlooked all night by the wooden guardian angel outside, made a very, very difficult time, so peaceful. I cannot thank Anita enough for her compassionate and caring words, and for looking after Coco right up until I collected her ashes the next day. Thank you Anita... you are a true Earth Angel ❤️
Date of experience: 25 February, 2026
Date of experience: 25 February, 2026
Kind and professional support
We cannot thank Anita and the team enough for their kindness and professionalism during such a difficult time. They treated our beloved pet with the utmost care and respect, and their heartfelt support truly brought us comfort. Everything was handled impeccably, making a tough situation a little easier to bear. Highly recommend their compassionate services. They are truly the most wonderful people.
Date of experience: 20 February, 2026
Date of experience: 20 February, 2026
Compassionate and supportive beyond words
The care and compassion you provided during Betty's final moments were extraordinary. She was part of our family for nearly 14 years, and your kindness ensured her passing was peaceful and full of love. It meant so much to us and truly honored her memory. We are deeply grateful for the empathy and compassion you showed both to Betty and to our family during this difficult time.
Thanks so much ❤ 06
Date of experience: 06 February, 2026
Date of experience: 06 February, 2026
The staff were amazing, helping us say goodbye to our sweet Mia with love, compassion, and dignity. We’re forever grateful for their heartfelt service.
Oscar
We are so thankful that we were recommended Eternal Paws when our precious boy was losing his long battle against Canine Lymphoma. Anita came to our home and helped Oscar pass over peacefully and in the most dignified way possible. Her empathy and kindness is truly a comfort during a terrible time. We cant thank Anita, Jayne and Mel enough for the care and support they gave firstly to Oscar but also to us and our other dog Leo.
Mike, Diane and Leo x
Date of experience: 29 December, 2025
Date of experience: 29 December, 2025
Myself and my family had our beautiful doggy Billy put to sleep yesterday with the help of Anita. We cannot thank her enough for her wonderful approach. Her professionalism and caring demeanour really helped us through a very difficult process. She really gave our 14 year old baby an ending with dignity. Her aura is very special♥️
The kindest, flexible, trustworthy care for our palliative care of a border collie with DM.
I've been meaning to write this review for two years. Anita and the team made saying goodbye to Daisy as comfortable and peaceful for her as possible. She was able to go to sleep while lay in one of her favourite spots in the living room surrounded by the family. I'm eternally grateful.
We cannot thank the team at Eternal Paws in Lymm enough for their genuine warmth and compassion during such a difficult time. The decision to help our beloved Maisey pass over to Rainbow Bridge was heartbreaking, but bringing her to Eternal Paws was absolutely the right choice. They handled everything with such dignity and care, providing a comfortable and serene setting.
Thankyou so much
We had to make the heartbreaking decision to put our gorgeous boy outve pain and we knew we didn’t want him left on a cold slab at the vets he was worth more than that.
We were introduced to Eternal Paws through our vet and we’re so grateful for all they did for our boy. In what was the worse moment of our lives, Anita came to our home and was so calming, compassionate and empathetic towards us and our boy.
She talked us through everything and made sure our boy was as comfortable as could be.
All the extra little touches we also got with his own crystal, the nose and paw prints and the little keepsakes were so touching.
Also picking our boy up the following day felt so special with his own private room n felt like he had his own little service just for him.
We couldn’t have asked for anything more and we thank all the staff for your lovely comments about our boy and for making such a difficult time that little bit easier for us.
We would highly recommend to anyone.
Reggie’s mum & dad 🐾
Date of experience: 09 December, 2025
Date of experience: 09 December, 2025
Thank you 💙
I want to express the deepest and most heartfelt thank you to Anita and the entire team at Eternal Paws for the way you cared for our beautiful boy.
Your kindness, compassion, and gentleness meant more to us than words can ever say. You held him with such love, dignity, and respect, and knowing he was in your hands brought us so much comfort during the hardest moment of our lives.
Thank you, from the bottom of our hearts, for everything you did for our precious baby.
It brings us a little peace to imagine him safely over the rainbow bridge 🌈💙💙💙 xxxxxx
Date of experience: 29 November, 2025
Date of experience: 29 November, 2025
Raffy's peaceful passing.
My dog had always had hip & elbow dysplasia. Many operations to help fix his problems, but ultimately arthritis got the better of him and at 13 he succumbed and lost use of all his legs. We woke one morning and he couldn't stand. His legs had been giving way for the previous few months and the vet felt his spinal may have also degraded. I wanted a serene, peaceful environment for him to pass over. I found Eternal Paws online and it looked beautiful. What I can't express enough is the peacefulness of this beautiful place. But even more importantly the love, compassion, care and professionalism shown by Anita, Jayne & Mel. Raffy peacefully passed to spirit and went into his forever sleep in the most beautiful peaceful, serene space, the Angel garden. He loved to be outdoors, it felt fitting. It was beautiful, safe, quiet, just the sound of birdsong and peace. No noise, no one else there, no rush, we were given as much time as we needed to say goodbye to my beloved boy. I knew after having a cold, rushed experience 5 years earlier putting my cat to sleep at a local vet that I couldn't put my little boy spaniel through that. I searched everywhere wanting to find a more holistic, serene passing for him. The women at Eternal Paws just 'Get it'. They are all pet lovers, so understand how much our furry companions mean to us, that they are family members. What Anita has created at the final resting home is honestly a profound and beautiful end of life service. The only other places I have seen such respect shown to animals is in the temples of Tibet. I felt their warmth and compassion from beginning to end. It was faultless. Anita helped me through such a difficult moment with calm and grace, I needed that to help me through his transition. She spoke so kindly and with such compassion, wisdom and experience. These kind women made what was one of the hardest days of my life, a peaceful, calm, love filled space for Raffy to pass to spirit. It was so calm, peaceful and tranquil, he slipped away with absolutely no resistance, he was just so at peace in their beautiful garden and surroundings, surrounded by love. And that was all I wished for him. I can't recommend them enough. They are the gold standard of palliative and end of life pet care. I will be recommending them to all my family and friends. From the bottom of my heart, I will never forget how beautiful his passing was. Thank you to all at Eternal Paws for the kindness and compassion you gave to Raffy. I knew I had left him in safe hands to return to ash, after I had left. And I can say with certainty only his remains came back to me, every screw, plate and hip replacement piece of metal he had in his little legs. Which actually moved me, they were a part of him. And your warmth when I returned to collect him will always be remembered. Jaynes warm hug. Thank you, each of you. x
Date of experience: 16 October, 2025
Date of experience: 16 October, 2025
We have lost our beautiful, gentle, funny boy Henry. We are devastated and completely heartbroken.
We took him to Eternal Paws to be cremated. We met Jane who took Henry and placed him in the crystal room where he lay with his own blanket. Lovely room, it was peaceful and calm.
We collected his ashes today and brought him home.
Both Jane and Mel are special people whose kindness and care has helped us so much xxx