Empathy Flowers

Empathy Flowers Reviews

Excellent rating
     
5.0 | 249 reviews
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Empathy Flowers
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5.0

| 249 total

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Tarnessia Smith
Tarnessia Smith 2026.01.31
     
I can’t say enough good things about this florist. Harry and Team provided excellent customer service, handled our request with care and delivered a truly beautiful funeral arrangement under a tight time constraint. The flowers were elegant, thoughtfully designed and looked exactly as pictured in person. We are extremely grateful for their professionalism and kindness and highly recommend this business.
Reply from Empathy Flowers 2026.02.05
Thank you so much, Tarnessia 🤍

We’re deeply grateful that you trusted Harry and our team with something so meaningful, especially under such a tight time frame. Providing beautiful, dignified funeral arrangements with care and reliability is something we take very seriously, and it truly means a lot to know the flowers were exactly what you hoped for.

Your kind words about our professionalism, compassion, and attention to detail mean everything to us. We know how important it is to get every moment right during difficult times, and we’re honored to have been there for you.

Thank you again for your trust and your heartfelt recommendation.
With sincere appreciation,
Zelman & the Empathy Flowers team 🌸
Chester V
Chester V 2026.01.23
     
Best funeral flower delivery service in Brooklyn
Reply from Empathy Flowers 2026.02.05
Thank you so much, Lucas 🤍

We’re truly honored that you trusted Empathy Flowers during such a difficult and emotional moment. Being able to step in with a last-minute funeral arrangement and help you support your friend is exactly why we do what we do.

Your kind words about our compassion, professionalism, and care mean everything to our team. We always strive to make sure every arrangement—especially during times of loss—is handled with urgency, respect, and heart, and we’re grateful that this came through for you.

Thank you again for your trust and for sharing your experience.
With sincere appreciation,
Zelman & the Empathy Flowers team 🌸
Joyce Woodson
Joyce Woodson 2026.01.23
     
The flower arrangement was impeccable and delivered timely. Excellent customer service, like speaking to an old friend. They care!
Reply from Empathy Flowers 2026.02.05
Thank you so much, Joyce 🌸

Your kind words truly mean a lot to us. We’re so happy to hear the arrangement was impeccable and delivered right on time, and it’s especially touching to know that speaking with our team felt warm and personal—that’s exactly how we want every customer to feel.

We truly care about every order and every person we serve, and your feedback lets us know that came through. Thank you for trusting Empathy Flowers.

With heartfelt thanks,
Zelman & the Empathy Flowers team 💐
DJ FRESH
DJ FRESH 2026.01.15
     
Best flower shop in BK. Very good customer service!
Reply from Empathy Flowers 2026.01.22
hank you so much, DJ FRESH! 🌸

Being called the best flower shop in BK truly means everything to us! We’re grateful for your support and thrilled that our customer service made a great impression.

We appreciate you choosing Empathy Flowers and look forward to serving you again soon.
Zelman & the Empathy Flowers team
Xander Valencia
Xander Valencia 2026.01.14
     
Staff was supper friendly and polite. The flowers were amazing. I recommend.
Reply from Empathy Flowers 2026.01.22
Thank you so much, Xander! 🌸

We truly appreciate your kind words. Our team takes pride in being friendly, attentive, and making sure every arrangement is just as amazing as the moment it’s meant for. Your recommendation means the world to us.

We look forward to helping you again soon!
Zelman & the Empathy Flowers team
AE T.
AE T. 2026.01.12
     
I ordered flowers for my uncle's funeral and it was last minute. They responded right away and delivered on time for his funeral the next day. Everyone commented on how nice the arrangement of flowers look. I was very pleased with the service and how they communicated with me to ensure everything was perfect. Thank you and I greatly appreciate it.
Reply from Empathy Flowers 2026.01.12
Thank you so much, AE 🤍

We’re truly sorry for your loss and honored that you trusted Empathy Flowers with such an important and time-sensitive moment. Being able to respond quickly, communicate clearly, and deliver on time—especially for a funeral—is something we take very seriously.

We’re grateful to hear that the arrangement was well received and that it brought comfort during the service. Your kind words about our communication and care mean a great deal to our entire team.

Thank you again for allowing us to support you during this difficult time.
With our sincere condolences,
Zelman & the Empathy Flowers team 🌸
Dana Doggett
Dana Doggett 2026.01.09
     
I had a spray stand of flowers delivered for a funeral on 1/9/26 in Brooklyn NY. The arrangement that Harry who assisted me with my order was absolutely wonderful. Thank you Empathy Flowers and Harry!
Reply from Empathy Flowers 2026.01.12
Thank you so much, Dana 🤍

We’re truly grateful that you chose Empathy Flowers for such an important and meaningful occasion. Knowing that the spray stand Harry helped create brought comfort and was exactly what you hoped for means a great deal to us.

Harry and our entire team take great care in every funeral arrangement, ensuring each piece is crafted with respect, compassion, and attention to detail. Your kind words and trust during a difficult time are deeply appreciated.

Thank you again for allowing us to serve you.
With sincere condolences,
Zelman & the Empathy Flowers team 🌸
YS HUFF
YS HUFF 2025.12.29
     
I was pleased for the upgrade of the box of candy for the family of their dearly beloved. I was also pleased the the floral spray arrangement. I personally would have liked is just one Pic of the arrangement to assure me that it was delivered with care, especially since I reside in the South Central region of the U.S. But other than that, the husband thanked me for both gifts, so I had breathed a nice sigh of relief! Thank you.
Reply from Empathy Flowers 2025.12.29
Thank you so much for your thoughtful and detailed feedback. 🌸

We truly appreciate your kind words regarding the floral spray and the upgraded box of candy—it means a great deal to us, especially when assisting families during such delicate moments. Out of respect for grieving loved ones, we do not take photos during funeral services, as our priority is always preserving dignity and avoiding any additional distress. That’s why we make sure to send photos of the arrangement prior to delivery, so our customers can feel confident and reassured, even from afar.

We’re especially grateful to hear that the family was comforted and that the husband personally thanked you—knowing everything was received with care is exactly what we strive for. If you feel we handled your order with the empathy, professionalism, and quality we aim to deliver every client, we’d be truly honored if your experience were reflected as a 5-star review.

Thank you again for trusting Empathy Flowers during such an important time. We sincerely appreciate you.
Jillion O'Connor
Jillion O'Connor 2025.12.24
     
I stopped by the shop to surprise my mom with flowers, and the service was exceptional! Harry was incredibly helpful and put together a beautiful bouquet that exceeded my expectations. I'm thrilled with the arrangement and can't wait to see my mom's face light up! 😊 I also got a free box of chocolate.
Reply from Empathy Flowers 2025.12.24
Thank you so much for sharing this wonderful experience! 🌸

We love being part of moments like this, and we’re so happy you stopped by to surprise your mom—what a beautiful gesture. We’re thrilled to hear that Harry took great care of you and created a bouquet that exceeded your expectations. We can already imagine the smile on your mom’s face 😊

And of course, the chocolates are our little way of saying thank you! 🍫
We truly appreciate your kind words and look forward to welcoming you back to Empathy Flowers whenever you need something special.
Patrick Gordon
Patrick Gordon 2025.12.24
     
My go to local florist. Beautiful flowers and friendly staff
Reply from Empathy Flowers 2025.12.24
Thank you so much, Patrick! 🌸

We’re truly honored to be your go-to local florist. It means a lot to hear that you enjoy our flowers and our team—providing beautiful arrangements with warm, friendly service is exactly what we aim for every day.

We appreciate your continued support and look forward to taking care of you again soon. Thank you for choosing Empathy Flowers!
Ernest Junior
Ernest Junior 2025.12.24
     
I really appreciate the flowers. Harry you took care of me
Reply from Empathy Flowers 2025.12.24
Thank you so much, Ernest! 🌸

We truly appreciate you taking the time to share your experience. We’re so glad to hear that you loved the flowers, and we’ll be sure to pass along your kind words to Harry—he’ll really appreciate it. Taking care of our customers and making sure every order feels special is exactly what we strive for.

Thank you again for choosing Empathy Flowers. We look forward to helping you again whenever you need flowers for a meaningful moment.
Cynthia Larregui
Cynthia Larregui 2025.12.23
     
I contacted them for a same day delivery of a Sympathy Arrangement and was thrilled with not only the service but the amazing arrangement and the thoughtfulness of the staff. Highly recommend.
Reply from Empathy Flowers 2025.12.23
Thank you so much, Cynthia 🤍

We’re truly honored that you trusted us with a same-day sympathy delivery—those moments matter deeply, and we never take that responsibility lightly. Knowing that the arrangement, the service, and the care from our team brought you comfort means everything to us.

At Empathy Flowers, our goal is always to lead with thoughtfulness, compassion, and attention to every detail, especially during difficult times. Your recommendation is incredibly appreciated, and we’re grateful you chose us.

Wishing you peace and comfort,
Zelman & the Empathy Flowers team 🌸
Brielle Ann
Brielle Ann 2025.12.23
     
We cannot say enough wonderful things about Empathy Flowers (Zellman, Harry & team). From start to finish, the experience was incredible. We worked with them for a Christmas event, and they truly went above and beyond every step of the way. The florals were absolutely beautiful and brought the entire space to life. Everything felt thoughtful, elegant, and perfectly suited to our holiday party. Our guests were in absolute awe, and we received nonstop compliments on the flowers throughout the event. Our guests were seriously so impressed, wondering where we found a florist so talented! Zellman and the team were a pleasure to work with. They are responsive, organized, and genuinely invested in making sure everything was just right. They listened carefully to what we were looking for and offered ideas that made the final result even better than we imagined. On the day of the event, the setup was seamless. Empathy Flowers is professional, efficient, reliable, and so easy to work with. Empathy Flowers truly lives up to its name. You can feel how much care and pride they put into their work, and it shows in every detail. We are so grateful for everything they did and would recommend them without hesitation for ANY occasion. We will absolutely be working with them again and singing their praises to anyone who asks. Thank you, Zellman and team, for making our Christmas event so special and memorable. You're the MVP! - Brielle & Joe
Reply from Empathy Flowers 2025.12.23
Brielle & Joe — THIS means everything to us. ❤️

Thank you so much for taking the time to share such a thoughtful and generous review. Creating your Christmas event was truly an honor, and seeing how much joy the florals brought to you and your guests is exactly why we do what we do.

At Empathy Flowers, our customers are the real MVPs. You trusted us with an important moment, shared your vision, and allowed us to bring it to life—and that collaboration is what makes the magic happen. When clients like you give us the space to care deeply about every detail, the results speak for themselves.

We’re incredibly grateful for your kind words about our team, the process, and the final setup. From the first conversation to the last flower placed, our goal is always the same: make everything feel seamless, intentional, and unforgettable.

Thank you again for choosing us, for your trust, and for the energy you brought to the experience. We’d work with you again in a heartbeat—and we can’t wait for the next occasion. 🌸

With sincere appreciation,
Zelman, Harry & the entire Empathy Flowers team
Miguel Morales
Miguel Morales 2025.12.22
     
Reply from Empathy Flowers 2025.12.23
Thank you so much, Miguel! 🌸

We truly appreciate you taking the time to leave us a 5-star review. Your support means a lot to our entire team, and we’re grateful you chose Empathy Flowers.

If there’s ever anything we can do for you—whether it’s for a special celebration or a meaningful moment—we’re always here.

With gratitude,
Zelman & the Empathy Flowers team
Eric Scott
Eric Scott 2025.12.19
     
Reply from Empathy Flowers 2025.12.21
Thank you for the 5-star review! We're thrilled to hear about your positive experience with us. We look forward to serving you again soon.
Tiffany Dasilva
Tiffany Dasilva 2025.12.19
     
Beautiful flowers, great customer service and the flowers last a week plus 💕
Reply from Empathy Flowers 2025.12.21
Thank you for your kind words! We're thrilled to hear that you enjoyed the beautiful flowers and experienced great customer service. We strive to provide high-quality products that last long. Looking forward to serving you again soon!
Edison Diaz
Edison Diaz 2025.12.18
     
Best place to go to!!! Great service!!! Great advice. Go Tap In!!!
Reply from Empathy Flowers 2025.12.21
Thank you for the glowing review! We're thrilled to hear that you had a positive experience with our service and advice. We appreciate your support and look forward to welcoming you back soon. Tap in anytime!
yungleevee
yungleevee 2025.12.17
     
The staff was very helpful and provided an amazing selection of flowers.
Reply from Empathy Flowers 2025.12.21
Thank you for your kind words! We're delighted to hear that you enjoyed our selection of flowers and found our staff to be helpful. We look forward to serving you again in the future!
Margaret Fisher
Margaret Fisher 2025.12.17
     
5 star treatment. Ask for Harry for best personal arrangements
Reply from Empathy Flowers 2025.12.21
Thank you Margaret, for your support and and rating Empathy Flowers a 5 star flower shop. We can't wait to welcome you back soon!
Lisa Hampton
Lisa Hampton 2025.12.16
     
Empathy Florist came to my rescue! Beautiful arrangement designed and delivered less than 24 hours to the service time. I thank you for your professionalism and compassion. Will definitely be my florist in Brooklyn from now on!! Second review!! Unable to post a new one!! Thank you Harry for the beautiful arrangement for my Friend’s Birthday!! 12/15/25!!! Absolutely lovely!!!
Reply from Empathy Flowers 2025.11.14
We are delighted to have been able to help when you needed it most. We look forward to being your go-to florist in Brooklyn. Let us know how we can continue to serve you in the future!

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