I AM VERY MUCH SATISFIED WITH THE ONBOARDING SERVICE RENDERED TO ME BY MR ALAN DANTES FROM DAY ONE
TO THE END. INDEED, I AM VERY GRATEFUL TO HIM AND THE MANAGEMENT. CHIEF VINCENT NWOFOR, 38 BOREHAM ROAD.
Thank you for your 5-star review Vincent. We're delighted to hear you were satisfied with the onboarding service and that Alan provided such a positive experience. Your kind feedback is greatly appreciated, and we’ll be sure to pass this on to him.
David Hallas2026.03.06
I’ve been with Elliot Leigh for over a year now and the service has been exceptional. Stuart Bond has been instrumental in making the 'Guaranteed Rent' process seamless and stress-free. The reliability of having fixed monthly income with zero voids or maintenance headaches is a game-changer for any landlord. Stuart’s communication is professional and transparent—he recently went above and beyond to help navigate complex freeholder requirements, proving they truly value their landlords. If you’re looking for a hands-off investment with a team you can actually trust, I couldn’t recommend Stuart and the Elliot Leigh team highly enough.
Thank you for your 5-star review, and please accept our apologies for the delay in responding.
We're delighted to hear that you've had such a positive experience over the past year and that Stuart has been able to support you throughout the Guaranteed Rent process. It's great to know his communication and dedication made a difference, particularly when navigating the freeholder requirements.
We truly appreciate your recommendation and your continued trust in Elliot Leigh.
Adekunle Amisu2026.03.03
Fantastic Service. Craig and Stuart were very quick and efficient with my renewals this year (2026) Kudos also to Stuart who helped me with the very lease to EL 15 years ago and has provided excellent assistance with every renewal since then.
Thank you for your 5-star review, and please accept our apologies for the delay in responding.
We're delighted to hear that Craig and Stuart provided quick and efficient support with your renewal this year. It's also wonderful to know Stuart has been able to assist you over the past 15 years - we truly value your long-standing trust and support.
Audrey Coleman2026.02.25
I have rented out my property with Elliot Leigh through their guaranteed rental contract for many years. They are in my opinion the best management company to choose.
In particular, Lucy Bree, Compliance Administrator, who is an extremely true professional, also caring and understanding and is a wonderful credit to Elliot Leigh.
I would also mention Craig Tiller, Lease, Renewal and Termination Administrator, who I have also found to be extremely professional when I have been negotiating a new contract. He takes time to listen to you and talks through procedures with you. Again, a wonderful credit to Elliot Leigh.
If you are thinking of taking out a Guaranteed Rental contract, Elliot Leigh should be your first call.
Thank you for your 5-star review, and please accept our apologies for the delay in responding.
We're delighted to hear about your positive experience and your continued trust in our Guaranteed Rent service. It's wonderful to know that Lucy and Craig provided such professional and supportive assistance, we’ll be sure to pass on your kind feedback to them both.
Thank you again for your recommendation and continued support.
Carol Mansworth2026.02.12
We have been renting our house out with Elliot leigh now for 4 years and have found them very professional. Craig Tiller is very helpful and easy to speak to and quick with his responses
Thank you for your 5-star review, and please accept our apologies for the delay in responding.
We're delighted to hear you've had a positive experience over the past four years and that Craig has been helpful, responsive, and easy to work with. We truly appreciate your continued trust in Elliot Leigh.
Naomi King2026.02.12
This was my first contact with Stuart Bond from Elliot Leigh and from the beginning they came across as very friendly but professional and definitely knew what they were doing. I handed over the property on a Friday and they had tenants that moved in the following Tuesday, so minimising any void. I would definitely use them again.
Thank you for your 5-star review, and please accept our apologies for the delay in responding.
We're delighted to hear about your positive first experience with Stuart and that the process was handled quickly and professionally - minimising void periods is a key benefit of our scheme. We appreciate your kind feedback and look forward to working with you again.
I come from a plumbing and building background, so I know what good work looks like. The engineer who attended my property was professional and clearly knew what he was doing. I don’t know his name, but he was medium-built, Asian, and from his accent seemed British-born.
I asked him to take a quick look at my toilet, which wasn’t scheduled. He said he didn’t have time because he had too many jobs booked. This shows engineers are overbooked and pressured, and highlights the lack of direction and technical understanding from management.
I spoke once over the phone to the manager, I think it was Daood. Under his management, the focus seems to be on rushing jobs rather than completing them properly, resulting in temporary fixes rather than long-term solutions.
Thank you for your feedback, and please accept our apologies for the delay in responding. We're sorry to hear that your experience did not meet expectations.
We appreciate your comments regarding the engineer who attended and are pleased to hear that you found them professional and knowledgeable. We also understand your concerns about scheduling and the perception of rushed work. While our engineers do work to scheduled appointments to ensure all residents are attended to promptly, we aim to balance efficiency with delivering lasting solutions.
We take your feedback regarding communication and management seriously, and we will review this internally to ensure we continue improving our service. We would welcome the opportunity to discuss your experience further, so please feel free to contact us directly.
Once again, we apologise for your experience and for the delay in our response.
Nita Gaud2026.01.22
We have been using Elliotleigh Estate agent for more than 25 years for managing our properties. Last six months we were helped by Craig for a number of issues , in my personal opinion he is very professional respectful person knows how to deal with and help customers/Clients within the legal boundaries and implications, I am very much grateful to him for all the help he provided us promptly when needed.
I cannot recommend Alan from Elliot Leigh highly enough. Although we ultimately decided to not sign on with the firm, it was Alan’s exceptional professionalism and dedication that truly stood out during the process.
He consistently went above and beyond, offering invaluable advice and support even on matters that didn't directly concern our immediate business. His willingness to help and his expert guidance were invaluable and it's rare to find that level of genuine care in a professional setting.
He did a fantastic job, and I wouldn’t hesitate to recommend him to anyone looking for top-tier service.
A friend who was also a landlord recommenced us to Elliot Leigh to manage our rental property.This turned out to be a really good move especially with the peace of mind guarantee of regular rental payments and hassle free professional support from the friendly staff at the Ilford, Newbury Park office. Special mention goes to Craig Tiller who solved any problems that needed attention and made our life a lot easier , reducing the stress of running a rental property . Genuinely helpful guy.
Elliot Leigh comes highly recommended.
Great service from Alan and Neil at Elliot Leigh. They were professional, efficient, and got my property rented swiftly on the guaranteed rent scheme. They kept me updated throughout and made the whole process smooth. It's only been a few months that they've taken on the property ,but so far the experience has been good and rent has been paid on time.
I’ve been with Elliotleigh for 1 year and have had no problems at all, rent paid on time with no issues. Craig has gone over and beyond anything I’ve asked him and he oversaw the smooth handover of everything at the property. Lovely and kind always there to help. Would recommend any one to Craig a very honest pleasant gentleman.
I’d like to leave very positive feedback for Martin, who supported me when I first moved into the property. I was feeling very anxious at the time, and Martin was incredibly patient, reassuring, and supportive throughout the process. He helped make the move-in feel much smoother and took the time to explain everything and help me settle in and feel safe. He also very kindly provided a comforter, which was an unexpected but genuinely appreciated gesture. His support made a real difference, and I’m very grateful for his help.
MJ74 UKX - Dangerous driving, cutting lanes, no signalling, driving through dedicated bus lanes. Whoever was driving it at 5.30 on 27 December, is a menace and should not be on the road. Wondering if your services are as dangerous!
Reply from Elliot Leigh Guaranteed Rents2025.12.29
Dear Parth
Thank you for bringing this to our attention. We're sorry to hear of your experience on the roads with one of our employees. Safety is extremely important to us, and we take reports of this nature very seriously.
Although this review is not related to a service experience, rest assured we will investigate the matter further internally. If you would like to provide anymore information, please contact us directly on 0208 983 4444.
We appreciate you raising your concern.
Cerbus1232025.12.22
In my more recent dealings with Elliot Leigh Guaranteed Rents, I have had cause to deal with a relatively new addition to their team. Craig Tiller has provided assistance to me on several occasions recently. He has been a welcome addition from my perspective. Extremely helpful on legal aspects of renting out property, (especially useful in the current climate). Attentive to clients, giving his time freely to assist in more technical aspects of renting. Professional approach, giving the Company a boost in terms of their Customer Service, he will aid clients and the Company alike.
I have been working with Elliot Leigh for over 10 years. I have always found them very efficient and easy to work with. Any issues that have arisen have been resolved. I would highly recommend them and my most recent interaction was with Craig Tiller, who was extremely helpful and professional.Highly recommend
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