Deceptive pricing. I went to order a table cloth almost two weeks ago on a Wednesday; Romy told me he could get the tablecloth to me by Saturday. I didn’t upload any images and he told me to send him my Canva file. I did just that! He created a file for me and charged me $275 ($200 for the table cloth + $75 dollars to rush the order). At the time I couldn’t afford $275 dollars for a table cloth so I said that. Sorry but I can’t afford that.
Fast forward to today when I don’t need a “rush order” the dude still charges $200 for the tablecloth and $65 for “table cloth set up” after I uploaded the SAME file he created for me two weeks ago. When I asked what the difference was he just kept saying he deleted my files since I didn’t move forward with the print job two weeks prior.
All in all it seems predatory and creates an inconsistent business experience for customers. I asked for a refund and I won’t be reaching out again.
Reply from Elephat Printing & Design
2026.10.08
Hi Hype Haus,
We’re sorry about your experience and the confusion caused. Please reach out to our customer service team so we can investigate this further and work towards a resolution.
Elephat Team
We’re sorry about your experience and the confusion caused. Please reach out to our customer service team so we can investigate this further and work towards a resolution.
Elephat Team