I live all the way in New Zealand and wanted to get flowers for my sister in nyc. I'm picky so after days of googling, I went for élan, it was beautiful and I'd order again
Thank you, Ruby, for trusting us with a special gift for your sister. We hope she got lots of joy from her flowers. Thank you for taking time to write us a review, much appreciated.
Sarah Driansky2025.09.30
I called Elan Flowers slightly after they had closed, and Sophie still picked up, helped me pick out a lovely bouquet and was so sweet and easy to work with. They were delivered promptly the next day and were fresh and beautiful. My new go-to in Tribeca!
I have been using this florwer shop for a long time, but lately the chemical smell from the flowers has been so strong that I cannot keep them on my dining table. Even though I trim the stems and change the water every day, the flowers do not stay fresh for even five days, which is disappointing. Most of all, the smell is unbearable, and I cannot enjoy the natural fragrance of the flowers.
We do not have a record of you as a regular client, and your comments don’t reflect the guidance or care advice our team provides. If you are a customer, we encourage you to reach out to us directly with your order number so we can better understand and address your concerns.
While fresh flowers are a natural product and different varieties last for different lengths of time, we are always happy to give care tips and advice to help arrangements last as long as possible. Our policy is to replace or refund any order if we are contacted within 24 hours of delivery and the client is unhappy for any reason.
We take great pride in the quality of our design and in the long-lasting relationships we have with our clients, many of whom have trusted us for years.
I want to share how surprisingly wonderful the experience I just had with Elan Flowers was. Calling from Los Angeles and working from a recommendation felt like a shot in the dark, but Wendy was able to accommodate our last minute order and to add a customization with such a kind, positive spirit. If that was not enough, they not only sent us an email confirmation upon delivery of the flowers but also a photo of the final bouquet (something I had not even requested). And the arrangement was magnificent. Our expectations were surpassed. In a job where I've worked with many florists around the country (and also the UK and France) sending flowers to VIPs, I can say that this was easily the best customer service I have ever experienced. I recommend them wholeheartedly.
Thank you so much, Lia, for sharing your experience. We love bringing joy through flowers and it means so much to us to know that it is appreciated. We hope to work with you again soon!
Thank you so much, Richard, for sharing your experience. It makes our day!!
Nadia Ali2025.05.25
We used Elan Flowers for some minimal florals for our small wedding. I loved that they managed to do a small package for us. Communication was easy, pricing was fair, and delivery + breakdown day of was prompt. Our flowers were full and beautiful!
Hello Nadia, congratulations on your wedding! We are so delighted that you were happy with your flowers and our service. Thank you for sharing your experience.
We are so happy you liked it. Thank you for sharing!!
Jonathan Hollander2025.04.15
Elan Flowers is a true gem, an enterprise that is so much more than your corner florist. Each staff member is knowledgeable and welcoming and the flowers and plants are so carefully sourced and fresh that even the cut flowers last days longer than one could reasonably expect (9 days at last experience.) Entering their new Tribeca loft is entrancing and beyond the live treats, their selection of gifts are unusual, elegant and fair-priced.
Jonathan, how lovely to hear such praise. We are glad that you came by in person as we take a special pride in our storefront experience. We look forward to seeing you again soon!
Lauren Freeman2025.03.20
We used Elan Flower for an event and they did a beautiful job! The arrangements were gorgeous and we got so many compliments on them. Their team was great to work with, highly recommend!
Thank you for trusting us with your event, Lauren.
And we so appreciate the positive review! Hope to work with you again soon.
Randye Kaplan2025.03.17
Patrick, Yuko and their team just get it. They listen, help sort through concepts, avoid pressure or judgement of any kind and execute with perfection. The floral touches throughout our daughter’s intimate wedding ceremony and dinner shone and perfectly complemented the venue’s decor too.
Thank you so much for your kind review, Randye. We were delighted to work with your family on this lovely event and are so happy that you were pleased with how it turned out. Congratulations to you all!
Adrienne2025.03.13
Absolutely fantastic, white glove service from this shop, in particular Kai (Ky?). So communicative and kind, put my mind at ease that my friend would receive a gorgeous bouquet of exactly what I’d envisioned by sending me several photos and videos throughout the process. Best experience I’ve ever had ordering flower delivery. Highly recommend!
Thank you for your review! And for supporting a small business :)
Tony Ogando2025.02.15
I usually don't give 5 stars on any rating because there is always room for growth. But today I will make an exception. Purchased a special arrangement of roses for my wife, and she loved them. 😍 I am so pleased with the choice I made today. Elan Flowers, I will see you again. Thank you so much.
Hi Tony,
We are so happy to hear that your wife loved the flowers. We take pride in our quality and design! Thanks so much for sharing about your experience :)
Ms. Perez2025.01.24
I am so happy I contacted Elan Flowers! First of all the customer service was outstanding. Miles was so helpful and willing to assist me with a last minute order. Efficient, knowledgeable and picked a beautiful bouquet of flowers for me! They are stunning and perfect for my event! I will certainly use this company again! Thank you team!
Thank you so much, Ms. Perez, for sharing your experience. It really makes our day!
Jessica M2025.01.21
Wonderful experience working with Stephanie at Elan for flowers for my baby shower. She was really helpful in navigating the various options, and Elan really delivered on the exact vision I had for my flower arrangements. I was so happy with how they turned out. Highly recommend!