We were driving from Portland, Oregon to Phoenix and our air condition was acting up The minute we saw Alex he welcomed us. He took time out to listen to our problem and right away He start calling places to get the parts and before the day was over he got them installed them, and we were on our way to Phoenix. very welcoming and three letters like family
E & E Auto Service in Desert Hot Springs went above and beyond for me. They got my '14 Toyota Prius V in quickly for strut repairs and even installed a lift kit I had purchased elsewhere. This family-run shop is incredibly kind and genuinely cares about their customers. I was offered a ride to and from home while my car was being worked on, and they even stayed hours past closing so I could pick up my key.
Their work is thorough, their pricing is fair, and their integrity is unmatched. I trust Alex 100%, and I’ve already recommended him to several friends. It’s rare to find a shop this considerate and reliable. I’ll definitely be returning.
Thank you Melissa for the great review, we really appreciate you. It was a pleasure helping you with your Prius. I'm glad we were able to get your struts installed and help with the lift kit as well. Thanks again for the trust and for recommending us to your friends. We’re always here if you ever need anything in the future.
Anna Mendelsohn2026.03.07
Best auto shop in Palm Springs! The owners are super knowledgeable, trustworthy, and friendly.
They went super above and beyond for me. A part was running late and I needed to drive back to SD on Sat evening, they came in Sat to install the part. I didn't even realize they were supposed to be closed 😱
They changed the radiator on my 2009 mazda 5 which had a leak, as well as quickly diagnosing a major emissions leak (which I had read on my cheap scanner as P0455) as a stuck solenoid. They were super efficient with the repairs and so far I have no complaints.
You will not regret coming here, this shop deserves all the business in the world.
Anna, thank you so much for the kind review. It was truly a pleasure helping you out with your Mazda. We know how stressful it can be when something like a radiator leak or a check engine light pops up, especially when you have a trip planned. We were glad we could get the radiator taken care of and track down that EVAP issue before you had to head back to San Diego. You were patient and easy to work with, and we really appreciate the trust you placed in us.
Thank you again for the support and for taking the time to share your experience. Safe travels, and if you’re ever back in the Palm Springs area and need anything, we’ll always be happy to help.
Julio Gonzalez2026.03.02
hard to find a good diesel mechanic in the low desert area very knowledgeable, and great pricing.
Thank you, Julio! We appreciate your kind words. It means a lot that you trust us with your diesel needs.
Jose Ortiz2026.02.25
I took my vehicle in for a severe coolant leak and multiple failed motor and transmission mounts. As soon as I arrived my car was placed on the lift and Alex began to install the upper motor mount to be able to safely lift the car and continue with the repairs. I have driven the car for a week since repairs and it feels like a new car. Mind you this car is 23 years old #SVT #Ford
Jose, we truly appreciate the 5-star review and your trust in us.
That coolant leak and failed motor and transmission mounts definitely needed immediate attention, and we’re glad we were able to get it safely on the lift and handle everything properly from the start. Proper support and installation make all the difference, especially on a 23-year-old SVT.
It means a lot to hear that it feels like a new car again. That’s always the goal.
Thank you for trusting us with your vehicle — we’re here anytime you need us.
— Alex
José Zepeda2026.02.19
Excelente servicio. Desde el primer momento fue muy profesional, honesto y claro con el diagnóstico. Me explicó detalladamente cuál era el problema de mi carro y las opciones disponibles sin intentar venderme cosas innecesarias.
El trabajo quedó perfecto y en el tiempo que me prometió. Además, los precios fueron justos y transparentes. Se nota la experiencia y el compromiso con su trabajo.
Definitivamente lo recomiendo y sin duda volveré cuando necesite cualquier reparación o mantenimiento.
Muchas gracias, Jose! Agradecemos mucho tus palabras y confianza en E&E Auto Service. Para nosotros es muy importante explicar claramente el diagnostico y ofrecer opciones honestas. Nos alegra saber que quedaste satisfecho con el trabajo. Aqui estamos para cualquier reparacion o mantenimiento que necesites en el futuro.
Robert Evangelista2026.02.18
Took my 2018 Honda Accord to E&E Auto Service for an intermittent stalling issue. Their team was able to accurately diagnose the problem as a faulty MAP sensor and completed the repair on schedule. Pricing was fair, communication was clear, and the service was professional and timely. I highly recommend them for honest auto repair.
Thank you, Robert! We appreciate you trusting E&E Auto Service with your 2018 Honda Accord. We’re glad we could accurately diagnose the MAP sensor issue and provide fair, timely auto repair service. We look forward to helping you with any future maintenance or repairs!
Eric Morrison II2026.02.16
Really disappointed. Talk with the owner, agreed on a 8am time Monday Morning February 16th. And we get there at 745am and wait thinking we are early. Owner shows up at 845am as we are leaving, then decides to call us asking if we are still bringing the car in as he is next to us in his white truck. If you could call us from your truck, why didnt you call us to say you're running late? This kind of customer service reminds me of those Covid years when people forgot customer service. So we decided to take our business elsewhere.
We did have an appointment 8am... We didnt just show up but telling lies in your response confirms exactly why you were late.
Hi Eric, we're sorry for any misunderstanding. We do not have a record of a confirmed appointment or any service performed for your vehicle. When you arrived, we were test-driving another customer's vehicle and were unaware you were expecting service. We always strive to communicate clearly and provide professional service, and we would have gladly assisted if an appointment has been confirmed. Because no appointment, service interaction, or transaction occurred, this situation does not reflect an actual customer service experience at our shop. We always recommend scheduling in advance so we can properly assist each customer. If you would like to schedule an appointment in the future, we would be happy for the opportunity to earn your business. We wish you the best.
We are sorry you feel that way. Our records show no service was performed for your vehicle and no transaction occurred.
susan gants2026.02.14
Excellent service. They replaced the dash computer that runs AC, radio and a lot of other major functions. It was installed in a timely fashion and did it for a price that
Was beyond fair. I would recommend them for any work you need done.
Hi Susan, thank you so much for your wonderful review! We're happy to hear you were satisfied with the service and pricing. We always aim to provide honest work and timely repairs. We truly appreciate your support and recommendations, and we're always here whenever you need us!
Edgar “Pet” Benitez2026.02.11
Just got my car back. So far so good. Joel is knowledgeable and does honest work. Thank you Joel
Hi Pet, thank you so much for your kind review and for trusting E&E Auto Service with your vehicle. We're happy to hear everything is working well and that you had a positive experience. We truly appreciate your support and look forward to helping you with any future automotive needs.
Thank you so much for your great review! We truly appreciate you choosing E&E Auto Service. We look forward to helping you again whenever you need us!
Jenny Arriaga2026.02.05
I had a great experience here. Customer service was outstanding—friendly, patient, and very knowledgeable. They took the time to explain everything clearly and never tried to upsell unnecessary services. Pricing was fair and reasonable, which I really appreciated. It’s hard to find a car service you can trust, and this one definitely earns it.
Great customer service
I had a great experience here. Customer service was outstanding—friendly, patient, and very knowledgeable. They took the time to explain everything clearly and never tried to upsell unnecessary services. Pricing was fair and reasonable, which I really appreciated. It’s hard to find a car service you can trust, and this one definitely earns it.
Date of experience: 19 January, 2026
I'm a traveler in the area and found Alex through the recommendation of another mechanic who didn't work on diesels. He is an honest, straight forward, and very pleasant fellow, who runs a solo operation and seems to know his stuff. My vehicle a 5.9 Cummins 12v.
Thank you for sharing your positive experience with Alex at E&E Auto Service! We're glad to hear he provided you with honest and reliable service for your 5.9 Cummins 12v. If you need any further assistance, feel free to give us a call at (760) 671-9500.
Max2025.12.11
I was driving my Ford on the freeway on my way to Phoenix when it suddenly started losing power and shaking like it was about to stall. The check engine light began flashing, and I knew something was seriously wrong. Being hours away from home and worried about getting stuck in the middle of the desert, I pulled off the freeway and found E&E Auto Service. The mechanic ran a full diagnostic and quickly found the issue which was a failing ignition coil and spark plug that were causing a severe misfire under load. He explained everything clearly, showed me the damaged parts, and got the repair done the same day so I could safely continue my trip. This repair was completely unexpected, so the Sunbit payment option was an absolute lifesaver. It made the whole situation so much less stressful and allowed me to take care of my truck without worrying about the full cost upfront. If you’re traveling through the area or just need an honest mechanic who knows what he’s doing, I highly recommend E&E Auto Service.
Thanks so much! We’re glad we could help get you back on the road and that Sunbit helped take some of the stress out of the situation. We appreciate you and wish you safe travels!
Joaquin2025.12.11
I brought my Duramax to E&E Auto Service after visiting two other shops that couldn’t figure out why my truck kept going into limp mode. I’m not from the area I was just here visiting family and I really needed my truck running right. I was already frustrated and spending money with no answers. Alex, the owner and mechanic, took the time to do a full diagnostic and discovered a wiring issue deep in the harness that no one else had caught. Not only did he repair the problem, but he also explained everything clearly and showed me exactly what was causing the failure. My truck now runs better than it has in years. I don’t live nearby, but after seeing the honesty and skill Alex brings to his work, I wouldn’t hesitate to come back. It’s rare to find a mechanic you can truly trust.
Thank you so much for the great review! We know how frustrating it is to deal with an ongoing issue, especially when you’re not from the area. We’re really glad we could get to the bottom of it and get your truck running right again. I truly appreciate your trust and the kind words. Safe travels, and if you’re ever back in town, we’d be happy to help again!
Ray Penrod2025.12.09
Replaced 2 freeze plugs. Fair price. A very nice work.
Thanks so much! We’re happy we could get the warranty issue handled and appreciate the feedback. Glad you liked the shop too!
Alberto Martinez2025.12.03
I lost a wheel bearing traveling from Nor Cal to Tx. & was near Palm Springs Ca. So Alex was recommended by tow truck driver & that was a good deal. Alex & his wife took care of my truck & got me back on the road safely 👍🏽👍🏽 Thank You..
Thank you for the review! It was great meeting you, and we’re glad we could help get your wheel bearing fixed so you could continue your trip without worry. Safe travels, and thanks again for choosing us!
Great Job
I’d like to thank E&E for getting me back on the road, lost a wheel bearing on my 2500 Ram 5.9 4x4 with 37’s & Alex took care of it without a problem, got me back on the road safely 👍🏽👍🏽 Highly Recommend 👊🏽
Date of experience: 25 November, 2025
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