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Reviews ( 99794 )
![Maria K.](https://static.sitejabber.com/img/stock_photos/266/thumbnail_small.1476463632.jpg)
Maria K.
2024.07.25
Verified
Fast Booking. Pending InvoiceThe booking and payment was fast and easy. But I still haven't received the invoice I requested. Reason I chose this business: Automatic research platform in google plus the fact that I am a Prime account user
![Toufik A.](https://static.sitejabber.com/img/stock_photos/244/thumbnail_small.1476463632.jpg)
Toufik A.
2024.07.25
Verified
Prices changing at Checkout
This is ridiculous - everything else was okay.
Work on not cornering guests to just go with the new price.
Dear Toufik,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
![Ahmed A.](https://static.sitejabber.com/img/stock_photos/142/thumbnail_small.1476463632.jpg)
Ahmed A.
2024.07.25
Verified
Good
Good Very good, wonderful and excellent service Comfortable flight
![Anastasiia S.](https://static.sitejabber.com/img/stock_photos/180/thumbnail_small.1476463632.jpg)
Anastasiia S.
2024.07.25
Verified
Цены хорошие
Более детальную информацию можно предоставить после самого полета
![K T.](https://static.sitejabber.com/img/stock_photos/198/thumbnail_small.1476463632.jpg)
K T.
2024.07.25
Verified
DO NOT BOOK FLIGHTS WITH THEM
This travel agency is SUCH A SCAM. First of all, don't accept their free trial, they give you the runaround when you try to cancel. Second, they REFUSE TO RESCHEDULE OR CANCEL FLIGHTS. FOR ANY REASON INCLUDING MEDICAL. THEY REFUSE TO REFUND. DO NOT BOOK WITH THEM, PERIOD. Take your business elsewhere. They have AWFUL customer service. They just want your money and once they have your money, they don't care anymore. DO NOT GIVE THEM YOUR MONEY AT ALL EVER.
Dear K T,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
![Carmen L.](https://static.sitejabber.com/img/stock_photos/174/thumbnail_small.1476463632.jpg)
Carmen L.
2024.07.25
Verified
Good serviceGood quick response to last minute urgencies and the price of th flights are amazing Reason I chose this business: Piece and serví e
![Cecily L.](https://static.sitejabber.com/img/stock_photos/82/thumbnail_small.1476463633.jpg)
Cecily L.
2024.07.25
Verified
Wrong gender on boarding pass
Decent, great price. My gender was listed incorrectly, caused problems at TSA
![Kadiatu S.](https://static.sitejabber.com/img/stock_photos/282/thumbnail_small.1476463632.jpg)
Kadiatu S.
2024.07.25
Verified
Chill
Hillbilly dude crying i diaswvgasvyafhv r2f wf ofwieubwhswhbjvewhbjewhjdhbjAFShjdasbh vda asd svdhbbrwjbs ewgb vd ves vew srsfbhwr vad ev vae
Dear Kadiatu,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
![Surinder D.](https://static.sitejabber.com/img/stock_photos/285/thumbnail_small.1476463632.jpg)
Surinder D.
2024.07.25
Verified
How to bonding pass
It is very difficult to check bonding pass plz help me to search my bonding
![Mahsa R.](https://static.sitejabber.com/img/stock_photos/29/thumbnail_small.1476463632.jpg)
Mahsa R.
2024.07.25
Verified
Not Bad
Good, but I couldn't use my discount code for my trip and that's why I'm not satisfied
Dear Mahsa,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
![Ahmed N.](https://static.sitejabber.com/img/stock_photos/128/thumbnail_small.1476463632.jpg)
Ahmed N.
2024.07.25
Verified
Yes
Goodddddddddddddddddddddddddddddddddddddddffdddddd
![Adetoro Y.](https://static.sitejabber.com/img/stock_photos/37/thumbnail_small.1476463633.jpg)
Adetoro Y.
2024.07.24
Verified
My Journey to AfricaStress free flight booking.
Been on EDreams for some years now and it has proved times over time that they can be trusted with flight and hotel bookings Reason I chose this business: Been on it for some time now and it is very reliable
![Zlata O.](https://static.sitejabber.com/img/stock_photos/96/thumbnail_small.1476463633.jpg)
Zlata O.
2024.07.24
Verified
Good
Good 👍🏻 I have a wonderful experience!
Nice and great service))
![Van Cat N.](https://static.sitejabber.com/img/stock_photos/255/thumbnail_small.1476463632.jpg)
Van Cat N.
2024.07.24
Verified
Good!
Yeah, i don't want to say more. But everything was OK...!
![Pius P.](https://static.sitejabber.com/img/stock_photos/313/thumbnail_small.1476463632.jpg)
Pius P.
2024.07.24
Verified
Good dealsAll goodxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Reason I chose this business: I have a prime member ship
![Liesje K.](https://static.sitejabber.com/img/stock_photos/224/thumbnail_small.1476463632.jpg)
Liesje K.
2024.07.24
Verified
Booking with eDreams was almost too easy considering how anxious I am about booking travel.The first time I booked, there seemed to be an issue on the airline's part - the flight to my destination was an hour shorter than the return flight, even though it was non-stop. The result was the airline canceling the booking which at first concerned me, but then I realized why it had been canceled AND that I had actually mistakenly booked the wrong dates (I think due in part to the fact that it was so easy to book on the site). The good news is that I was never charged and I was able to immediately rebook with the correct dates and a different airline. Reason I chose this business: It seemed like the best option for booking international travel and had good reviews online.
![Ibrahim O.](https://static.sitejabber.com/img/stock_photos/227/thumbnail_small.1476463632.jpg)
Ibrahim O.
2024.07.24
Verified
Perfect
Vary flexible and professional easily navigate through the web
![Jaenam Y.](https://static.sitejabber.com/img/stock_photos/180/thumbnail_small.1476463632.jpg)
Jaenam Y.
2024.07.24
Verified
I want to cancle Prime.
How can I cancle the Prime?
I can't find the way.How can I cancle the Prime?
I can't find the way.How can I cancle the Prime?
I can't find the way.How can I cancle the Prime?
I can't find the way.
Dear Jaenam,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
![Linda G.](https://static.sitejabber.com/img/stock_photos/38/thumbnail_small.1476463633.jpg)
Linda G.
2024.07.24
Verified
It was easy to book and cheaper than directly with the airlines.I'd recommend e edreams to a friend, for sure. Easy bookings and cheaper than contacting the airlines directly Reason I chose this business: Cheap tickets
![Elliot M.](https://static.sitejabber.com/img/stock_photos/335/thumbnail_small.1476463632.jpg)
Elliot M.
2024.07.24
Verified
The price is affordableI am yet to experience the travelling experience, otherwise finding the ticket with e dreams was easy Reason I chose this business: Reasonable price