Eden Park Veterinary Surgery Reviews

tony thornton 2026.06.11

     

We have just had to have our near l6 Yr old labradoodle put to sleep. DR D'sousa and the nurse were 100 percent compassionate,understanding, and respectful of our loss. Sad day made easier by their presence. HIGHLY RECOMMEND THIS VETERINARY PRACTICE.

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Reply from Eden Park Veterinary Surgery 2026.06.11

Hello Tony, We are sorry for your loss.
Thank you for the kind review. I will pass it on to our team.

Ally Reeder 2026.06.03

     

My wife takes the dogs to this vets and he is brilliant and he knows what he is on about the other staff are brilliant kind the prices are brilliant as well we do recommend him to anyone

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Reply from Eden Park Veterinary Surgery 2026.06.03

Hello Ally, Thank you for the review and recommendations.

Chloe Culmer 2026.04.01

     

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Reply from Eden Park Veterinary Surgery 2026.06.03

Hello Chloe, Thank you for the review.

martintheveg 2026.03.09

     

I'm quite new at this vets but Desmond seems ok to me, the Lady with character there with her lovely bright colours is a joy to talk dogs with. Not too much a caring owner ex fosterer can do at the vets for a dog nearing 16 and is almost blind and deaf just for starters but medication can help the old boys along and so far my boys time is not quite up, so it's a thumbs up from me for this small independent practice.

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Reply from Eden Park Veterinary Surgery 2026.03.10

Hello Martin, Thank you for your positive feedback. I will also pass the message along to our nurse Caroline.

Sarah Jane 2026.02.06

     

Desmond really knows his stuff. He is pragmatic with his advice, caring and clearly very experienced. We have been with this Vets for a few years now and he has always been spot on.

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Reply from Eden Park Veterinary Surgery 2026.03.10

Hello Sarah, Thank you for your positive feedback.

Rob Hughes 2025.12.23

     

Fantastic vets. Desmond is caring and doesn't rip you off with his charges.

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Reply from Eden Park Veterinary Surgery 2025.12.29

Hello Rob, Thank you for your positive feedback.

Chidi Ejimofo 2025.08.25

     

The vet and his staff are both kind and truly caring about the pets brought in. The fact that they don't charge at eye-watering rates is an added bonus.

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Reply from Eden Park Veterinary Surgery 2025.09.02

Thank you for your positive feedback!

jodine sinclair 2025.06.30

     

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Marilyn Hayes 2025.05.24

     

I have always been to this vets my last dog I felt was put to sleep to soon but wasn't sure but when I got my next dog, i took her my beautiful cocker to them but a few months ago when i took her on Saturday morning with breathing problems i was told she had a temputure and slight fluid, she was given antibiotics and told to come back on Monday for tests, but Saturday night she passed away I just wish I new why she was only 7 but I have had no correspondence from them or sympathy. I am sorry I shall not be going back to them if I get another dog.

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M C 2025.03.18

     

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Nusrat Shaikh 2025.02.18

     

It's a good vetenairy surgery, but needs to be more thorough in check ups and not have to be prompted to carry out the necessary checks.

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Laura Dench 2025.01.29

     

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Paul Henson 2024.12.31

     

Eden Park Vets are excellent. The staff are friendly, helpful and professional. We've been taking our dog here since she was a puppy and have never received anything but the best of care. I would wholeheartedly recommend them.

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Terry Bonner 2024.07.27

     

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Stars 2024.05.14

     

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Maureen Howlett 2024.05.05

     

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Marie Kentell 2024.04.22

     

I always took my pets to this vet they was brilliant till they killed my baby Caviler I would Never go back there again wen I took to the vet they dident wanna know her she was very all they did was gave her calming tablets they wasn’t gonna do anything she only got worse that night I lost her I am still heart broken

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Stephanie Wu 2024.02.15

     

Always take my fur babe here for vaccinations, vet and nurses are very friendly. Easy to book, reasonable price too. Plenty of parking outside of Eden park station

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Liz (Lizzy) 2023.12.07

     

Disappointing Experience with Veterinary Care I recently had a challenging experience and felt compelled to share my concerns. My cat underwent delivery, and despite expressing ongoing distress, I was assured by the vet that everything was fine as she continued to feed her kittens. I stated that there was movements and she is pushing also in pain. He repeated that if she is feeding her kittens then nothing is left inside. Unfortunately, this was not the case, and I found myself in a panic the next day when I tried to wipe my cats bottom and then saw a paw sticking out. Tried so many times to contact the vet buy it went to voice message. In desperation, I sought emergency assistance elsewhere, resulting in a cesarean section that revealed additional kittens stuck due to complications. What compounded the issue for me was the lack of communication from the vet's office during this critical time. I left a message in tears, seeking guidance, and received no response. Even after three days post-surgery, I had not heard anything. While I understand technical issues can happen, the lack of communication, especially during emergencies, is concerning. I appreciate the vet's subsequent apology, but I'm currently exploring alternative veterinary options due to this experience. The well-being of my pets is my top priority, and I believe effective communication is fundamental in veterinary care.

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Trevor Cannon 2023.11.10

     

Excellent. No need to say more

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