VERY happy with our amazing kitchen floor finished very professionally with a great service throughout from Andrew at Eden Clay...the process was extremely smooth from start to finish and a special mention goes out to Iain the tiler who is definitely a perfectionist as our original floor made for a very tricky job. Highly recommended and thanks once again. Ian & Carolyn.
We had a very complex tiling job done last week. I informed Eden Clay of my requirements and they came round to assess. Due to the complexity, I was provided with their most experienced tiler named Ian.
He was a joy to have in the house, very courteous, humorous, never left a mess and consulted me with all my options throughout the week with outstanding results. Very rare to see such a craftsmen at work these days, but he smashed it.
Furthermore, the company director came to visit on 2 occasions to check that the work was to standard and check that we were happy with it as well as follow up phone calls. I have never experienced this level of customer service before.
We will certainly be using them again for our next tiling and flooring work we need doing in the future
Thanks guys
Andy, Ian and the Eden Clay team were tremendous. They worked brilliantly with other trades, delivered on timings, communicated with any potential hiccups, and did everything with meticulous attention to detail. We are totally delighted with the look, style and quality of our floors and bathrooms. Highly recommended!
Reply from Eden Clay
2025.08.21
Thank you for sharing your feedback. If there's anything we can improve, please reach out to our customer service team for assistance. We value your input.
I contacted Mark at Eden Clay because our under floor heating would not come on. Eden Clay had installed the system and tiled the ground floor of the house in 2013. This was the first problem since that time. Mark arranged for a visit from one of his team and he was able to identify the issue, pick up the part needed locally and get the system up and running within the hour.
Great service and thank you Mark and Eden Clay.
Reply from Eden Clay
2023.11.03
Thank you for your review Bryan, very kind. We're glad we could resolve the issue for you. I hope your tiles are still looking as good as they did when we installed 10 years ago.
I can't recommend EdenClay enough. Always an incredible service by Andrew and his team. I've been using EdenClay for easily 6-10 jobs a year, and the process is always seemless. Their showroom is definitely worth a visit. Highly Recommended
Reply from Eden Clay
2023.10.12
Thanks for you review Shane, we really appreciate your continued support.
Right from speaking to Andrew in the showroom we were very impressed with Eden Clay. They came and tiled our new kitchen and utility floor for us, the fitters were very polite and friendly and carried out a lovely job. The whole experience was stress free. Everywhere was kept clean and all scrap was cleared away at the end of the job. I would highly recommend to anyone.
Reply from Eden Clay
2023.10.12
Thank you for your review Simon. It means so much when someone appreciates the effort we make enough to take the time to leave a review. If you have any images of your new kitchen tiles we'd love to see them. Feel free to share here or tag us on our instagram page.
Andrew at Eden Clay could not have been more helpful or more professional. A showroom full of a fabulous selection of wood and tiles for flooring. I absolutely love my new porcelain floor tiles in our new extension and I am indebted to Andrew's patience and dedication in helping me to get it right. A huge thank you also to Ian and his team for an immaculate job tiling and epoxy grouting. Brilliant company, exceptional workmanship. Jackie in Brentwood, Essex
We love our engineered oak wooden flooring which was supplied and fitted by Eden Clay in January 2020 at a very reasonable price. They took great care in helping us to match the flooring that we had in mind and were very accommodating when we needed to re-schedule our installation. The fitters worked efficiently, causing minimum disruption and tidying up at the end of each day. The floor looks beautiful and feels great underfoot. A year on we have experienced no problems whatsoever (having been stung previously by a cheaper contractor we have something to compare them with). We can wholeheartedly recommend Eden Clay.
I'm thrilled to bits with my new wooden floor from Eden Clay. From my initial conversation with Andrew, through to my finished floor, the whole process has been a joy. The show room is great and Andrew was really helpful. Mike, who fitted my floor was lovely. He always left the room very tidy with no mess at all. I can't recommend Eden Clay highly enough.