Customer service
I bought a raspberry pi with solar assistant and some bits to fit it. It’s something that you don’t get anymore customer service I could get it to work sent lt back twice was returned back to me reflashed and checked. Was not the pi that was the problem it was my internet. They spent hours sending me WhatsApp to try different things. I put in a solar system last year 2 regrets one I didn’t get a bigger battery 2 which is more important I wish I found this company before I had it fitted. Great service.
What customers say about Eco Power Direct
Recent reviews
First class service coupled with friendly advice and great value prices. From my original phone call to make initial enquiries and seek advice to receiving the item within 24 hours of ordering online, the service and communication was exemplary. I can recommend Eco Power Direct without reservation.
Reply from Eco Power Direct
2024.02.26
Thanks for the review Steve, glad we could help!
I cannot recommend Eco Power Direct enough, they genuinely care unlike some other companies in this industry I've dealt with. We had a few postal issues which were of no fault of theirs, but Eco Power Direct made sure that all of these issues were promptly resolved and some. They were always quick to reply and kept me updated with progress on an inverter repair they did for me. I will certainly be a returning customer.
Thank you to you all for helping to get both my systems back up and running perfectly 👍🏼
Reply from Eco Power Direct
2024.02.26
Thanks for the review Sam! Glad we could help and if you ever need another inverter just give us a shout!
One of, if not the best renewables companies I've dealt with, great communications and swift service. Highly recommended.
Highly recommended
Highly recommended place for your Eco-friendly power solutions.
High standard EVE LiFePO4 battery for cheaper price in the market.
Hats off to their after sales support.
Mark is the man behind everything, Thank You so much for answering all my silly questions.
Now my system is up and running and proud that I'm generating my own electricity.
Great experience with this company, can safely recommend. Excellent technical support and very easy to deal with.
Reply from Eco Power Direct
2023.05.11
Thanks Stefan, always happy to help. If you need anything more from us, you know where we are!
Excellent company and service
So happy to receive my three Eve batteries within three days. They arrived in perfect condition, and are installed and working perfectly. I would highly recommend this company and am extremely satisfied with the communication and the high quality.
So happy to receive my three Eve batteries within three days. They arrived in perfect condition, and are installed and working perfectly. I would highly recommend this company and am extremely satisfied with the communication and the high quality.
Reply from Eco Power Direct
2023.05.11
Brilliant news, glad everything is installed and working. Those EVE batteries are great. Thanks for the review!
Frequently asked questions about Eco Power Direct
How many reviews does Eco Power Direct have?
Eco Power Direct has 8 reviews on Trustindex, collected from Google and Trustindex.
What is Eco Power Direct's average rating?
Eco Power Direct is rated 5.0 out of 5 based on 8 reviews. 100% of reviewers gave five stars.
Are Eco Power Direct reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
How do I write a review for Eco Power Direct?
Use the "Write a review" button on this page to share your own experience with Eco Power Direct.