Eastwood Hall Reviews

Good rating

4.1 | 9969 reviews

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4.1

| 9969 total

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4000 pcs

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2196 pcs

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594 pcs

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273 pcs

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Ashley Whatley 2025.12.19

Rooms were great staff were great untill our last day. We had breakfast booked apparently for one night which is a mistake somewhere. The 2nd day I showed my email to the three staff and they agreed for us to have breakfast. One of my friends had two slices of toast, the other a half bowl of coco pops (tiny bowls) I had a fried breakfast. After we had finished eating the manager Amy come over to us read my emails, dismissed what the other staff had said and forced me to pay £50, no discretion at all. Was a horrible experience and very embarrassing for us.

Rooms were great staff were great untill our last day.

We had breakfast booked apparently for one night which is a mistake somewhere. The 2nd day I showed my email to the three staff and they agreed for us to have breakfast. One of my friends had two slices of toast, the other a half bowl of coco pops (tiny bowls) I had a fried breakfast. After we had finished eating the manager Amy come over to us read my emails, dismissed what the other staff had said and forced me to pay £50, no discretion at all. Was a horrible experience and very embarrassing for us.

Chris Page 2025.12.18

An overnight stay booked at short notice. From the moment we arrived the staff were so helpful, the room was spotless with great views over the parkland grounds. Booked a meal in the restaurant where we were looked after by Caitlin, who again epitomised the fantastic service offered by the hotel

Angie Page 2025.12.18

Well what an amazing experience. Dinner was delicious but made very special by the staff. Caitlin in particular was so lovely, made our evening! Thank you x

Regan McGowan 2025.12.17

Attended a Chrismas party. Full blown fighting and arguing from 2am through till 5am. Reception made aware and no action taken. Not good enough really for the prices they charge.

Mandy 2025.12.17

10

Everything was good ☺ Locality for our girly Christmas Party night! Perfect place to be. The only thing that wasn’t top notch was the pink Prosecco pre drink, it was awful sweet & wishy washy certainly no alcohol in it!! ☹ The property was brilliant & the breakfast superb.

Everything was good
☺ Locality for our girly Christmas Party night! Perfect place to be. The only thing that wasn’t top notch was the pink Prosecco pre drink, it was awful sweet & wishy washy certainly no alcohol in it!!

☹ The property was brilliant & the breakfast superb.

Reply from Eastwood Hall

Dear Mandy,
Thank you for reviewing your recent experience with us, I am sorry our Christmas party arrival drink was not to your expectation.

Steven 2025.12.16

8

We would definitely stay again and recommend to others to stay - particularly being doggie friendly. ☺ This would rate as being one of the best doggie friendly hotels we have stayed in. The location of the room to the outdoors was fabulous. There were doggie bowls, treats, poo bags and a blanket ready for our precious pooch. The outdoors were fabulous, with walks and doggie waste bins available to use. ☹ There was mould on the bathroom ceiling / due to lack of ventilation.

We would definitely stay again and recommend to others to stay - particularly being doggie friendly.
☺ This would rate as being one of the best doggie friendly hotels we have stayed in. The location of the room to the outdoors was fabulous. There were doggie bowls, treats, poo bags and a blanket ready for our precious pooch. The outdoors were fabulous, with walks and doggie waste bins available to use.

☹ There was mould on the bathroom ceiling / due to lack of ventilation.

We would definitely stay again and recommend to others to stay - particularly being doggie friendly.
☺ This would rate as being one of the best doggie friendly hotels we have stayed in. The location of the room to the outdoors was fabulous. There were doggie bowls, treats, poo bags and a blanket ready for our precious pooch. The outdoors were fabulous, with walks and doggie waste bins available to use.

☹ There was mould on the bathroom ceiling / due to lack of ventilation.

We would definitely stay again and recommend to others to stay - particularly being doggie friendly.
☺ This would rate as being one of the best doggie friendly hotels we have stayed in. The location of the room to the outdoors was fabulous. There were doggie bowls, treats, poo bags and a blanket ready for our precious pooch. The outdoors were fabulous, with walks and doggie waste bins available to use.

☹ There was mould on the bathroom ceiling / due to lack of ventilation.

We would definitely stay again and recommend to others to stay - particularly being doggie friendly.
☺ This would rate as being one of the best doggie friendly hotels we have stayed in. The location of the room to the outdoors was fabulous. There were doggie bowls, treats, poo bags and a blanket ready for our precious pooch. The outdoors were fabulous, with walks and doggie waste bins available to use.

☹ There was mould on the bathroom ceiling / due to lack of ventilation.

Reply from Eastwood Hall

Dear Steven,
Thank you for sharing your recent experience with us, I have asked the relevant team to investigate the feedback in the bathroom and to take action where necessary.

Ross 2025.12.16

10

Exceptional

Liz 2025.12.16

10

We celebrated our 35th anniversary at Eastwood Hall , we stay here for most of our important times of life. ☺ Absolutely everything as we always do, the staff, the food and everywhere is always immaculate and clean. ☹ Nothing

Reply from Eastwood Hall

Happy anniversary to you both!
Thank you for coming back to us, this is much appreciated.

Sonia 2025.12.15

10

Exceptional ☺ Second visit to eastwood again and what can I say the staff was very friendly the rooms we're clean and very comfortable ☹ No complaints at all 5 stars all the way

Reply from Eastwood Hall

Dear sonia,
Thank you for leaving us some kind words from your recent stay with us.

Sandrea 2025.12.15

7

Lovely location ☺ Lovely grounds. Refurbished rooms were lovely ☹ Room was very cold. Small radiator sent up took hours to warm the room.

Reply from Eastwood Hall

Thank you Sandrea for reviewing your recent stay, I can only apologies the room was not as hot was you liked, I have asked our maintenance team to investigate the radiator in the room you stayed in.

Jenny 2025.12.15

10

Wow . Loved every minute ☺ Beautiful

Reply from Eastwood Hall

Thank you very much Jenny for reviewing your recent stay with us.

David 2025.12.15

5

Fair ☺ Comfortable room ☹ Less than helpful hotel management Poor quality breakfast

Reply from Eastwood Hall

Dear David,
Thank you for reviewing your recent stay- I can only apologies you think the management is not helpful.

Kenneth, Swansea 2025.12.15

10

An excellent well equiped comfortable room. But would have liked more than 5 coat hangers in the wardrobe for our clothes. Informed reception when checking out and they said theyd ask housekeeping to correct

Reply from Eastwood Hall 2025.12.17

Dear Kenneth,
Thank you for reviewing your recent experience with us, we hope to welcome you back again soon.

Donna 2025.12.15

7

Good ☺ Eye accommodating and friendly ☹ Little out the way but beautiful. Wider range of tea/coffee would be nice. Only 1 towel in room.

Reply from Eastwood Hall

Dear Donna,
Thank you for reviewing your recent stay with us.

Kenneth 2025.12.15

10

An excellent well equiped comfortable room. But would have liked more than 5 coat hangers in the wardrobe for our clothes. Informed reception when checking out and they said theyd ask housekeeping to correct

Reply from Eastwood Hall

Dear Kenneth,
Thank you for reviewing your recent experience with us, we hope to welcome you back again soon.

Anita 2025.12.14

9

Wonderful

Nathan 2025.12.14

3

Poor ☺ The lady working the bar was very polite and helpful, also very sociable. ☹ When i initally made the booking through booking.com, i highlighted traveling with pet but when booking was processed my pet was not added.

Reply from Eastwood Hall

Dear Nathan,
Thank you for sharing your recent experience with us, I can only apologies the communication was missed regarding your dog.

Stephen 2025.12.14

7

Good

Sarah 2025.12.14

8

Lovely venue, pleasure good, food good ☺ cleanliness, staff & service, property conditions & facilities, eco-friendliness, room comfort

Reply from Eastwood Hall

Thank you Sarah for reviewing your recent stay with us.

Sarah 2025.12.14

8

Lovely venue, pleasure good, food good ☺Cleanliness, staff & service, property conditions & facilities, room comfort

Reply from Eastwood Hall 2025.12.17

Thank you Sarah for reviewing your recent stay with us.

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