%title%
%offer%
Reviews ( 5775 )
J J
2025.02.11
Jodie and Amelie in the bar were really professional and friendly, despite it being a very busy bar and venue over the two days i was there recently. Both a credit to the hotel.
Thank you very much J J for your special mention, I am sure both will be delighted!
J S
2025.02.11
I had an excellent experience at the Eastwood Hotel bar last night, thanks to the fantastic service from Jodie and Amélie. They were both incredibly friendly, attentive, and made sure I felt welcomed the entire time. They suggested some great drinks and their positive energy really made the atmosphere special. The service was fast, and they handled the crowd effortlessly, always with a smile. It was a great night, and their attention to detail definitely stood out. Highly recommended!
Trip type
Business
Friends
Dear J S,
Thank you for taking the time to share your recent experience with us this is much appreciated, I thank you also for Jodie and Amelie 's special mention! We hope to welcome you back again soon!
alpha snooper
2025.02.11
Had a great 2days at Eastwood hall, facilities were great and the bar staff excellent (Amelie and Jodie)
Many thanks alpha for reviewing your recent stay with us, this is much appreciated and we hope to see you again soon.
Peter Wilkinson
2025.02.11
Jodie and Amelie in the bar were great, really professional and friendly
Trip type
Business
Thank you Peter for sharing your experience and to mention both Jodie and Amelie.
Cycleprawn B
2025.02.11
Verified
If ‘can’t be bothered’ is what you’re after this is the place for you.
Very little I liked about this hotel. From the surly reception staff to the lack of Guinness (ran out) in the bar. Very few of our group were told about the ‘green’ initiative that saves 10% in the bar. Apparently we missed our chance so tough. This would have been a simple thing to do but customer service doesn’t really seem to be Reception’s thing. Breakfast was disorganised with long waits for missing items and quite possibly the worst coffee I’ve ever tasted. The sausages looked like they had seen a grill for about 30 seconds so decided not to risk them. The mens changing rooms in the leisure centre were dated with very few working lockers. Swerved the showers as they looked grubby. Not that the one in my room was much better but at least it was clean. In fairness the room was clean although the sink had a nice crack collecting the dirt. The bed was big but not particularly comfortable. The whole place had a ‘can’t be bothered’ feel about it. On the plus side there’s plenty of parking.

Mick
2025.02.11
Verified
Very Good

Tracey
2025.02.10
Verified
Exceptional
Annabel
2025.02.10
Verified
Wonderful
☺ Lovely hotel and grounds. Perfect place for us to stay on our way back home. Quiet and clean room.
☹ I wish the gym had been open earlier on the Sunday before we checked out. I was disappointed I couldn't use it.

Tracey
2025.02.10
Verified
Exceptional

Lucio
2025.02.09
Verified
☺Struttura e servizi sono stati all' altezza del prezzo pagato, lo staff dell' hotel e del ristorante e stato ospitale e sorridente, accolto con gentilezza. La SPA era pulita e ordinata come l' area gym ben attrezzata, visto anche sala relax con biliardi e altri giochi al servizio dei clienti. riassumo il tutto con un ottimo.
☹Il wifi gratuito era lento e in camera non aiutava nello svolgere chiamate e operazioni al laptop, come anche in altre aree dell' albergo.

Marjorie
2025.02.09
Verified
My stay was overall , a good stay. I would book again with friends and family
☺ I liked the breakfast variety and the facilities, for the most part were adequate for the two night stay. Parking was also very convenient and free.
☹ I didn't like the fact that one of the beds in the room was broken down. I understand that this could have been an oversight. However, because the bed was made up with duvet and pillows, upon
our arrival, I find it hard to believe that the person who made up the bed, wasn't aware of the problem with the bed.

Laura
2025.02.09
Verified
Good

Jayne
2025.02.09
Verified
Hotel very nice staff nice helpful little disappointed with evening meal
☺ Breakfast was very nice plenty to chose from
☹ Food little hotter would have been better

VickyADavies
2025.02.08
Verified
A very happy customer
We traveled up from South Wales to do a local parkrun at Vicar Water Country Park and considered all options. Air B&b, Lodges with hot tubs and hotels. We decided Eastwood Hall gave us the best all around package and after night 2 of 3 have been very happy with our choice. It’s a fabulous dog friendly hotel with very clean and spacious rooms and lots of love for our furry friends. We are on our second night and have had fantastic service for the last two nights in the restaurant from Kyra. She really is an asset to the hotel. Our meals have been tasty and well cooked and what we expected, with fabulous, friendly, fun service. Thank you. Our room and all the communal areas are clean and well presented. Sandra on reception helped me do our booking and I’m glad that we picked here. This is a good conference hotel that lets leisure visitors share the love on the weekends. I’m a happy customer. 😊

Robert
2025.02.08
Verified
great stay, lovely room unfortunately the food in the evening let it down! The staff were fantastic
☺ very friendly helpful staff
☹ food in the evening not great at all, but breakfast was superb 👌
Michelle
2025.02.06
Verified
Good value for money
☺ Lovely building and grounds
☹ Room was cold when we arrived in it, took a few hours to warm up as put the heating on when we got there. Would be good if that’s fine before
Dear Michelle,
Thank you for reviewing your recent stay - I can only apologies for the heating, I have asked the team to investigate the radiator in the room you stayed in. We hope to welcome you back again soon.

Lisa
2025.02.06
Verified
Exceptional

Adrienne
2025.02.06
Verified
Great weekend stay for our first honeymoon
☺ Location and atmosphere
☹ Nothing
Thank you Adrienne for reviewing your recent stay, we hope to welcome you back again soon.