Verified Company
I would like to thank Felicity on your Reception area for her excellent customer service - she was very attentive to my requirements prior to arrival, and extremely pleasant upon arrival and when checking out the following morning = she is a credit to your hotel.
Reply from Eastwood Hall
2025.12.11
Dera Andrew,
Thank you for sharing your recent experience with us, Felicity will be very pleased to be recognized. We all hope to see you again soon.
Thank you for sharing your recent experience with us, Felicity will be very pleased to be recognized. We all hope to see you again soon.
Verified
Excellent
Great stay had two days lovely room very comfy excellent spa staff in spa and restaurant really friendly very helpful evening meal first class and breakfast great been serval time before will definitely will be going back great value and service
Reply from Eastwood Hall
2025.12.11
Dear Keith , Thank you for taking the time to share your recent experience with us, this is much appreciated by us all here at the venue. We hope that you will chose to stay with us again next time you are in the area.
10/10 service from Amelie, very accommodating and kind, quick service.
We had a starter, two mains, a side and desert (£55 but we had the stay & dine package £29pp meal) The mains were very big portions we both couldn’t finish but no complaints there! After an evening in the spa and a large meal, we will certainly be sleeping well tonight in the modern, comfortable double room :)
Reply from Eastwood Hall
2025.12.09
Dear Charlotte,
Thank you for taking the time to share your recent experience with us, The whole team was delighted to read your feedback and we hope to welcome you back again soon!
Thank you for taking the time to share your recent experience with us, The whole team was delighted to read your feedback and we hope to welcome you back again soon!
Fantastic service in the restaurant this evening, all the girls were so friendly and couldn’t do enough for their guests I was listening to the way they interacted with people a credit to the hotel. Maia was the girl who served me very helpful and accommodating. Attentive to check everything was ok with my meal. Well done on the training and service standards best I have seen in a long time
Reply from Eastwood Hall
2025.12.09
You are right Kelly! we are very lucky with the whole restaurant team and we thank you for confirming this again!
Used the pool and the restaurant, Renee in the restaurant couldn't do enough for us and was very helpful and friendly, very relaxing stay.
Reply from Eastwood Hall
2024.05.07
Dear Karen Mellor,
I was glad that you enjoyed your time with us- I would like to thank you also for Katie's special mention.
I was glad that you enjoyed your time with us- I would like to thank you also for Katie's special mention.
Top Groupon offer. Second time we've come this year. Repeat my last message by saying lovely rooms. In the restaurant the food was great and polite and professional table service by Kyra, as was the case with Grace when we came in February. Highly recommended.
Reply from Eastwood Hall
2024.02.17
Dear Dean Mellor,
Thank you for taking the time to leave us a positive review - Grace is a super start and we are all very proud that Grace is working with us!
Thank you for taking the time to leave us a positive review - Grace is a super start and we are all very proud that Grace is working with us!
