East Anglian Loft Ladders Limited Reviews

Excellent from start to finish We had a loft ladder replaced and from the first phone call to the office to enquire, to the final follow up call on the day to check that we were happy, the knowledge and service has been excellent. The initial visit highlighted the level of experience and knowledge and he could see immediately how to remediate the issues we had with our old ladder. The quotation came quickly and the work was booked in within a couple of weeks. The work within the house was done efficiently and they tided up extremely well. The two men who fitted the new ladder were personable, and explained how the ladder worked clearly. We would not hesitate to recommended East Anglian Loft Ladders to anyone else.

very efficient and helpful We had a bespoke loft hatch fitted and it was not a totally straightforward job. Mark spent some time measuring and considering the best way of fitting the hatch in an uneven ceiling and with a new frame. On the day the work was completed very satisfactorily with minimum disruption and the old ladder fitted to the new hatch as well. The admin was also very efficient and prompt.

Loft hatch & ladder installation We needed a larger loft hatch and a new loft ladder for our 1930’s house. We received a comprehensive visit where lots of questions were asked and a detailed explanation of what was available to us was given. Having made a decision, the work was promptly booked and carried out by a great 2 person team. They worked efficiently, and tidily and the end result is fabulous. They also took the time to ensure we knew how to open/close the new hatch/ladder and watched while we tried it to make sure we felt comfortable. All in all, great communication, very professional and would not hesitate to recommend.

Work done efficiently and to a good standard, and a very fair price We had our loft insulated, boarded, and a new loft hatch and ladder installed. The work was done very quickly (in only half a day) and at a very fair price compared to other quotes we received. I would recommend EA Loft Ladders to friends and family

Loft ladder I had East Anglian lofts install a hatch and expandable ladder in my spare room. The ceilings are exceptionally high and they managed to put in a wooden ladder that comfortably reached the floor with a spring loaded mechanism for ease of pulling down. The pole to unlock the hatch was only just long enough for me to reach it. They very kindly offered to make a bespoke pole to make it easier for me. I’m very very pleased with the job they did and quality of the installed ladder. Mark and David worked tirelessly until quite late to ensure job was finished. They left the bedroom, stairs, landing and hallway spotless which was no easy task due to the rubble and brick dust everywhere from having to knock a large hole in the ceiling. I didn’t need to re do anything. Absolutely first class. Lovely chaps and so so nice to find tradesmen who actually do exactly what they quoted for and then go above and beyond. A rare find… can’t recommend them enough.

Loft Hatch, Ladder & Boarding Amazing company to deal with from the initial survey and detailed quote through to installation. I missed the deadline to get 10% off due to a minor operation but they honoured the discount, that’s incredible customer service. The fitters were very professional, explaining what they would do, the noise involved (as needed a larger hatch cutting) and how the finished works would look. I can honestly say in this day and age when it’s hard to find truly professional tradespeople, the guys from East Anglian Loft Ladders went above and beyond my expectations and even cleaned up after they had finished. I 100% recommend you call them if considering doing any works to your loft.

Loft Ladder, boarding and lighting We have had a wooden loft ladder with handrail, insulation boards, and lighting installed by East Anglian Loft Ladders to the agreed price and schedule. The team are really helpful, clean and tidy, good at communicating and work fast and effectively and finished the job a day ahead of the schedule. The surveyor who came round initially was polite, extremely helpful and really knew his stuff! Great professional and helpful service from start to finish, we highly recommend. Excellent aftercare. Thank you!

Great company - Friendly, efficient, skilled and caring I had two loft ladders installed by East Anglian Loft Ladders. From the first phone call to the completion of work they were excellent. Both ladders (one hybrid, one wooden) are excellent quality and the installation was very neatly and efficiently done, all at a very reasonable, competitve rate. I would, without hesitation, recommend this company. Five stars!

Highly recommend We have just had a new lift hatch installed and a large area of our loft boarded by East Anglian lofts ladders. David and Laura did an amazing job and made sure everything was tidy before they left, they were so professional and personable I really can’t recommend them enough. We are thrilled with our new loft it has made such a difference being able to store things up there.

Wonderful family-run firm Having talked about improving the access to our loft for several years, East Anglian Loft Ladders were the answer to our prayers. From my first email enquiry to their final email confirming that payment had been received, everyone at the company was a pleasure to deal with – both pleasant and efficient. The quotation arrived promptly after Mark's first visit and the cost seemed reasonable. On the appointed day, the team arrived bang on time and cleaned up everything very thoroughly afterwards. The work was completed in one day with minimal disruption. We are thrilled with the new ladder, enlarged access, new light and improved boarding. The video Laura sent us was a great reminder of how best to use the ladder. I wish all the building companies I have to deal with were as pleasant and professional as this.

Loft Refurbishment Our house is around 20 years old so we were concerned regarding the depth and state of the insulation in the loft. Also, we had noticed some condensation dripping from the black roof lining during cold spells in the winter. We asked Anglian Roof Ladders to inspect the loft, make recommendations and provide a quotation. They confirmed the insulation was fine but needed relaying and suggested installing boarding down the centre of the loft with a new light. Vents were also proposed to aid air flow. We agreed to the work at a cost of £1500. The hardest part for us was clearing our suitcases and detritus prior to the work. The work was completed by two very competent and friendly workers in one day. A great job and we now have a loft we can easily access and use for storage.

An absolutely excellent company to deal with honest polite and helpful From first visit to give quotation arranging installation and carrying out installation could not have been more efficient all personnel I spoke to whether on the phone or face to face was always helpful polite and professional. The installation was excellent very professionally carried out protected with dust sheets from street door to loft entrance explain workings on completion spotless clean every were they had work. And such nice people to deal with thank you

Loft ladder installation I had a new loft ladder installed and a new hatch fitted. It was really easy to arrange a quote and time for the work. The work was done to a really high standard and everything left very clean and tidy after they were finished. They were very polite and friendly throughout.