Scheduled an appointment with Dynamic Appliance regarding my GE Advantium Speedcook Oven which stopped working on Thanksgiving. Jason arrived within the time window I scheduled and was able to address and fix the issue quickly. Jason was extremely courteous and his pricing was very competitive. Would highly recommend his services.
First I wait long time , and then they only spent ten minutes on the inspection here and charged a hundred dollars that is very expensive, and nothing actually got repaired.
الرد من Dynamic Appliance
2025.12.04
Hello Esther,
Thank you for your feedback. I’d like to clarify the details of your appointment to ensure full transparency.
Our $99 diagnostic fee is a standard charge that covers travel, time, and the expertise needed to accurately diagnose an appliance. In your case, the technician was able to quickly identify a failed spark ignition on your Wolf oven. A fast diagnosis reflects experience and accuracy, not a lack of service.
Regarding the timing, we arrived within the scheduled appointment window. You expressed frustration about the wait, but we were not aware of any special timing circumstances or urgency until we arrived. We always do our best to accommodate situations like that when they are communicated beforehand.
As for the repair itself, Wolf is a high-end brand and their parts must be ordered directly from their supplier. This is why we requested the model number prior to the appointment—to try to have the correct part on hand. The model number could not be provided beforehand, so the part could not be pre-ordered. You also shared that you were selling the home and had an inspection scheduled in two days, which understandably created urgency. However, Wolf parts typically require two business days to arrive, making it impossible to complete the repair before your inspection.
We strive to provide honest, efficient, and professional service, and we regret that the timing of the part availability did not align with the tight deadline you were facing.
If you would like to move forward with the repair or have any questions, we are here to help.
—Dynamic Appliance LLC
Thank you for your feedback. I’d like to clarify the details of your appointment to ensure full transparency.
Our $99 diagnostic fee is a standard charge that covers travel, time, and the expertise needed to accurately diagnose an appliance. In your case, the technician was able to quickly identify a failed spark ignition on your Wolf oven. A fast diagnosis reflects experience and accuracy, not a lack of service.
Regarding the timing, we arrived within the scheduled appointment window. You expressed frustration about the wait, but we were not aware of any special timing circumstances or urgency until we arrived. We always do our best to accommodate situations like that when they are communicated beforehand.
As for the repair itself, Wolf is a high-end brand and their parts must be ordered directly from their supplier. This is why we requested the model number prior to the appointment—to try to have the correct part on hand. The model number could not be provided beforehand, so the part could not be pre-ordered. You also shared that you were selling the home and had an inspection scheduled in two days, which understandably created urgency. However, Wolf parts typically require two business days to arrive, making it impossible to complete the repair before your inspection.
We strive to provide honest, efficient, and professional service, and we regret that the timing of the part availability did not align with the tight deadline you were facing.
If you would like to move forward with the repair or have any questions, we are here to help.
—Dynamic Appliance LLC
الإعلانات
Jason from Dynamic Appliance fixed our frosted-up freezer. He came on time, worked professionally and quickly, solved the problem and was clear about the cost. He also said that if any follow up might be needed he would come at no additional cost. When one of the freezer shelves was stuck the following day he again came promptly and fixed the issue with no additional change. I found him pleasant, easy to work with and professional. I also appreciated having him text me to let me know he was on his way. I would definitely call Dynamic Appliance again if I needed any household appliance repaired.
الرد من Dynamic Appliance
2025.12.04
Thank you so much for the review. I’m glad I could get your freezer fixed and help with the follow-up issue the next day. I appreciate you choosing Dynamic Appliance, and I’m here anytime you need help again!
Great experience with Jason. Booking was quick and easy. He arrived on time, had a great attitude, and took the time to answer my questions. The repair was excellent, the price was reasonable, and he left the area spotless. He also offers a one-year warranty. I’ll be using him again for sure—highly recommend!
الرد من Dynamic Appliance
2025.12.04
Thank you so much for the great review. I’m really glad the repair went smoothly and that you were happy with the service. I appreciate you mentioning the booking process and clean-up as well. I’m always here if you need anything in the future—thanks again for choosing Dynamic Appliance!
Jason was fantastic….kind, efficient, on time, honest, and knew exactly how to fix my old dryer. He even vacuumed the lint that had accumulated inside . I would highly recommend this man! Thank you again Jason!
الرد من Dynamic Appliance
2025.12.04
Thank you so much for the kind words! I’m glad I could get your dryer working again and clear out the lint buildup while I was there. I really appreciate the recommendation, and I’m here anytime you need help in the future. Thanks again!
الإعلانات
Jason was easy to schedule, prompt,, knowledgeable, good with follow up and cleaned up any mess made. Thank you! Will definitely use him again.
الرد من Dynamic Appliance
2025.12.04
Thank you so much for the review! I’m glad the scheduling, service, and follow-up all went smoothly. I appreciate you choosing Dynamic Appliance, and I’m here anytime you need help again. Thanks!
The lights were not working on my range hood. Dynamic Appliance did some troubleshooting and fixed it. Very happy and would definitely use them again!
الرد من Dynamic Appliance
2025.12.04
Thank you for the review! I’m glad I could troubleshoot the issue and get your range hood lights working again. I appreciate you choosing Dynamic Appliance and I’m here anytime you need help!
Jason was detailed, friendly, organized, prompt, informative and expeditious in diagnosis and resolving issue with our Samsung dryer same day. Would highly recommend him for appliance remediation.
الرد من Dynamic Appliance
2025.12.04
Thank you for the great review! I’m glad I was able to diagnose and repair your Samsung dryer the same day. I appreciate the kind words and the recommendation—always here if you need help again!
الإعلانات
Excellent and professional service provided by Jason. We will recommend and continue to use your services in the future. Thank you!
الرد من Dynamic Appliance
2025.12.04
Thank you so much for the review! I’m glad you were happy with the service, and I really appreciate the recommendation. I’m here anytime you need help in the future—thanks again!
Jason was able to come out quickly for the dryer and solved the issue right away. Thanks, Jason!
الرد من Dynamic Appliance
2025.12.04
Thank you for the review! I’m glad I could get out there quickly and take care of the dryer issue right away. I appreciate you choosing Dynamic Appliance!
I have used Dynamic for 2 repairs and have been happy with both experiences. Jason completed repairs efficiently and competently and his pricing is very reasonable. Would definitely recommend.
الرد من Dynamic Appliance
2025.12.04
Thank you so much for the review and for choosing Dynamic Appliance again. I’m glad both repairs went smoothly and that you were happy with the pricing. I really appreciate the recommendation and I’m always here if you need anything in the future!
الإعلانات
Jason was amazing arrived early found the problem immediately had the part on his truck will definitely use again highly recommend Jason!!
الرد من Dynamic Appliance
2025.12.04
Thank you so much for the great review! I’m glad I was able to get there early, diagnose the issue quickly, and have the part on hand to take care of it right away. I really appreciate the recommendation and I’m here anytime you need help again!
We’ve used Dynamic Appliance twice in the past 2 years for two different appliances; our freezer and gas oven. On both occasions, they came out immediately and accurately diagnosed the problem. They ordered whatever replacement parts were needed and installed the parts the day it was delivered. They are excellent in communication, very professional and prompt. We couldn’t be happier with their service. We highly recommend.
الرد من Dynamic Appliance
2025.12.04
Thank you so much for the review! I appreciate you choosing Dynamic Appliance again. I’m glad we were able to diagnose both issues quickly and get everything repaired as soon as the parts arrived. Thanks for the recommendation—always here if you need anything!
Jason did a great job at a fair price. Dynamic Appliance is my go to for appliance repair
الرد من Dynamic Appliance
2025.12.04
Thank you for the great review! I’m glad you were happy with the service and pricing. I really appreciate being your go-to for appliance repair—here anytime you need me!
الإعلانات