Dutchess Bridle & Saddle, LLC

Dutchess Bridle & Saddle, LLC Reviews

Excellent rating
     
5.0 | 21 reviews
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Dutchess Bridle & Saddle, LLC
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5.0

| 21 total

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Linda Schwichtenberg
Linda Schwichtenberg 2025.12.07
     
Absolutely spectacular work! My beloved Devoucoux was showing signs of wear – – the top left seam on the pommel was splitting, and the best the local saddle shop could do was a leather patch over the top. Dutchess put a completely new seat on with a perfect leather match — It’s beautiful! Dutchess also replaced the billets, so my saddle is better than new, since it’s already broken in. Time to repair was extremely reasonable, and cost was infinitely less than a brand new custom saddle I highly recommend Dutchess for any leather works
Reply from Dutchess Bridle & Saddle, LLC 2025.12.07
It was our pleasure crafting new life back into your beloved saddle - thank you for your glowing review! ❤️
Marion Georgiev
Marion Georgiev 2025.09.06
     
Kate is very helpful.
Reply from Dutchess Bridle & Saddle, LLC
Thank you for your kind words Marion! Always a pleasure working with you and your crew :)
Zina Mazzone
Zina Mazzone 2025.05.09
     
Can't say enough great things about Kate and her husband at Dutchess Bridle and Saddle. Always takes the time to listen and work with you to do what is best for you and your horse. I have recommended them as often as possible and will continue to do so.
Reply from Dutchess Bridle & Saddle, LLC 2025.05.09
Much appreciated!! Always a pleasure to work with you!
Kaitlyn Segreto
Kaitlyn Segreto 2024.12.31
     
I can’t say enough good things. Such a pleasurable and painless experience. Kate went out of her way for us last minute and had everything we needed to get the perfect fit! We will be back for all our needs! Thank you Kate!!
Reply from Dutchess Bridle & Saddle, LLC
Thank you for your glowing review Kaitlyn! It was our pleasure to work with you and can't wait to see you and Clover grow together!
Jackie Kinney
Jackie Kinney 2024.01.17
     
Great deals to be had if you keep checking website.
Caitlin DiMola
Caitlin DiMola 2023.06.28
     
I had my ancient tad coffin saddle from when I was a kid refurbished here and it came out so amazing!! Awesome feeling being able to ride in it again and customer service is top notch as well ! 🤩🤩
Mike White
Mike White 2023.01.19
     
Very knowledgeable polite helpful willing to show you instead of just telling you about saddles.
Reply from Dutchess Bridle & Saddle, LLC 2023.03.07
Thank you for your kind review! We look forward to working with you again!
Janelle L
Janelle L 2022.07.19
     
Very knowledgeable and attentive owners. Highly impressed! Definitely going to buy my next saddle through them. Would recommend:)
Reply from Dutchess Bridle & Saddle, LLC 2022.07.19
Thanks Janelle! We appreciate your business and look forward to helping find your next saddle!
Amy Heath
Amy Heath 2021.05.23
     
I wish I had taken a before photo for comparison - Jim did an almost complete rebuild of my daughter's well-loved Butet and its just gorgeous - thank you!!!
Reply from Dutchess Bridle & Saddle, LLC 2021.05.24
You are most welcome! Glad we were able to give your daughter's saddle a longer useful life!
J M
J M 2021.04.14
     
Dutchess Bridle & Saddle is the best! Jackie provided customer support that went above and beyond anything that I have received elsewhere! Due to COVID-19, I knew that I wouldn't be able to see my daughter for Christmas and wanted to send her new stirrup leathers as a present. Jackie helped out in getting the brand, color and size that was needed. Not only did she do all of that, in the shipping box she put a note that said Merry Christmas to my daughter and her horse! I don't know of any other company that would do something that nice. Jackie, thank you again for all of your help!! And I apologize for posting this so late.
Reply from Dutchess Bridle & Saddle, LLC 2021.04.14
It was an absolute pleasure working with you and I am happy it all worked out!! Hope to work together again!
Phil Hemming
Phil Hemming 2021.03.17
     
Found Dutchess Bridle & Saddle online, they happened to have a Saddle in stock that my wife was looking for, I sent an email late one night, IMMEDIATELY Got a response in the morning ! Saddle was shipped the same day and delivered a few days later, Jackie was FANTASTIC !! Thank you!!
Reply from Dutchess Bridle & Saddle, LLC 2021.03.17
We are very happy that you found what you were looking for with us! We appreciate and thank you for your business!
Jenifer Slabaugh
Jenifer Slabaugh 2019.09.16
     
Duchess Bridle & Saddle gave me fantastic customer service when I went to order a girth that they carry, but with options that had to be special ordered. They went back and forth with me via email on a Saturday morning to get the options set up so that they could take my payment, and got the girth on the next shipment over from Europe. It actually ended up arriving sooner than they told me it would. Great experience and I would buy from them again.
Reply from Dutchess Bridle & Saddle, LLC 2019.09.16
You are very welcome! Thank you for your kind words and we look forward to working with you again!
Mariam Mortenson
Mariam Mortenson 2019.09.09
     
Amazing customer service and I am so excited - they refurbished my daughter's Devoucoux saddle - replaced seat, skirts and knee rolls, it looks brand new!!!! I shipped it in from VA - Thank you so much - best place to take your fine saddles and tack!
Reply from Dutchess Bridle & Saddle, LLC 2019.09.10
You are very welcome! Thank you for your glowing review. We look forward to working with you in the future!
Michelle Brady
Michelle Brady 2019.08.05
     
My overgirth broke on my Stübben Genesis Special the day before a horse show. The staff at Dutchess was so helpful and got my saddle fixed with time to spare! The customer service was super and I will be recommending them to others!
Reply from Dutchess Bridle & Saddle, LLC 2019.08.05
Thank you for your stellar review! We appreciate your kind words!
Kelly Pedersen
Kelly Pedersen 2019.04.25
     
Reply from Dutchess Bridle & Saddle, LLC 2019.04.28
Thank you Kelly for your review! We appreciate your business!

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