I have trusted Dr Preema for all my aesthetics needs for almost 20 years - she is extremely skilled and knowledgeable, and stays up to date with all new treatments and techniques in the field. She is also a very special person!
Thank you so much for your lovely review Liesbeth, we really appreciate your continued support and look forward to seeing you again soon.
The Dr Preema London Clinic team x
Botox injections
I have been attending Botox treatments with Dr Preema, and every visit has been exceptional. She is incredibly skilled, attentive, and makes the whole experience feel comfortable and personalised. I couldn’t be happier with the results.
Date of experience: 18 February, 2026
There is nothing I do not love about Dr Preema. She is the ultimate professional, an absolute marvel at her job and a truly gorgeous person. I trust her implicitly to do my treatments and love the fact she will not do them if she does not think they are necessary. The staff who work alongside her are wonderful too. I have nothing but praise!
I have recently started a ‘skin journey’ with Myriam at the clinic - she is soooo knowledgeable and truly wonderful at making vast improvements.
Thank you Jenni for your lovely feedback, we look forward to welcoming you back in.
Best wishes,
Dr Preema London Clinic
Naveed Nawaz2026.02.05
Lovely experience so far! On my 4th session at the moment and Jessica has been amazing and I can already see the difference in my hair growth! Absolute 10-10 service from her.
Thank you for the lovely review Christie, it's a pleasure having you in clinic.
Best wishes,
Dr Preema London Clinic
Aisha Kilbride2026.01.21
I've been going to the Dr Preema Clinic for 4 months now for the Dermalux LED light therapy treatment, to help with my recent Vitiligo diagnosis on my face. I see Myriam, and she's wonderful. Very knowledgeable, friendly and calm, it feels like such an enjoyable and relaxing treatment - and this is certainly down to her. We've started noticing improvements as well with the skin scan they offer, which is very exciting! Would really recommend! Thank you 🙂
Thank you Aisha for the very lovely feedback. We’re so pleased you are loving your treatments and look forward to seeing you again soon.
Best wishes,
Dr Preema London Clinic
Maya Nia2025.12.16
I underwent Softwave and multiple Sylfirm treatments at Dr Preema’s clinic in August, at a very high cost, with the expectation of skin tightening and collagen stimulation.
Five months later, I have seen no improvement whatsoever from Softwave. More concerning, assessment using the clinic’s own advanced imaging and skin analysis system showed evidence of increased skin sagging compared to my baseline, particularly in areas that were meant to tighten. This machine has aged my skin visibly 10 years older!
This was extremely upsetting, as Softwave was presented as a tightening and lifting treatment, yet the objective data showed the opposite effect. I was not warned that loss of firmness or worsening laxity could be a possible outcome.
In addition, after Sylfirm treatments, I was left with persistent skin marks/scarring, which again was never clearly explained as a potential longer-term risk.
When I raised these concerns — including the documented post-Softwave sagging shown on their own machine — I felt my experience was dismissed, with no responsibility taken and no meaningful attempt to address or acknowledge the outcome.
I fully understand that results can vary between individuals, but at this price point, I expected either a visible benefit or professional accountability. Sadly, I experienced neither.
I am sharing this review so others can make an informed decision, particularly given how expensive Softwave and Sylfirm are. In my case, Softwave not only failed to tighten my skin, but appeared to worsen laxity, which I feel is important for prospective patients to be aware of.
CLARIFICATION:
I have posted this review under a nickname purely to protect my personal privacy, as I do not wish details of my aesthetic/medical procedures to be publicly associated with my real name.
I would also like to clarify that the concerns about sagging were not based on imaging alone. I personally noticed increased sagging around my jawline after the treatments, which prompted me to return to the clinic and ask for assessment and help.
This concern was then confirmed using the clinic’s own objective imaging, which showed no improvement and worsening laxity following Softwave.
I did raise these concerns directly with the clinic and asked for support. Unfortunately, the response I received felt generic and standardised, largely repeating manufacturer information rather than addressing my individual outcome, and no corrective steps or solutions were offered.
Due to the lack of resolution, I subsequently required additional corrective treatment elsewhere at significant personal cost. I am sharing this information so others can make a fully informed decision.
I am happy to confirm my identity privately with the clinic if needed, although I am confident they are already aware of who I am from my treatment history.
Thank you for taking the time to share your feedback. We take all comments regarding patient experience and treatment outcomes seriously.
We have carefully reviewed our clinical records and, at present, we are unable to identify you as a patient who has undergone Sofwave or Sylfirm X treatments at Dr Preema London Clinic. For reasons of patient confidentiality, we are unable to discuss individual cases publicly; however, we would welcome the opportunity to review your concerns directly if you have attended our clinic.
With regard to Sofwave specifically, it is important to clarify that this technology does not cause skin sagging or accelerate skin laxity. Sofwave delivers ultrasound energy to a precise mid-dermal depth to stimulate collagen and elastin production. In some individuals, the response may be subtle or limited, but the treatment does not worsen skin firmness or create tissue laxity. The outcome is either a degree of improvement over time or no significant change — not deterioration.
Advanced skin imaging and analysis systems are designed to visualise skin under different lighting and analytical parameters. These tools do not “age” the skin nor do they provide a definitive clinical measure of skin laxity progression. They are used as supportive aids alongside medical assessment and should not be interpreted as evidence of treatment-induced damage.
Sylfirm X, like all RF microneedling devices, carries recognised but uncommon risks related to skin healing and texture. These are discussed during consultation and consent, and any post-treatment concerns raised by our patients are always reviewed clinically and taken seriously.
We are sorry to read that you feel distressed by your experience. If you have attended our clinic, we would strongly encourage you to contact us directly at info@drpreema.co.uk so that we can identify your records, review your concerns fully, and address them appropriately. Our priority is always patient safety, transparency, and professional care.
Thank you for sharing your perspective.
Ruth Mortimer2025.09.18
I've had various treatments at the clinic over many years. Cannot tell you how lovely, friendly and kind everybody is there. Not to mention that they'll tell you if a treatment isn't suitable for you and they also run a selection of extra events for various great causes. Strong recommend all around.
Thank you so much for your continued support and very kind words Ruth, we really appreciate it! We look forward to seeing you again soon!
Dr Preema London Clinic team x
Joan Samuel2025.08.13
I received a complimentary facial for my BD from Dr Preema's Clinic. This was carried out by Miryam who was super nice and very informative. She explained the use of the products and cleansing routine and at no point did it come across as a sales pitch. The experience was so relaxed and very pleasant. I highly recommend them especially Miryam! Thank you. Top notch front of house service.
Thanks for the five-star review Gita! We look forward to seeing you again soon.
Dr Preema London Clinic team x
helen paterson2025.07.18
Dr Preema and her expert team have, for years, given me the best possible skin care. I would not trust anyone else. Thank you, Preema! Thank you, Jessica!
Thanks for your rating Meike, we really appreciate your support!
Dr Preema London Clinic team x
Nada Sarhan2025.05.21
Fantastic experience and results with Dr Preema and her team. Highly recommend for a very natural end result. Softwave, Botox and RF- definitely see an improvement and happy with the outcome.
We are so pleased you are happy with the results of your Sofwave, Botox and Sylfirm X RF medical needling.
Dr Preema London Clinic Team xx
Michelle Unsworth2025.04.24
I’ve been seeing Dr Preema for 6+ years and wouldn’t trust or recommend anyone else. She is the best. There is never any pressure or upsell on treatments or products, shes listens to your concerns and desired outcome and ensures a beautifully natural result. I’m always so very happy with the results. I’ve also used the clinic for fabulous facials, giving my skin much needed pampering, coming away looking and feeling refreshed. The clinic is absolutely beautiful, a calm and relaxing space, and in a great location. I couldn’t recommend Dr Preema and her clinic more highly.
Thank you so much for your lovely words Michelle, and your continued support of Dr Preema and the clinic! We look forward to seeing you for another facial again soon!
Dr Preema London Clinic team x
sue grand2025.04.23
Dr Preema , professional beyond. Grand environment and treated like a princess always . Thank you 🌹
Thank you so much Sue, we look forward to seeing you again soon!
Dr Preema London Clinic team x
Kaly Lidman2025.03.20
Hands down the best clinic in London. I wouldnt actually dare trust anyone else. Preema IS a game changer. The experience and the precision makes it difficult to ever go elsewhere.
And friendliest staff - its a family feeling
I love going to Dr Preema’s clinic. From the minute you walk through the door until you leave you are surrounded by lovely people who are so knowledgeable, kind and understanding and the clinic surroundings are beautiful. The treatments are lovely and I’m getting real results with Sylfirm X and facials.
We love having you in clinic and so pleased you are getting great results!
Phoebe Middleton2025.03.05
Dr Preema is THE BEST! I have always had problems with needles, she will do everything in her power to make me feel comfortable! Haven’t fainted once 😎
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