Verified Company
Very professional service. I reached out to both this and LS repair to fix my pocket sliding door, their customer service is really prompt and professional (LS stopped replying me after I asked some additional questions). On the appointment date, technician Wei Zhong was extremely punctual. He carefully explained which part he was going to dissemble and how he would proceed. After he fixed the door and re-applied the silicone, I asked him to check out two more minor door issues in the house, and he quickly gave a quote on the spot. Fixed another one on the same day. Extremely satisfied and will recommend to my acquaintances.
Called customer service who failed to pick up at first, however was prompt to follow up with me on whatsapp thereafter to arrange for AS to come down a day after. My HDB main fireproof door that appears to have sagged (for years) went from only able to open 45 degrees to 180 degrees! AS handyman (Wei Chong) was patient and thorough to check the problem and realigned my door by tightening the door hinge screws however leading to a new issue of not able to open and close door properly and smoothly. As AS is only prepared to fix the door hinge screws issue, we had to choose between getting used to open/close door needing more care (had to push forward the door in order to close/open well) to accepting door only able to open at 45 degrees. Our family choose the former.
