Direct Telecom Reseñas

Großartiges Kundenservice. Meine Anforderung war, ab einem bestimmten Tag in einem Haus in Mallorca Glasfaser-Internet zur Verfügung zu haben - allerdings nur für 3 Wochen. Andere Gesellschaften haben auf diese Anfrage nicht einmal geantwortet, oder Standard-Absagen geschickt. Hier war man nicht nur - von Anfang an - freundlich und extrem hilfsbereit, sondern es hat noch dazu auch alles tadellos geklappt. Besten Dank dafür!

We have recently subscribed to this service in Spain as we live in the UK and have a property in Spain that we wanted to work from for a few months as we are internet based in the UK. The service is good, fast, allows full access to all SharePoint based systems and has supported wifi throughout the 2 floors of the apartment as well as the TV box connection providing us with a raft of additional English speaking and based TV programmes which has made a real difference to the holiday. I would fully and highly recommend this to anyone thinking of it and Wiebke Boehnke has been an absolute pillar of support answering all of my really tedious and probably very stupid queries and assisting with the delivery of the hardware to our managing Agents and all of the set up.

since we became agents we have had no problems with setting up new clients and today we have changed over from 02 to direct telecom such a speedy and friendly service and the engineer was very good. thank you guys.

I cannot thank you enough for your patience and time. Your knowledge is of course so widespread and your understanding of my personal requirements really refreshing. You are able to give me clear understanding and information on my particular problems that arise from my lack of technology and of course my age. Thank you to all the team again. Myra

Ich bin seit einiger Zeit Kunde bei direct TELECOM. Der Vertragsabschluss war sehr einfach. Ich nutze als Service: Internet & TV. Ob Update meiner Zahlungsinformation, oder Probleme mit dem Tv, es konnte mir immer sofort geholfen werden - ob im Geschäft in Adeje oder per WhatsApp. Ich als Kunde finde es gut & wichtig, bei einer zuverlässigen und kundenorientierten Firma zu sein.

Ich bin übers Internet auf dT aufmerksam geworden. Da mir der Preis und die Bedingungen zugesagt haben, habe ich einen Glasfaseranschluß beauftragt. Nur 1,5 Wochen später wurde dieser installiert und war auch sofort betriebsbereit. Die beauftragte Bandbreite steht zuverlässig und in nahezu vollem Umfang stabil zur Verfügung. Der technische und vertragliche Service ist sehr schnell und bisher wurden alle Fragen beantwortet. Von mir alle Daumen hoch und sehr zu empfehlen!

If you need good and fast internet, One place: DIRECT TELECOM. 👌Service 👌🥇

What a pleasure it is to deal with Direct Telecom. They have enabled me to change to them without any problem. Great to know, should. I need to talk to them. a machine won’t be answering in rapid Spanish, but an English person who is really motivated to help me. Am looking forward to saving money vía Direct Telecom as well.

I have recently had fibre installed, everything went to schedule, very efficient

Jutta and her team never fail to impress me. Whatever the challenge they find a way to deliver an excellent product. I would thoroughly recommend this team to any prospective internet/phone consumer. Many thanks jutta Mike

We have been customers for over 10 years in Spain and we think DT offer excellent UK TV including 31 days of catch up and at a great price. Occasionally we get a guest who messes about with the settings and that’s when DT’s telephone helpline comes in to their own sorting out any problems we’ve been left with. Highly recommended 😃

Muy buena atención telefónica, No ontraté an final nada, pero la ayuda, consejo y disposición fue muy correcta.

I have dealt with Direct Telecom for many years and have always found the service and staff extremely efficient and helpful

Good service but I don't understand why you can't provide sub-titles with the TV service as I'm sure many of your customers are elderly with hearing difficulties