UPDATED REVIEW
So a few weeks ago my wife got a call and a message saying that DFW Fence Pro was under new management and that they wanted to make things right. I spoke with Avery and after a few calls he got their team out here to correct the problem. Im glad they got new managers because the last ones were awful. The new managers are definitely customer focused and a huge improvement overall for the company. Thank you for making things right and honoring your warranty and craftsmanship.
If you were hesitant before give these guys another chance with the new management.
Note: I will update the pictures since it wont let me remove the old ones.
Reply from DFW Fence Pro
2025.04.28
Thank you for giving us the opportunity to make things right, we truly appreciate your patience throughout the process.
We’ve made some important changes on our end, and it means a lot to hear that the difference showed. Avery and the team take a lot of pride in standing behind our work, honoring our warranties, and making sure every customer is taken care of the right way.
We’re grateful you gave us another chance, and even more grateful we were able to earn your trust back. If you ever need anything moving forward, we’re here for you.
We’ve made some important changes on our end, and it means a lot to hear that the difference showed. Avery and the team take a lot of pride in standing behind our work, honoring our warranties, and making sure every customer is taken care of the right way.
We’re grateful you gave us another chance, and even more grateful we were able to earn your trust back. If you ever need anything moving forward, we’re here for you.