Deutsches Auto Service Center, Al Quoz التقييمات

Asif Raza 2025.12.17

     

I visited DAS center al qouz,thanks and really appreciate Marcus for sorting my car issue quickly

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.06.28

Asif Raza, thank you for recommending us to others. We are so happy to hear about the great experience you had at our place! It was a pure pleasure to work with you. Please let us know if you need anything else.

With kindest regards
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Dshka 2025.12.14

     

Amazing service. Really fast and thorough. Had extensive work done on my suspension as well coils. They also discovered problems that were missed by the dealer Special thx to Omer for doing an amazing job on my BMW. Honestly highly recommend and won’t go anywhere else

Useful تقرير

ramez dandan 2025.12.05

     

Super helpful and responsive team (particularly Marcus). Obviously know what they’re doing and reasonably priced to boot. Recommended.

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you for your wonderful review!

We're delighted that our team met your expectations and made your experience memorable. At Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche), customer satisfaction is our top priority, and your positive feedback reassures us that we're on the right track.

Best regards,
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Colin Jones 2025.11.25

     

Could have easily lost me as a first time customer but at least Armando (and Imtiyaz!) pulled through when I needed a garage on a weekend. My S3 had a catastrophic waterpump failure, so had to flatbed the car to DAS, as a first time customer due to their high review score, I went ahead. I called and got Nasir on the line to arrange recieving and inspection. I don't do things half baked, so I kept him updated on when the flat bed picked up and ETA on arrival. We arrived as expected, and he wasn't around. Waited 10mins and another front desk guy took over (Armando) and finally we're getting somewhere. Had to wait for the car to cool down so I went for lunch and returned 30mins later to meet Armando and Imtiyaz to confirm diagnosis. Already inspected and found a couple of faults which I knew was due. Nasir arrived explaining his tardiness due to his lunch time. Anyway, Imtiyaz did all the right procedures and pressure tested the coolant system. Yes it's the dreaded waterpump (and thermostat) needs replacing (and along with Engine and Transmission mounts, which I knew was due). 3pm, we agreed on getting the quotes and I want the job started ASAP as I need the car end of Sunday for Monday work. "Inshallah" he said. 5:45pm I got the parts and labour quote and I agreed and paid 50% by 6pm. Again repeating the urgency of getting it done. The following morning at 9:40am I called Nasir to see if everything's on track. No pickup. WhatsApp at 9:48am and heard nothing. Had to have Armando follow up at 10/11am. Finally we're getting some updates and work is on track. He took over with more updates during the day and I didn't hear anything from Nasir till 3:11pm. He's apparently off that day - which "inshallah" didn't include in his communications when I mentioned my needs the day before - could have easily had someone else handled it in his absence and not require action from the customer! I hardly hear any proper update from Nasir, whilst Armando kept me updated throughout with an actual ETA on collection. Arrived to pickup as agreed and all work was done - thanking Imtiyaz and Armando. Still no update from Nasir on when my car was ready after I left site at 6:20pm - and I'm still now waiting for invoice from him. (EDIT: Invoice came and turns out he didn't have one of the OEM mounts and swapped it for a third party without my approval. Well done! Edit now with even lower star) DAS can do the job and deliver - but one amateur in the front desk would have ruined the decent professional reputation. I'd go back again, but it'll be anyone but Nasir if I want a clear professional experience from DAS. Edit 25/11: Their boss called and listened to my feedback. We agreed on this poor experience is not up to their standard and hopefully my next visit (not with Nasir) is a better experience.

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you for taking the time to rate our service. We aim to make our customers as happy as we can. We would love to know more about how we could improve for you. Contact us to talk about your experience. There may be something we can do!

Have a great day!
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Shaik Zaheerudeen 2025.11.16

     

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you so much for your kind words!

We're thrilled to hear that you had such a positive experience with us. We always strive to provide exceptional service and quality to every customer. Your feedback inspires our team to keep working hard and delivering top-notch products every single day.

Best regards,
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Hdt 2025.11.16

     

Work Order - MINI Cooper S (2020). Service performed: engine oil & filters + 7-speed DCT fluid service. Pros: OEM fluids were eventually used (BMW TwinPower 5W-30 LL-01, BMW DCTF-2). The team agreed to reimburse my taxi due to the delay. Cons: The drivetrain / “Service transmission oil” issue was not resolved on the first attempt. I had to insist on basic ISTA procedures (temperature-based level adjustment, DCT adaptation reset, CBS reset). Handover readiness was poor and communication inconsistent. I spent the entire day at the workshop and had to leave the car overnight. I will update this review once the work is fully completed and the car is returned with no warnings.

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you for your feedback.

We're sorry to hear we didn't meet your expectations. We'd like to better understand what we could improve to provide a better experience. Please feel free to share your thoughts – every suggestion is invaluable to us.

Best regards,
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Pramesh Priyasad 2025.11.13

     

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Pramesh Priyasad, thank you for recommending us to others. We are so happy to hear about the great experience you had at our place! It was a pure pleasure to work with you. Please let us know if you need anything else.

With kindest regards
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Mian Asif 2025.11.12

     

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you so much for your kind words!

We're thrilled to hear that you had such a positive experience with us. We always strive to provide exceptional service and quality to every customer. Your feedback inspires our team to keep working hard and delivering top-notch products every single day.

Best regards,
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Evgeniy Lugin 2025.11.02

     

Recently come with minor issue with my Ford Ranger. Official service and a lot others required days to analyze and fix. DAS accepted me very quick and politely and fix the issue in less than one hour for a reasonable price. Many many thanks for Armando and DAS service. Saved my day and next week. I'm happy!

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Evgeniy Lugin, thank you for recommending us to others. We are so happy to hear about the great experience you had at our place! It was a pure pleasure to work with you. Please let us know if you need anything else.

With kindest regards
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Ben KOULIBALI 2025.11.02

     

Have been at the workshop a couple of time now. Great service!

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you for your wonderful review!

We're delighted that our team met your expectations and made your experience memorable. At Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche), customer satisfaction is our top priority, and your positive feedback reassures us that we're on the right track.

Best regards,
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Roshan Jacob 2025.10.30

     

Great experience working with Armando and team. Highly recommend them for your German car service and repair requirements.

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you so much for your kind words!

We're thrilled to hear that you had such a positive experience with us. We always strive to provide exceptional service and quality to every customer. Your feedback inspires our team to keep working hard and delivering top-notch products every single day.

Best regards,
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Rocky Tarexy 2025.10.30

     

Good work for these guys so welcoming very recommended 👌

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you for your wonderful review!

We're delighted that our team met your expectations and made your experience memorable. At Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche), customer satisfaction is our top priority, and your positive feedback reassures us that we're on the right track.

Best regards,
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Renchen T 2025.10.27

     

I had a great experience with this professional team of mechanics. Communication was smooth, and they kept me updated with detailed progress reports throughout the work. Armando was especially helpful, ensuring everything was completed efficiently and to a high standard. Highly recommended for reliable and quality service!

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you for your review - we're glad we could help. Is there anything we could improve? Have a nice day!

With kindest regards
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

mo halaby 2025.10.19

     

I’ve brought all of my cars to Deutsches Auto service for repairs, and every time Mr. Robert provided excellent customer service. I’m a repeat customer because he’s always professional, honest, and makes sure the job is done right. I’m always satisfied with the quality of the work done by the technicians . Highly recommend for anyone looking for reliable and trustworthy service! Thank you Robert

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

mo halaby, thank you so much! We're thrilled that you've enjoyed our services. Please let us know if you need anything else. We wish you nothing but the best of luck!

Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

ian albason 2025.10.18

     

great job always and reliable

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

ian albason, thank you for recommending us to others. We are so happy to hear about the great experience you had at our place! It was a pure pleasure to work with you. Please let us know if you need anything else.

With kindest regards
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Hani Asfour 2025.10.12

     

Excellent know-how and attention. Had to replace my engine. Daily updates, honest communication, caring and knowledgeable team. Kudos especially to Omar and Imtiaz, really exceptional service and care.

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you so much for your kind words!

We're thrilled to hear that you had such a positive experience with us. We always strive to provide exceptional service and quality to every customer. Your feedback inspires our team to keep working hard and delivering top-notch products every single day.

Best regards,
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Sacha ASKIDJIAN 2025.10.04

     

Deutsches Auto did a great job replacing my car’s air suspension. They carefully tested to pinpoint the issue instead of changing everything at once. Armando, the Service Advisor, was always responsive, kind, and transparent about the repair, timing, and cost. I’ll definitely return in the future.

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.10.06

Thank you so much for your kind words!

We're thrilled to hear that you had such a positive experience with us. We always strive to provide exceptional service and quality to every customer. Your feedback inspires our team to keep working hard and delivering top-notch products every single day.

Best regards,
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Serhat Barskanmay 2025.10.01

     

Best service for all germany cars

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.10.06

Serhat Barskanmay, thank you for recommending us to others. We are so happy to hear about the great experience you had at our place! It was a pure pleasure to work with you. Please let us know if you need anything else.

With kindest regards
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

Alexander Müller 2025.09.30

     

Their prices are very strange and unreasonable. They charged me 4200 dirhams to replace the front pads of my BMW X7, while the official dealer charges half that price.

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

Thank you for your review.

We're truly sorry to hear that your experience with our service was not positive. If you'd be willing to share what we could do better, we'd greatly appreciate it. It's very important to us to better meet the needs of our customers.

Best regards,
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)

ali hasan tyoori 2025.09.26

     

I took a Mercedes-Benz S-Class in for service, not only was the problem not fixed, but the check engine light also came on after delivery. When I complained, they said it came on by itself and had nothing to do with their work!

Useful تقرير

الرد من Deutsches Auto Service Center, Al Quoz 2025.12.08

ali hasan tyoori, we're sorry to hear that your experience at our business was far less than stellar. We're always working on improving our company's customer service and are committed to providing the best experience to all customers.

We'll be sure to pass your feedback to our staff so they can do their best in the future. Thank you for sharing your opinion about the visit - we appreciate it very much!

With kindest regards
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-Porsche)