Verified Company
I am currently dealing with a tooth cracked to the root and have been in excruciating pain for the past two days. While I appreciate that the dental associate has safety protocols regarding medication, the current plan of rotating Tylenol 3 and Ibuprofen 800mg is unfortunately not working. I was told it would work 'really well,' but it only relieves about 70% of the pain and wears off in half the time, leaving me in severe distress for hours between doses.
After paying $230 out of pocket toward a $1,000 bill, it is incredibly disheartening to leave an office still suffering and feeling like my level of pain wasn't fully understood or listened to. I am returning in two days for the extraction, and I genuinely hope the team will be more attentive to patient comfort and pain management moving forward.
Reply from Cypress Family Dental
2026.06.17
Thank you for your feedback Michele! As you are aware we are unable to discuss any information regarding any appointments in a public forum. Please reach out to us directly if you need any assistance and we will be glad to help you. :)
Excellent response and customer service regarding a dental emergency ( crown popped off dental implant at 4:00 pm 48 hrs before a scheduled trip). I pulled into the Cypress parking lot right after this happened and they immediately came up with a plan and coordinated insurance info, etc. I was seen the following day to have the crown cemented back on the crown without problem!👍👍👍👍👍
