Thank you so much! We’re so glad you feel that way—it means a lot to our team!
Elizabeth Robinson2026.03.10
BEWARE: They are not capable of providing all the services required to "age in place" as they claim. Their aging-in-place web page (as of 3/9/26) claims they can provide Skilled Nursing and Home Healthcare through in-house healthcare providers. That is VERY UNTRUE. Unfortunately, we found out the hard way. Many of the residents have major cognitive decline and should be living in assisted living or memory care facilities. And it was disturbing that only one person is on staff for the entire facility at night. They oversell their services and capabilities.
Thank you for sharing your feedback. We appreciate you bringing your concern forward.
Cambridge Village of Apex is an independent living community. Our aging-in-place approach allows residents to remain in their apartments while receiving services from licensed home care and therapy providers who deliver care on-site through trusted healthcare partners. These services may include primary care, home care support, and physical, occupational, and speech therapy.
Our goal is to ensure residents and families clearly understand what is included in independent living and how additional care can be coordinated if needs change. We work hard to communicate our model transparently so families can make informed decisions with confidence.
If you would be open to sharing more about your experience, I welcome the opportunity to speak with you directly. I can be reached at basbill@cvsliving.com.
— Brian Asbill, Executive Director
Jaclyn2026.03.08
My family member has been living at The Cambridge at Brier Creek for a while now, and we could not be happier with the experience. The community is incredibly clean, beautifully maintained, and feels fresh and modern every time we walk in. You can tell the team takes real pride in the building and in creating a welcoming environment.
The activities are truly outstanding there’s always something fun, engaging, and meaningful going on. From social events to fitness classes to outings, they make sure residents stay active and connected, which has made such a positive impact on my loved one’s daily life.
The staff is warm, attentive, and genuinely cares about the residents. They’ve given our family such peace of mind knowing our loved one is safe, supported, and surrounded by people who treat them like family.
We highly recommend this community to anyone looking for a place where their loved one will thrive!
Thanks a bunch for sharing such a heartwarming review! It's wonderful to know that your family member feels so at home and is enjoying the active and caring environment we've cultivated. Our team strives to create a lively, connected, and nurturing community for all. Your recommendation truly means the world to us!
Chloe Miller2026.03.06
The staff is beyond amazing and care so much for the residents!! There are plenty of activities and it’s a beautiful facility!
As a resident of Cambridge Village, I recently held a Red Hat Tea Party. Pierrette and Mandy were incredibly helpful in planning, decorating, and preparing the food. They even arrived in costume following our Alice in Wonderland theme and entertained us. The Tea is now being talked about as the GOAT (Greatest of all Teas!). I have lived here for a little over 2 years and they treat me like family here. I am able to continue my active lifestyle and have made so many new friends. For me Cambridge is the GOAT (Greatest of all Treasures).
Thank you so much for sharing this—it truly means a lot to all of us here at The Cambridge Village!
Your Red Hat Tea Party sounded absolutely incredible, and we’re so glad Pierrette and Mandy could help bring your Alice in Wonderland vision to life. They’ll be delighted to hear your kind words—they had such a fun time being part of it!
It’s residents like you who make our community so special. We love seeing you continue to live actively, build meaningful friendships, and create memorable experiences right here at home.
We’re honored to be part of your journey and so grateful to be considered your “GOAT!"
Natalie Mials2026.02.26
We love the atmosphere at The Cambridge at Brier Creek!!! It’s like a world of its own! It features a wonderful full course restaurant with delicious cuisine, a movie theater, and much more! It is luxury living at its finest! I was telling my husband when we get ready to go into our low maintenance era of living they are definitely a top choice! They have very spacious floor plans and the staff there are very informative and inviting! I love the fact that they keep the residents entertained with different monthly events and gatherings!
We’re thrilled you felt the special atmosphere at The Cambridge at Brier Creek- creating a vibrant and welcoming place to call home is exactly our goal.
We’d be honored to welcome you back anytime… especially when that low-maintenance era begins! 😊
Madison Dinkins2026.02.25
My grandparents just moved in and could not have found a better place to call home. Beautiful community, friendly staff and lovely residents.
Thank you for your kind words! We’re truly honored that your grandparents have chosen to call The Cambridge at Brier Creek home. Our team and residents are excited to welcome them and look forward to many wonderful memories together!
Jessica2026.02.23
Upon my parents’ initial relocation to the Cambridge at Brier Creek, I characterized their new residence as akin to a luxurious cruise ship. Well the ship is beginning to leak. My parents are now having to relocate from the place they have called home because of what appears to be financial mismanagement and /or greed on the part of ownership. My parents and many other residents signed their initial leases at the Cambridge with the assurance that their rent would only be subject to modest increases at renewal times. Instead they have been hit with annual increases of 10, 12, 15, 17% and higher as their leases come up for renewal in 2026. Ownership now contends that they require what they deem to be market value for these apartments, irrespective of what these tenants had been promised.
The exorbitant rent increases imposed upon an elderly population with fixed incomes are particularly concerning, as their plans for the future were predicated on a whole different set of numbers. My parents had envisioned the Cambridge as their permanent residence. That is no longer to be. As the Cambridge becomes unaffordable for them and their trust is shattered they face the emotional and physical strain of having to find a new place to live and leaving the friends they have made. Charging “market value” to new residents is certainly understandable, but predatory rent increases to residents of long standing does not speak well of ownership.
I strongly advise prospective residents to exercise utmost caution and thorough consideration before entering into a lease agreement with this property. It is crucial to ensure that any agreements or promises made by the sales staff, management, and ownership are documented in writing.
Jessica Levenberg
Thank you for sharing your concerns. We truly value the residents and families who make our community special and understand how personal these decisions can be.
To provide some additional context, there was one rent adjustment early in your parents’ residency, followed by a two-year lease term without any increases. The upcoming renewal reflects the first adjustment under the new lease period. During this process, we also explored alternative apartment options that may have helped address overall costs, though they ultimately were not the right fit.
Rent adjustments are based on operational costs, market conditions, and long-term sustainability-not arbitrary decisions. We strive to provide transparency so families can plan ahead.
We are truly grateful for your family’s time with us and welcome the opportunity to continue the conversation. Please feel free to reach out to our COO at briercreekinfo@cvsliving.com so we can connect directly.
Bren2026.02.22
This place is wonderful. I love visiting my family and getting to spend time with them. Nice place but the pool closes early. Just wonderful
Thank you for sharing your kind words! We’re so glad you enjoy spending time with your family here. We appreciate your feedback about the pool hours and will keep it in mind as we continue to improve our community.
Tanner2026.02.20
I have a family member that has lived at The Cambridge since it has opened (3+ years) and I cannot say enough kind things.
From the staff to the residents, and the wonderful amenities and programs- you cannot find better.
We are delighted to hear that your family member has enjoyed their experience at The Cambridge for over three years! 🌟 Your wonderful words about our staff, residents, and amenities truly warm our hearts. Thank you for your kind words and support. Looking forward to many more delightful experiences together!
Danielle Wiley2026.02.20
I am writing as the daughter of residents at The Cambridge at Brier Creek, and I feel a responsibility to speak up about what is happening there.
Many longtime residents, including my parents, are being asked to sign new leases with rent increases of 12%, 15%, 17%, and more as their 2026 renewals approach. These are not one-time adjustments, but part of a stated plan to raise rents to “market value” over the next several years. Residents were not informed of this possibility when they first moved in and planned their retirements.
These are seniors on fixed incomes who chose this community believing it would be a stable place to spend their later years. They built routines, friendships, and support systems here. Now, many are being forced to scramble for alternative housing they never expected to need, at a stage of life when stability matters most.
Residents organized respectfully and in good faith to ask for transparency and reasonable alternatives. Management made it clear they are moving forward regardless and ownership refuses to meet with residents. Trust is broken, morale is suffering, and an aging, vulnerable population is being put under unnecessary stress.
The Cambridge’s mission statement says it exists “to the glory of God” and to provide “an environment of security, wellness, and enjoyment.” I struggle to reconcile that mission with policies that place financial strain on seniors who relied on consistent costs and good-faith relationships.
Charging market rates to new residents is one thing. Forcing existing residents to shoulder the burden of ownership’s financial decisions is another.
Families considering this community should ask very direct questions about long-term affordability, transparency, and how residents are treated when financial priorities change.
Thank you for taking the time to share your thoughts with us. We truly value our residents and families, who are the heart of our community, and we understand that conversations about rent adjustments can feel overwhelming.
We’ve noticed there may be some misunderstandings regarding our renewal process. Our COO would welcome the opportunity to connect with you directly to clarify any misconceptions and address your questions fully.
Please reach out to us at briercreekinfo@cvsliving.com so we can continue the conversation and ensure you have the information you need.
Thank you again for helping us make our community the best it can be.
Burt Sweetow2026.02.16
We were in a great place in Scottsdale Arizona, but it didn't compare to this.The staff is excellent and they are also kind. The neighbors are lovely and there is a real sense of community, fostered by management.
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Thank you so much for your kind words! It truly means a lot- especially knowing you’ve experienced other wonderful communities and feel this one stands out.
We are so grateful to have you here and proud to be part of such a special community!
Harvey Hanover2026.02.13
My mother was a temporary resident at Cambridge Village and the staff was amazing! The Executive Director, Dara was always full of positive energy and you could just tell she cared about the well being of all her residents and staff.
Thank you so much for sharing your experience! We’re thrilled to hear that Dara and our team made such a positive impact. Your kind words mean a lot to all of us!
We really appreciate your kind words! Our staff loves making this community feel like home.
Joseph McLeod2026.02.11
The staff at Cambridge is top tier. They are extremely kind, caring, loving, and helpful. They make sure their guest are welcomed and their residents having the best life they could live. I love Cambridge!!
Thank you for taking the time to share this! We are so proud of our team and the compassion they bring every day. Creating a place where residents feel welcomed, supported, and able to live their very best life is exactly why we do what we do. We’re grateful for your support!
Kris MacKenzie2026.02.04
Sam is the best. Make the appointment whether it’s a facial or any other service. We are so lucky to have this business in town. Best facial I’ve ever had!!!!
We're delighted to know you had such an amazing experience with Sam! Your warm words and enthusiasm mean the world to us. We're incredibly lucky to have customers like you in our community. Thank you for spreading joy about The Cambridge – we look forward to seeing you again!
Jeanette O'Rourke2026.02.01
I highly recommend Cambridge! My parents have lived there for 2.5 years and they are very comfortable, safe, and secure. The staff is like family to them. When issues arise, they are promptly addressed. The location is great…close to shopping, restaurants and medical care. This all takes a huge weight off my shoulders.
We truly appreciate your heartfelt review! Knowing your parents feel at home and part of our family is wonderful. Our team is here to swiftly handle any concerns, ensuring peace of mind for you and your loved ones. Thank you for recommending us and sharing such positive thoughts about our community and location!
Susan Michaely2026.01.06
My parents aged 90 and 88 upon renting at Cambridge Village last year, were a bit nervous with such a big change at this point in their lives. However, the staff, Emily in particular, was amazingly kind and genuine. Their two bed, two bath efficiency is perfect for their needs and the cafeteria provides yummy, healthy food. Here again, the staff knows them by name and this kind of social interaction has improved their physical health as well as their mental state. Thank you to everyone for being so good to them and treating them as family.
Update: I reached out regarding my concerns and they were able to resolve the primary concern and took feedback in a professional and mature manner. They really seem genuine about a desire to make things right.
Awesome Pool facility, cafe at the gym, well stocked turf area. I think they had alot of the typical needs covered. This is a senior center but you don’t have to be a senior to leverage the gym and facilities.
Thank you for taking the time to share your feedback concerning your gym membership, and I sincerely apologize for the frustrating experience you've had with us. You're absolutely right to be disappointed—we fell short in several critical areas, and I take full responsibility for that.
The issues you've outlined—unreturned calls, disorganization around your cancellation, and unprepared key fob handoffs—reflect failures in our communication and operational processes. These are not excuses, but they are things we need to and can fix.
Here's what I want you to know: Your experience matters to us, and it's clear we didn't demonstrate that through our actions. A membership cancellation should be straightforward, especially when you've made multiple attempts to complete it professionally. Instead, we created unnecessary obstacles during what was already a transition period for you.
I'd like the opportunity to make this right. Please reach out to me directly at dlee@@cvsliving.com, and I will personally ensure your cancellation is processed immediately and that we address the communication breakdowns that led to this situation. Additionally, I'm using your feedback to overhaul our cancellation procedures and communication protocols so other members don't experience what you did.
Again, I apologize for letting you down. We value every member, and even as you move on, I hope this response shows that we're committed to being better.
Sincerely,
Daniel Lee
Operations Director
Cambridge Fitness Brier Creek
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