Crown Beach Hotel - hotel by the beach Reviews

Patti16 2024.12.18

10

Verified

Vacanza favolosa all'insegna del relax, nella natura, con un mare cristallino dai pesci multicolori ☺L'hotel si trova in una posizione fantastica proprio di fronte al mare. E' stato meraviglioso godere della vista mangiando all'aperto sulla spiaggia o ammirando il tramonto. Lo staff è stato molto professionale e ci ha seguiti sempre con cortesia e competenza anche per il tragitto aeroporto-hotel. Ottime e ben organizzate tutte le escursioni organizzate dalla struttura che consiglio vivamente, per fare snorkeling tra coralli, pesci dai mille colori, tartarughe marine, squali. Il cibo semplice ma buono. Grazie a tutto lo staff. Torneremo sicuramente ☹se possibile suggerirei di ridurre le moto d'acqua vicino all'hotel, che durante alcune ore del giorno percorrevano la laguna disturbando i pesci e gli ospiti.

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Reply from Crown Beach Hotel - hotel by the beach

Gentile Ospite,
La ringraziamo di cuore per la sua splendida recensione! Siamo davvero felici di sapere che la sua vacanza presso il Crown Beach Hotel sia stata all’insegna del relax e che abbia apprezzato la posizione unica della nostra struttura, il panorama mozzafiato e l’attenzione del nostro staff. È un piacere sapere che le escursioni organizzate abbiano reso il suo soggiorno ancora più speciale e che abbia potuto vivere esperienze indimenticabili tra la natura e il mare cristallino.
Accogliamo con gratitudine anche il suo suggerimento riguardo alle moto d’acqua. Ci impegniamo costantemente per migliorare l’esperienza dei nostri ospiti, e faremo il possibile per ridurre qualsiasi disturbo, collaborando con le autorità locali per proteggere la tranquillità della laguna e la fauna marina.
Speriamo vivamente di rivederla presto per un’altra vacanza indimenticabile!
Un caro saluto da tutto il team del Crown Beach Hotel.

Irene 2024.12.13

8

Verified

Posto spartano con bellissima vista ☺L’accesso diretto alla spiaggia dalla camera. ☹Non ci sono appendiabiti al muro e quindi non sai mai dove mettere gli asciugamani i cappelli ecc. L’armadio è minuscolo. Non c’è niente per stendere i costumi bagnati fuori. La doccia è arrugginita e insomma il bagno in genere lascia un po’ a desiderare…. Il personale la mattina presto intorno alle 6.30 parla a voce altissima e ti sveglia. Non vengono mai puliti i posaceneri.

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Reply from Crown Beach Hotel - hotel by the beach

Gentile Ospite,
La ringraziamo per aver condiviso il suo feedback in seguito al soggiorno presso il Crown Beach Hotel. Siamo felici di sapere che ha apprezzato la vista mozzafiato e l’accesso diretto alla spiaggia dalla sua camera.
La ringraziamo anche per i suoi suggerimenti costruttivi riguardo le strutture della camera. Ci scusiamo per i disagi relativi all’armadio, al bagno e alla mancanza di spazi esterni per stendere i costumi bagnati. Esamineremo questi aspetti e valuteremo possibili miglioramenti.
Ci scusiamo sinceramente anche per il rumore presto al mattino e ci assicureremo che il nostro personale sia più attento al volume durante le ore di silenzio. Per quanto riguarda la pulizia dei posaceneri, interverremo con il nostro team di pulizie per garantire una manutenzione regolare.
Apprezziamo molto il suo contributo, che ci aiuta a migliorare continuamente l’esperienza dei nostri ospiti. Speriamo di accoglierla nuovamente al Crown Beach Hotel in futuro, con un soggiorno ancora migliore.
Cordiali saluti,
Il Team di Gestione di Crown Beach Hotel

Sebastian 2024.12.12

3

Verified

Nie wieder dieses Hotel ☺Fast nichts. ☹Das Hotel ist heruntergekommen. Ausstattung der Zimmer dürftig. Nicht sauber. 3 Tage wurde kein Zimmer gemacht. Duscharmaturen hängen lose an der Wand. WC und WC Brille locker. Steckdose dreckig und klebrig. Frühstücksraum besteht aus 3 Tischen. Weitere Tische draußen, aber was ist, wenn's regnet...? Kaffee mussten wir uns selber kochen (Löslicher Kaffee). Die Bilder von der Website sind offensichtlich uralt. An dem Hotel wurde seit Jahren nichts gemacht. Auch draußen im Strandbereich viel Müll.. Ich würde das Hotel nicht weiterempfehlen.

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Reply from Crown Beach Hotel - hotel by the beach

Sehr geehrter Gast,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu teilen. Es tut uns sehr leid, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat und Sie mit verschiedenen Aspekten des Hotels unzufrieden waren.
Wir nehmen Ihre Anmerkungen sehr ernst und entschuldigen uns für die Unannehmlichkeiten, die Sie erlebt haben. Die beschriebenen Mängel bezüglich der Zimmerausstattung, Sauberkeit und Instandhaltung entsprechen nicht dem Standard, den wir uns setzen, und wir werden diese sofort mit unserem Team besprechen, um Verbesserungen vorzunehmen.
Auch das Frühstücksangebot und die damit verbundenen Unannehmlichkeiten bezüglich der Räumlichkeiten und der Kaffeezubereitung entsprechen nicht unseren gewohnten Standards. Wir werden sicherstellen, dass künftig alle Gäste eine angenehmere Erfahrung in diesem Bereich machen können.
Bezüglich des Außenbereichs und der Sauberkeit des Strandes werden wir ebenfalls Maßnahmen ergreifen, um den Zustand regelmäßig zu überprüfen und zu verbessern.
Wir schätzen Ihre Rückmeldung und werden alles daran setzen, die beschriebenen Mängel zu beheben. Es tut uns leid, dass wir Ihre Erwartungen nicht erfüllen konnten, und hoffen, dass Sie uns vielleicht eine zweite Chance geben, um Ihre Meinung zu ändern.
Mit freundlichen Grüßen,
Das Management-Team des Crown Beach Hotels

Lindner 2024.12.09

8

Verified

Very Good

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Francesca 2024.12.08

10

Verified

Rilassante, divertente e semplice ☺Camere comode e ben attrezzate. Bello anche lo spazio comune dove pranzare all’esterno. ☹Penso debbano migliorare la pulizia delle camere.

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Reply from Crown Beach Hotel - hotel by the beach

Gentile Ospite,
La ringraziamo per aver condiviso la sua esperienza al Crown Beach Hotel. Siamo felici che abbia trovato le camere comode e ben attrezzate e che abbia apprezzato gli spazi comuni all’aperto.
Prendiamo molto sul serio il suo commento riguardo la pulizia delle camere e ci scusiamo se non è stata all’altezza delle sue aspettative. Lavoreremo con il nostro team per migliorare questo aspetto e garantire un soggiorno sempre più confortevole per i nostri ospiti.
Ci auguriamo di poterla accogliere nuovamente al più presto, con un’esperienza ancora più piacevole.
Cordiali saluti,
Il Team di Gestione di Crown Beach Hotel

Sunil 2024.12.07

7

Verified

Good value for money for a beach front hotel ☺ The hotel is beachfront, and the rooms are really big, and some of them have sea views. The breakfast is good, and the staff is really friendly. The speed boat was arranged for more reasonable time which is a bonus. ☹ The wifi upstairs was slow, while some cheaper hotels have fibre lines. In this day and age, slow wifi is unacceptable, especially when the island has fibre. I now won't give a high score when they have slow internet.

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Reply from Crown Beach Hotel - hotel by the beach

Dear Guest,
Thank you for sharing your feedback about your recent stay at Crown Beach Hotel. We are delighted to hear that you enjoyed our beachfront location, spacious rooms with sea views, delicious breakfast, and the friendliness of our staff. It’s also great to know that the arrangement of the speedboat met your expectations.
We truly appreciate your constructive comments regarding the Wi-Fi. We understand how important reliable internet access is, and we sincerely apologize for any inconvenience caused by the slower connection in the upstairs areas. Please rest assured that we are actively looking into upgrading our services to meet the expectations of all our guests.
Your input is invaluable as it helps us identify areas for improvement, and we hope to welcome you back in the future to provide an even better experience.
Warm regards,
The Crown Beach Hotel Management Team

Serena 2024.04.19

8

Verified

Good hotel in nice location! ☺ Location was incredible! You can step out of the hotel straight onto the beach. Staff were friendly and very responsive to any queries. Rooms had ensuite, AC, mini fridge, safe and my room had a lovely balcony overlooking the sea and sunset. Food offered at the hotel was nice, but there is also plenty of restaurants to explore on the island! ☹ When booking, the booking stated it included '10% off of food and drinks, free snorkeling, island tour...' however this was not the case for the 10% off food and drink and the island tour comes at a cost. One of rooms we booked was also a 'deluxe beach villa'. This was actually a ground floor room of the hotel with a small bit of private beach outside the doors. I also noticed that there are lots of services stated on booking.com that the hotel offers - e.g. kids club, spa & wellness centre, evening entertainment etc. but this was not accurate.

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Iza-florina 2024.04.18

10

Verified

Loved it! ☺ Amazing views from the beach villa, literally on the beach! Amazing staff that made my birthday special with beautiful experiences!

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Reply from Crown Beach Hotel - hotel by the beach

Dear guest,
Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay at our beach villa and that the views took your breath away. It was our pleasure to make your birthday an unforgettable experience. Our staff will be overjoyed to know they contributed to making your special day even more beautiful.
We hope to welcome you back soon for more amazing experiences!
Warm regards,
The crown Beach Villas management Team 🌊🌴

Abdul 2024.04.15

4

Verified

Disappointing

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Ricardo 2024.04.15

9

Verified

☺El personal es excepcional, velan en todo momento porque tu estancia sea de lo mejor y no te falte de nada. Gracias a todo el staff de Crown Beach, sois excepcionales. Es la segunda vez que vamos y repetiremos!!!!!!!!!!

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Reply from Crown Beach Hotel - hotel by the beach

Estimado Huésped Valioso,
Estamos inmensamente agradecidos por sus amables palabras y emocionados de saber que ha disfrutado su estancia con nosotros en Crown Beach. Es nuestra máxima prioridad asegurarnos de que cada huésped se sienta bien atendido y que se entregue un servicio excepcional sin excepciones.
Su aprecio por el esfuerzo de nuestro personal es profundamente alentador y sirve como recordatorio de por qué hacemos lo que hacemos. Nos honra que haya elegido hospedarse con nosotros nuevamente y estamos encantados de saber que tendremos el placer de darle la bienvenida en el futuro.
Cordiales saludos,
El Equipo de Gestión de Crown Beach"

Ivaylo 2024.04.15

8

Verified

good one, recommended ☺ Very good location, right on the beach. Good wifi, the breakfast is standard. ☹ When you arrive, they give you a lengthy briefing about the excursions they offer. However, the excursions are overpriced, you can find the same ones cheaper on the main street. The hotel is split in 2 parts, building with own beach and villas on another beach, so your friends or family members can be away, like 300-400 meters.

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Reply from Crown Beach Hotel - hotel by the beach

Dear Valued Guest,
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our **prime beachfront location** and the amenities we offer, like our **complimentary Wi-Fi** and breakfast options.
We appreciate your candid comments regarding the excursions. Our goal is to provide guests with convenient, hassle-free experiences, and we're sorry to hear that you found the prices to be higher than expected. We strive to offer competitive rates and will certainly review our pricing structure in light of your observations.
Regarding the layout of our hotel, we understand that the separation between the building and the villas can be an inconvenience for groups traveling together. We are continuously exploring ways to enhance our guests' experience, and your input is invaluable as we consider future improvements.
Thank you again for recommending Crown Beach Hotel. We look forward to welcoming you back soon, ensuring an even more enjoyable and comfortable stay.
Warm regards,
The Crown Beach Hotel Team

Gemma 2024.04.14

8

Verified

Very good ☺ Room was right in front of a white sandy beach, surrounded by palms and tropical trees. Nice breakfast with amazing view by the sea. Staff was very welcoming and excursions offered are a good plus to make your stay even better. Amazing place to unwind and live local Maldives. ☹ Everything was great.

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Reply from Crown Beach Hotel - hotel by the beach

Dear Esteemed Guest,
We are overjoyed to receive your glowing review of Crown Beach Hotel. It's wonderful to know that our **beachfront rooms**, **tropical ambiance**, and **scenic breakfasts by the sea** have contributed to a memorable experience for you. Our staff takes great pride in delivering exceptional service, and we're glad that their warmth and hospitality stood out during your stay.
We're also pleased to hear that our excursions added value to your visit, allowing you to fully immerse yourself in the local Maldivian culture and beauty. It's heartening to know that you found our hotel to be an **amazing place to unwind**.
Your kind words are a testament to our commitment to excellence, and we couldn't be happier to learn that **everything was great** for you. We aim to make every guest's stay perfect, and it's rewarding to know we've achieved this with you.
Thank you for choosing Crown Beach Hotel for your getaway. We eagerly await the opportunity to welcome you back for another tranquil retreat in paradise.
With warmest regards,
The Crown Beach Hotel Team

Alvaro 2024.04.14

8

Verified

Marvellous ☺ Excellent staff. Very nice beach villas making you feel like lying on the sand while on bed. ☹ Location. Staff. Confort.

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Reply from Crown Beach Hotel - hotel by the beach

Dear Cherished Guest,
Thank you for your succinct yet **marvellous** review. We're delighted that our **excellent staff** and the **beach villas** have provided you with a unique and comfortable experience, evoking the sensation of lying on the sand.
We notice that you've listed 'Location', 'Staff', and 'Confort' under areas for improvement. We would love to hear more about your thoughts on these aspects. Your comfort and satisfaction are our top priorities, and we are committed to continuous improvement. Please feel free to share more detailed feedback with us at your convenience.
Once again, we are grateful for your kind words and are pleased that you enjoyed the distinctive charm of our accommodations. We look forward to the opportunity to serve you again and to exceed your expectations in every aspect of your stay.
Warmest regards,
The Crown Beach Hotel Team

Iqbal 2024.04.12

10

Verified

Exceptional

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Francisco 2024.04.12

10

Verified

☺Pongo la calificación considerando el factor precio-calidad. Si alguien quiere los lujos de un resort, las comodidades de un resort y las opciones de comida y bebida de un resort, que pague 6 veces más y vaya a un resort. El hotel tiene una ubicación increíble sobre la playa, los desayunos y cenas al lado del mar son únicos y los atardeceres inolvidables. La isla de Mafushi y hotel Crown Beach fueron las mejores elecciones de las vacaciones. ☹Deberían mejorar la wifi. Si alguien quiere combinar vacaciones con trabajo remoto, no lo veo posible

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Reply from Crown Beach Hotel - hotel by the beach

Estimado huésped,
Agradecemos profundamente que se haya tomado el tiempo para compartir su experiencia en nuestro hotel Crown Beach. Nos complace saber que disfrutó de nuestra privilegiada ubicación en la playa, así como de los desayunos y cenas con vistas al mar y los atardeceres que ofrece la isla de Maafushi.
Entendemos la importancia de una conexión a internet confiable, especialmente para aquellos que desean combinar trabajo y placer. Lamentamos cualquier inconveniente que haya experimentado con nuestra wifi y queremos asegurarle que estamos trabajando para mejorar este servicio.
Esperamos tener la oportunidad de darle la bienvenida nuevamente y ofrecerle una experiencia aún más satisfactoria, tanto para relajarse como para trabajar remotamente si así lo desea.
Atentamente,
El equipo de Crown Beach Hotel

Gerardo 2024.04.11

7

Verified

Rapporto Qualità prezzo e Servizi buono, ma si potrebbe fare di più con poco. ☺Posizione buona, accoglienza e pulizia camera e Hotel, cortesia e disponibilità dello staff, camera ben condizionata, area pranzo e cena fronte mare, acqua inclusa, buffet serale variegato e ottimo naturalmente con cibi locali per lo più congelati, cuoco bravo, servizio ai tavoli curato dall'ottimo Shamir , isola tranquilla molto verdeggiante, ricca offerta di escursioni ☹Classificazione Hotel (non è un 4 stelle), nessuna spiaggia di fronte come da foto pubblicata su booking, a mio parere vecchie di anni, i servizi descritti come compresi Gratuiti non lo sono con la pensione completa, nessuna serata o giorno con pesce alla griglia e il mare è pieno di pesci, trasferimento con barca veloce dell' Hotel a mio parere un pò caro, un pò troppi cantieri aperti, alcune metodologie di costruzione non penso completamente rispettose dell'ambiente scaricavano acqua stagnante puzzolente direttamente in mare. L'isola andrebbe manutenuta meglio nessuno taglia arbusti morti e raccoglie plastica in mare e sulle spiagge in alternativa alcuni noleggiatori di moto d'acqua si divertono ad andare avanti indietro senza raccogliere le plastiche galleggianti, a mio parere le escursioni sono troppo care, la semplice vista a Meeru non è fattibile chiedono $150 dollari per un spiaggia che si può raggiungere a nuoto.

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Reply from Crown Beach Hotel - hotel by the beach

Dear valued guest,
Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you appreciated our **good location**, **hospitality**, and **cleanliness**, as well as the **courtesy** of our staff, especially shameem, who made your dining experience memorable. It's wonderful to know that our **evening buffet** and **excursion offerings** met your expectations and that you enjoyed the serene greenery of our quiet island.
We also acknowledge your concerns regarding certain aspects of your stay. Please accept our apologies for any misunderstanding; we are working on updating our promotional materials to better reflect the current state of our facilities.
we will review our full board package to ensure clarity in our communications. We hear your desire for **grilled fish evenings** and will consider incorporating this into our dining options. We also take your comments about all the concerns seriously and will look into making improvements.
Environmental stewardship is a priority for us, and we regret to hear about your observations concerning different environmental conditions and will reinforce our efforts to address these issues promptly.
We value your opinion on the **cost of excursions** and will reevaluate our pricing to ensure they remain competitive and accessible.
Once again, thank you for your review. Your insights are invaluable to us as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back and exceed your expectations in the future.
Warm regards,
The crown beach hotel Management Team

Babette 2024.04.10

10

Verified

Sehr bemühte Gastgeber, schönes Ambiente, tolles Programm und Ausflüge ☺Frühstück war sehr gut, mit direktem Platz am Wasser ☹Lüftungsanlage im Bad war sehr laut, aber nur wenn das Licht eingeschaltet ist. Stört daher kaum

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Reply from Crown Beach Hotel - hotel by the beach

Lieber Gast,
vielen Dank für Ihre positive Rückmeldung und die konstruktive Kritik. Es freut uns sehr zu hören, dass Sie das Ambiente und unser Programm genossen haben und dass das Frühstück mit der Aussicht aufs Wasser Ihren Aufenthalt bereichert hat.
Wir entschuldigen uns für die Unannehmlichkeiten durch die Lüftungsanlage im Bad. Ihr Hinweis ist für uns sehr wertvoll, und wir werden prüfen, wie wir das Erlebnis für unsere Gäste weiter verbessern können.
Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihren Aufenthalt noch angenehmer zu gestalten.
Mit freundlichen Grüßen,
Crownbeach hotel management team

Alexander 2024.04.10

9

Verified

Great place ☺ Right on the beach. But best beach is100 m away. Breakfast and dinner served on the beach. Very good service. Transfers worked well. ☹ Rooms are tired and need some renovations. Meals are almost the same from day to day.

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Reply from Crown Beach Hotel - hotel by the beach

Dear valued guest
Thank you for your valuable feedback! We're thrilled to hear you enjoyed our location being right on the bikini beach area and the dining experience by the sea. We're also glad that our transfer services met your expectations.
We appreciate your comments regarding the rooms and meals. We're currently planning renovations to refresh our accommodations and are reviewing our menu to provide more variety. Your insights help us improve, and we hope to welcome you back to an even better experience in the future.
Best regards
Crownbeach hotel management team

Cherryl 2024.04.08

10

Verified

Exceptional I would definitely love to go stay again at Crown Beach Hotel in Dhiffushi Maldives. All hotel staff with Mr. Ziadhern are very accommodating and friendly. I enjoyed the dinner buffet which is worth the price for a variety of cuisines.

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Caroline 2024.04.06

9

Verified

Absolute bliss, utter relaxation ☺ Big beds, all day tea and coffee, the best lime juice and beautiful sunsets. Crystal clear waters. Very kind staff ☹ Sun lounger situation was a bit weird but went with the flow and got what we could when we could

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Reply from Crown Beach Hotel - hotel by the beach

Dear valued guest,
Thank you for sharing your experience with us. We're thrilled to hear that you found absolute bliss and utter relaxation during your stay. It's wonderful to know that the big beds, all-day tea and coffee, delicious lime juice, and beautiful sunsets contributed to your enjoyment. We're also glad that the crystal clear waters and the kindness of our staff enhanced your visit.
We appreciate your feedback on the sun lounger situation. We aim to ensure all guests have a comfortable and enjoyable experience, and we'll take your comments into consideration as we continue to improve our services.
Warm regards,
Crown beach hotel management Team