Very knowledgeable, kind and explained everything. Prompt service.
They fit us in the same day we had an issue with our furnace and got us back to having heat that night!
Reply from Cool Ducts Heating and Cooling
2023.10.21
Thank you, David, for this awesome review! We are glad that you had your heat back for the cold night. You can contact us immediately for your future service requirements.
An excellent experience. Timely, Professional, Personable and resolved ALL my heating needs very quickly.
Really appreciate that they took the time to explain the process completely.
The only company ever checked to see if my current CO2 and Smoke Detectors worked and asked how recently my vents were cleaned.
Signed up for their annual service plan to insure that the factory warranty remained active.
Couldn't be more pleased.
A sincere thank you.
Gary
PS. I'm not going to miss the three propane tanks and Buddy heaters that got me through those recent 13 degree days.
Nick was so helpful! Would definitely call them again if I need work on the furnace.
Reply from Cool Ducts Heating and Cooling
Thank you so much for your wonderful review, M J! 🌟 We're happy to hear that Nick was able to assist you effectively. Your feedback means a lot to us and we're thrilled to know that you would call on us again for any furnace needs. Please do not hesitate to call us for your future service needs. We appreciate your support!
Very prompt...showed up same day. Nick was professional, clean, and very up to date on technology. I hired him to do a 3rd party check on our furnace to validate a warrantee claim with another HVAC company. It was important that the technician be NATE certified, and so I was glad to find Nick and Cool Ducts. we had a good chat about electric vehicles too, just a great guy.
Reply from Cool Ducts Heating and Cooling
2026.01.23
Thank you, Peder, for such a thoughtful review. I’m glad I could help provide clarity on your warranty claim and that our NATE certification gave you peace of mind. It was a pleasure working with you and chatting about EVs as well. We truly appreciate you choosing Cool Ducts and taking the time to share your experience.
Wonderful company to work with. I truly appreciate Maria, Ishmael, and Sergio. Very professional and my new system is keeping me toasty warm! God bless Cools Ducta!
Reply from Cool Ducts Heating and Cooling
2026.01.23
Thank you so much, Kimberly! We truly appreciate your kind words and your trust in Cool Ducts. Maria, Ishmael, and Sergio will be thrilled to hear this feedback. We’re so glad your new system is keeping you warm and comfortable. Wishing you many cozy seasons ahead, and God bless right back.
Excellent service and fair pricing!
Reply from Cool Ducts Heating and Cooling
2026.01.08
Thank you!!! Let us know when we can be of service again in the future! Thanks for choosing our HVAC Company and thank you for your review.
His was very nice explained everything very well and was very fast fixed my heat
Reply from Cool Ducts Heating and Cooling
2026.01.08
Christina: thank you for your kind feedback! Please don’t hesitate to reach out if we can be of service again in the future all year round. Thank you!
Honest and helpful! Quick availability.Thank you!!
Reply from Cool Ducts Heating and Cooling
2025.03.08
Thank you so much, Shana, for your fantastic 5-star review! We're happy to hear that Nick was able to assist you on the same day you called. Your kind words mean a lot to us, and we're so glad we could help. Please do not hesitate to reach out to us again for your future service needs.
Great
Reply from Cool Ducts Heating and Cooling
2025.12.24
Thank you, Manuel, for the 5-star rating! We are glad that you liked the HVAC system maintenance we did. Please do not hesitate to reach us for your future service needs.
Cool ducts did a great job! They sent a full report and recommendations. Very good price! Very professional!
Reply from Cool Ducts Heating and Cooling
2025.12.17
Thank you so much, Linda! We really appreciate you taking the time to share this. We are glad the full report and recommendations were helpful, and that you felt the service and pricing were a great fit. If you ever need anything in the future, we are here for you.