Consolidated Truck - Alexandria

Consolidated Truck - Alexandria Reviews

Excellent rating
     
4.8 | 192 reviews
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Consolidated Truck - Alexandria
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Reviews

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4.8

| 192 total

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Luis Lopez
Luis Lopez 2026.05.12
     
Best service indeed. Helped me take the wings off from the truck so i could safely being it home thanks guys great service. Everyone treated me with respect and kindness. Definately recommend
Reply from Consolidated Truck - Alexandria 2026.05.13
Luis, thank you for the great review and for trusting us with your truck!
Reginald Cole
Reginald Cole 2026.05.12
     
I had a problem with my ECM unit and they were a lot of help Kristy in the service department was a Angel everyone in the shop showed nice hospitality.If I’m out in this area and have problems with my truck(hopefully not)I will go to them again.
Reply from Consolidated Truck - Alexandria 2026.05.13
Reginald, I am so glad you were taken care of and that Kristy was so great! Thank you for taking the time to leave us this great review!
Christopher Potier
Christopher Potier 2026.04.26
     
Very professional, Did the job correctly and in a timely manner.
Reply from Consolidated Truck - Alexandria 2026.04.28
Christopher, thank you for the kind words. We are glad our team was professional, accurate, and timely—your feedback is greatly appreciated.
Madeline Lee
Madeline Lee 2026.04.17
     
They do great work. The team at Consolidated, Erica, Matt and Cory, worked tirelessly to get my old Ford 340A Tractor running when nobody else could, even fixing it at my home so i didn't have to haul it in. Thank you Erica, Mat and Cory. Great work!
Reply from Consolidated Truck - Alexandria
Madeline, thank you for the kind review. We're glad Erica, Matt and Cory could get your Ford 340A running at home — we appreciate your trust and feedback.
John Saywell
John Saywell 2026.04.15
     
Excellent service. Nick was on site within minutes at the end of the day to give us mobile service. Erica took care of all the details - towing, dispatch, shop assignments, and the technician Hunter went out of his way to get us covered under manufacturer's warranty. Thanks alot to everyone!
Reply from Consolidated Truck - Alexandria
John, I am so glad that Nick and Erica were able to take care of you! Thank you for letting us know and for the kind review.
Caleb Carlson
Caleb Carlson 2026.04.09
     
Broke down at the shipper in Alexandria, starter wire caught on fire and smoked my starter. Called Erica and explained the problem and asked if it was possible to come quickly, only because I had my 8 month old daughter and 4 year old son with me and it was hot outside. Not even 15 minutes later they pulled up, and brought and extra truck for my wife and children to sit in the A/C while they work. Words can't explain how grateful I was. Matt and Nick were awesome. Hard workers, knowledgeable, and caring. Got me fixed up and back on the road in a Jiffy!
Reply from Consolidated Truck - Alexandria
Thank you, Caleb — we're grateful you called; glad Erica, Matt and Nick arrived quickly, kept your family comfortable, and got you back on the road. We appreciate your kind words.
Steven Jarrett
Steven Jarrett 2026.03.01
     
This great team of mechanics are coming to my work yard and making repairs on my unit keeping me on the go during my normal hours of operation. This is a massive service due to the demand put on us at BrightSpeed Fiber to complete our daily tasks. Big thanks to Royce and Erica for getting me off the side of I-49 on February 28th with a blow out even though tire service is not really their specialty. Photo depicts Royce removing his wheel and tire off of his unit to put on mine to quickly get my back on the road as I did not have a spare. I highly recommend Consolidated, professional hard working people.
Reply from Consolidated Truck - Alexandria
Steven, thank you for the generous recommendation and detailed account. I'm pleased Royce and Erica could get you back on the road quickly — we appreciate your trust in Consolidated.
Younes Lem
Younes Lem 2026.02.24
     
Great people,great service.very professional!will definitely come back here again for service Driver from Florida!!
Reply from Consolidated Truck - Alexandria
Younes, thank you for your kind review. We're pleased our team provided professional service—safe travels back to Florida, and we look forward to serving you again.
George Burns
George Burns 2026.02.04
     
Reply from Consolidated Truck - Alexandria
George, thank you for the great review!
Elijah Davis
Elijah Davis 2026.01.29
     
I had a bad injector and I took it to consolidated for repairs within a matter of days after the warranty approval my truck was back on the road. Ironically I was under a load and I had my truck back in a timely fashion to make my delivery. The service was second to none! Ashton the administrator kept me updated daily and went out her way to relay messages between me and the shop. She didn’t have to but was very polite and understanding. TJ and Jermy were the two main guys that I dealt with and when I say they were reasonable and fair, that’s exactly what I mean. I could not have taken my truck to a better shop. When your service is top tier you have customers for life. Thank you consolidated truck parts!
Reply from Consolidated Truck - Alexandria 2025.08.08
Elijah, thank you for taking the time to leave this great review and for trusting us with your truck!
Johnny Russell
Johnny Russell 2026.01.09
     
Very good people got me in and out good service I will definitely go back
Reply from Consolidated Truck - Alexandria 2026.01.12
Thank you for your kind words, Johnny! We're delighted you had a positive experience at Consolidated Truck Parts & Service. We look forward to serving you again in Alexandria.
Nathan Allen
Nathan Allen 2026.01.09
     
Man, they got snacks and drinks and a comfy couch to sit on while you wait on them to kick ass and take names on fixing your truck and they did a fantastic job at it too.
Reply from Consolidated Truck - Alexandria 2026.01.12
Thank you, Nathan! We're glad you enjoyed the comfy waiting area and our team's service at Consolidated Truck Parts & Service in Alexandria. Your support means a lot to us!
DRay Johnson
DRay Johnson 2025.12.12
     
Long overdue review. Silver 2008 Dodge Ram 2500 Throttle position sensor Around this time last year, TJ and the team at Consolidated truly came through for me and my family. When just about every other diesel mechanic was booked solid until after the holidays, TJ didn’t hesitate to help. As an active-duty Air Force member, I needed to get back to work quickly—my leadership was expecting me back, and my truck was my only way home. TJ showed genuine care and professionalism by taking on the job, getting my truck repaired, and making sure it was safe for a 14+ hour drive. Thanks to him, I made it home without a single issue. It’s rare to find mechanics with both skill and heart, and TJ is exactly that kind of person. Thank you, TJ. I 10/10 highly recommend Consolidated to anyone who needs honest, reliable service—especially when you’re in a bind.
Reply from Consolidated Truck - Alexandria
Dray, better late than never! Thank you for the kind review and for trusting us with your truck!
Kendrick Jackson
Kendrick Jackson 2025.11.15
     
*HIGHLY RECOMMENDED* Man where do I even began, this is the most friendliest group of people. They work hard to get the job done. You can tell they love their job. These guys went above and beyond to make sure I was back on the road, I couldn’t have been more satisfied with the work these guys did to my truck. Thank you all for such a great job, I truly appreciate you guys. *HIGHLY RECOMMENDED*
Reply from Consolidated Truck - Alexandria 2025.11.16
Thank you, Kendrick, for your kind words and recommendation. We are dedicated to our work and it’s rewarding to know our efforts made a positive impact on your experience.
David Coburn
David Coburn 2025.11.01
     
Friendly staff that knows their stuff!!
Reply from Consolidated Truck - Alexandria
Thank you, David, for your generous rating! We're glad to hear our knowledgeable staff made a positive impression. We look forward to assisting you again at Consolidated Truck Parts & Service in Alexandria.
Desiree Gary
Desiree Gary 2025.10.03
     
The staff is so nice and helpful. Thanks to Dereck and his crew for getting us back on the road!!
Reply from Consolidated Truck - Alexandria 2025.10.06
Thank you, Desiree, for your kind words! We are pleased to hear that Dereck and our team could assist you in getting back on the road. Your satisfaction is our priority.
Cory Brevelle
Cory Brevelle 2025.09.26
     
Reply from Consolidated Truck - Alexandria 2025.09.28
Thank you for your 4-star rating, Cory! We appreciate your support and are committed to continuously improving our services at Consolidated Truck Parts & Service in Alexandria.
Brad Mount
Brad Mount 2025.09.13
     
I’ve used Consolidated for engine rebuilds and smaller repairs. I’m somewhat satisfied with their work and pricing.
Reply from Consolidated Truck - Alexandria 2025.09.15
Thank you for your feedback, Brad. We appreciate your continued trust in Consolidated Truck Parts & Service for your engine rebuilds and repairs. We look forward to serving you again.

So that we can improve, what could we do better in order to earn a 5 star rating and for you to be fully satisfied?
Abdirahman Ali
Abdirahman Ali 2025.09.10
     
The owner the staff the mackanic the parts department overall I have never been happier to meet and have service done I really appreciate for the help
Reply from Consolidated Truck - Alexandria
Abdirahman, thank you for the great review!
Chris Svebek
Chris Svebek 2025.09.04
     
GREAT service every time.
Reply from Consolidated Truck - Alexandria
Thanks, Chris! We're glad the team could make things easy and keep you on schedule, we appreciate your trust in us!

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