coffscoastholidayparks.com.au

coffscoastholidayparks.com.au Reviews

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4.4 | 3217 reviews
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4.4

| 3217 total

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Lincoln Dutra
Lincoln Dutra 2026.09.05
     
Very disappointing experience. I booked 4 months in advance and reserved two caravan sites for my family and my brother’s family. At the time of booking, I specifically explained that we were both travelling with caravans and wanted sites next to each other. When we arrived, we were extremely disappointed to find that we had been allocated sites in completely different areas of the park. On top of that, the site we were given was on such a significant slope that there was absolutely no reasonable way to park and level our caravan properly. We arrived late, so there wasn’t much we could do at that point. We ended up staying only for the night and left early the next morning because the site simply wasn’t suitable for a caravan.
Reply from coffscoastholidayparks.com.au 2026.09.06
We’re sorry to hear that your stay has been less than satisfactory. We pride ourselves on delivering excellent service and are sorry we missed this opportunity with your stay. If we have the chance to have you stay again, please call us directly to book so we are able to meet any special requests. Again, we're very sorry you had this experience.
Ellen Creaswell
Ellen Creaswell 2026.09.04
     
We stayed on an unpowered site which was spacious and backing onto the beach. Facilities were excellent, showers were roomy and clean as were the toilets. Pet friendly. Would highly recommend.
Reply from coffscoastholidayparks.com.au 2026.09.06
Hi Ellen, thank you for this great review! It's wonderful to hear that you enjoyed our beautiful location near the beach and our excellent clean facilities. We truly appreciate your feedback and look forward to welcoming you and your furry friend back again soon!
John Davey
John Davey 2026.09.04
     
The Big4 Beach Caravan Park at Coffs Harbour would be the best caravan park that l have been in. Great amenities and facilities , love the early morning cafe where you can get a egg and bacon roll and coffee and sit on the deck relax. John Davey
Reply from coffscoastholidayparks.com.au 2026.09.06
Thank you so much for your wonderful review, John! We’re thrilled to hear that you had a great stay with us at BIG4 Park Beach Holiday Park and enjoyed our amazing facilities and amenities. We look forward to having you stay with us again!
Kelly Stackman
Kelly Stackman 2026.09.02
     
Walking distance to town, hotel, RSL and bowling club. Excellent facilities available with a camp kitchen for group gatherings and beach/creek access!
Reply from coffscoastholidayparks.com.au 2026.09.06
Hi Kelly, thank you for taking the time to leave your lovely feedback! We’re delighted to hear you enjoyed our enviable and convenient location, with walking distance to the town and local clubs. We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon!
Mary Killian
Mary Killian 2026.09.02
     
We had the drive through site as we were only here for a night, though we wished we stayed longer! Great park, close to the gorgeous beach and shops! Amenities and park clean and felt secure! Reception lady friendly! Would definitely recommend 100%!
Reply from coffscoastholidayparks.com.au 2026.09.06
Thank you so much for your wonderful review, Mary! We’re thrilled to hear that you enjoyed your stay and wished you could have stayed longer. It’s fantastic to know you loved our amazing location close to the beautiful beach and shops, and that you found the park and amenities clean and secure. We’ll also be sure to pass your kind words on to our reception team. Thank you for the recommendation and we’d love to welcome you back for a longer stay next time!
Andree Cuthill
Andree Cuthill 2026.08.31
     
A beautiful relaxing place to holiday! Great amenities and lovely staff
Reply from coffscoastholidayparks.com.au 2026.09.02
Thank you for your wonderful review Andree! We’re delighted to hear that you had a beautiful, relaxing holiday and enjoyed our amenities and the hospitality of our lovely team. We hope to welcome you back again soon!
Dari Desbesel
Dari Desbesel 2026.08.31
     
Reply from coffscoastholidayparks.com.au 2026.09.01
Thank you for the review!
Sam Kerby
Sam Kerby 2026.08.25
     
Cool spot. Massive van sites. Kids enjoyed the playground and basketball court. Kids really liked the arcade room and pool with splash area for the little ones and slides for all ages. Sun deck over looking the pool had very comfy chairs, great place to sit in the sun. Mini golf was
Reply from coffscoastholidayparks.com.au 2026.08.26
Hi Sam, thank you for your great feedback! We are happy the kids were kept entertained with all our wonderful facilities. We hope to welcome you back to enjoy all our park has to offer again!
Local Resident
Local Resident 2026.08.23
     
Not the friendliest staff.. and definitely not a friendly welcoming environment. Cabins were clean. Many other much nicer parks in the area to stay as preference
Reply from coffscoastholidayparks.com.au 2026.08.24
We're sorry to see from your rating and feedback that your stay didn't meet your expectations. We pride ourselves on excellent customer service and sincerely apologise you didn't experience this.
We would be happy to discuss this with you further as we're always looking at ways to improve. Please contact us at sbhp@chcc.nsw.gov.au if you wish to follow this up
Phil Trotman
Phil Trotman 2026.08.20
     
Reply from coffscoastholidayparks.com.au 2026.08.24
Thanks for staying with us and leaving a 5-star review!
Robert
Robert 2026.08.20
     
We had the pleasure of holding the Oz Volvo Nationals at Big 4 Sawtell Beach Holiday Park, and we couldn’t have asked for a better venue! The accommodation was fantastic, the onsite coffee van was excellent, and the park staff were absolutely amazing—friendly, helpful and welcoming throughout our stay. Everything was made so easy for our group, and the team went above and beyond to help make the Nationals a huge success. A massive thank you to all the staff for making us feel so welcome. We would highly recommend this park and would happily return for future events!
Reply from coffscoastholidayparks.com.au 2026.08.24
Thank you so much for your wonderful feedback! We’re thrilled to hear that the Oz Volvo Nationals were a success and delighted that our amazing staff had a helping hand with this!
Your kind words mean a great deal to the whole team. We look forward to future Oz Volvo events and thank you for recommending us!
Wayne Donnelly
Wayne Donnelly 2026.08.19
     
Reply from coffscoastholidayparks.com.au 2026.08.19
Thanks for your review, Wayne!
Cassie-Anne Bakonic Mills
Cassie-Anne Bakonic Mills 2026.08.18
     
Reply from coffscoastholidayparks.com.au 2026.08.19
Thanks for the 5 star review!
Brenden Bailey
Brenden Bailey 2026.08.18
     
Me sister and inlaw booked a cabin 2 rooms with queen beds then the day before get told they don't do that they only have 1 room queen the other room bunks. Now the bunks are very hard to sleep on feels like cement I've hit me head 3 times so far not made for adults very uncomfortable and I still have one more night to stay here it say's free wifi well there's none here at all you have to stand at the office to get it at all. Views are good tho but I won't be back to stay here I've been in better cabins then this and there bunks way more better to sleep in.
Reply from coffscoastholidayparks.com.au 2026.08.19
Hi Brenden, thank you for taking the time to share your feedback. We’re sincerely sorry to hear that your stay did not meet your expectations. We’re pleased to hear you enjoyed the views, but we appreciate that this does not make up for the issues you experienced. Your feedback is important to us, thank you again for sharing
Jordie Dinnery
Jordie Dinnery 2026.08.17
     
A guy called Jason came up to me and my friends and asked what number cabin we were in and asked for our last names he said he was night manager and asked us if we wanted to see his machete very scary dunno if he worked their or not but overall besides that good
Reply from coffscoastholidayparks.com.au 2026.08.19
Hi Jordie, we pride ourselves on excellent customer service and can assure you that your feedback has been taken very seriously and are investigating it further. Again, we’re very sorry that you had this experience.
Kim Ford
Kim Ford 2026.08.16
     
This park is perfect in everyway! We loved our stay 3rd time visitors and will be back for sure
Reply from coffscoastholidayparks.com.au 2026.08.19
Hi Kim, we're glad that you had another wonderful stay. Thanks for your great review and we look forward to seeing you again soon!
Michelle Bason
Michelle Bason 2026.08.16
     
Great place to stay. 1 minute walk to main street. Ocean views and beautiful well maintained grounds.
Reply from coffscoastholidayparks.com.au 2026.08.19
Thanks for sharing your feedback Michelle, it's great to hear you enjoyed our enviable location and beautifully maintained grounds!
Stephen Davies
Stephen Davies 2026.08.15
     
Reply from coffscoastholidayparks.com.au 2026.08.06
Thank you for your 5 star review!
fei yu
fei yu 2026.08.15
     
里面有很多很棒的设施
Reply from coffscoastholidayparks.com.au 2026.08.19
Thanks for staying with us. We appreciate your feedback!

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