Very disappointing experience.
I booked 4 months in advance and reserved two caravan sites for my family and my brother’s family. At the time of booking, I specifically explained that we were both travelling with caravans and wanted sites next to each other.
When we arrived, we were extremely disappointed to find that we had been allocated sites in completely different areas of the park. On top of that, the site we were given was on such a significant slope that there was absolutely no reasonable way to park and level our caravan properly.
We arrived late, so there wasn’t much we could do at that point. We ended up staying only for the night and left early the next morning because the site simply wasn’t suitable for a caravan.
Reply from coffscoastholidayparks.com.au
2026.09.06
We’re sorry to hear that your stay has been less than satisfactory. We pride ourselves on delivering excellent service and are sorry we missed this opportunity with your stay. If we have the chance to have you stay again, please call us directly to book so we are able to meet any special requests. Again, we're very sorry you had this experience.