Verified Company
This was our first pool so we relied heavily on the recommendations of others who had used Clearwater Outdoor Creations. We were extremely happy with our choice. Jeremy met with us several times before even signing the contract and then walked us through each step in the process once we began. If we would have had all our materials selected before staring we probably would have been swimming 45 days after starting. However, it took us a long time to make our selections and Jeremy did not make us feel rushed at any point in the process. Jeremy was very responsive when we had questions and I appreciated that he always responded the same day. Although it certainly was not the case, Clearwater Outdoor Creations made us feel that our pool was the only pool they were building.
Since its installation in early 2023, the pool has had ongoing problems. We first experienced issues with coping tiles chipping at the concrete surrounding, leading to a messy replacement. Now, we are facing new problems with waterline tiles falling off and two out of three lights not working properly. Also seems very difficult to get in contact with someone at this company. Poor service
Jeremy Judice and the team at Clearwater Outdoor Creations LLC exceeded all expectations with their exceptional craftsmanship and professionalism. They installed the most stunningly beautiful pool that has completely transformed our outdoor space. Jeremy’s attention to detail and dedication to quality were evident throughout the process. Highly recommend their services to anyone looking for top-tier results!
Clearwater outdoor creations built our inground pool. Asked Jerome about a military discount and he said sure, being smart, Thankyou for your service. I should have walked away then. I wish I would have, because pool build was terrible. Umbrella holder is not plumb, had a leak in pool, I had to troubleshoot and fix. Jerome wanted to charge me. It was warranty work. Skimmer drain is installed incorrect, now having issues with hairline cracks. Jerome' s famous words is "Is it leaking". That's not the point. I will have issues later as cracks progress. Would not recommend and will never shop that store again. Worst experience ever, now I have to live with it.
Jeremy does not stand by his product been waiting for over a year for them to come redo the Gunite in our pool and they keep putting us off always coming up with an excuse would not recommend them to nobody they do not stand behind the product They started the job before hurricane Ida did not get no permit for electrical or plumbing very dangerous situation stay away as far as you can!!
We worked with Jeremy and I am so glad that he was our guide through the entire process from design to completion.
We got 3 quotes and Clearwater Outdoor Creations was the cheapest. When the initial quote came in over our budget, Jeremy worked with us to make small changes that were not noticeable, but brought the price down. In fact, during the construction process we out our baja deck came with a bubbler and an umbrella stand that we were not aware of initially. We love the extra features we got. We were fortunate that someone else cancelled, so our pool was done months ahead of schedule. Anytime we had any concerns we were able to contact Jeremy and he would reach out to the contracted works immediately and get it straightened out.
I would highly recommend Jeremy and Clearwater Outdoor Creations for your custom pool design and installations.
