Verified Company
I highly recommend Susan of ClientFocus for anyone looking to grow and protect their insurance business. Susan consistently sets insurance review appointments for our office with the utmost professionalism and courtesy. She goes out of her way to treat our clients with respect and care, making every interaction smooth and positive. Her dedication and expertise have truly been invaluable to our success. If you want to increase your business and ensure it’s well-insulated, Susan and ClientFocus are the best partners you can have!
Our business engaged Client Focus for the first time this past year to assist with customer appointment scheduling. We have been completely satisfied with the quality results provided by our assigned team member Kacie Perez. Kacie has become an extension of our office team. Appointment coordination and ease of communication with Kacie is outstanding. As is often said when you find the real deal, we should have done this years ago.
Steve Ulmer, Agency Owner, Cincinnati, Ohio
Client Focus does a fantastic job! Kelli Wallace my Rep, is super responsive and always communicates with me in a proactive way. I really appreciate her dedication to my account!
Reply from Client Focus
2025.11.21
Thank you for the great review! We are glad to hear Client Focus has been helpful for your office. Kelli will be happy to know her responsiveness and proactive communication are appreciated. Thank you for sharing your experience with us!
Great customer service, very knowledgeable, and their services are very beneficial. Mayling has been very responsive and great at her job.
Reply from Client Focus
2025.11.21
Thank you for the great review! We are glad to hear our services have been beneficial for your office. Mayling will be happy to know her responsiveness and support have made a difference. We appreciate you taking the time to share this!
We’ve had a fantastic experience working with Taelor from Client Focus Corp. She consistently sets policy review appointments with our customers in a professional and courteous manner. Taelor’s attention to detail and excellent communication skills have made the appointment-setting process smooth and efficient. She truly helps us stay connected with our clients and ensures they receive the attention they deserve. We highly recommend Taelor for anyone looking to enhance their customer outreach!
Reply from Client Focus
2025.11.21
Thank you for the wonderful feedback! We are so glad to hear your experience with Taelor has been fantastic. Her attention to detail and clear communication truly make a difference, and it is great to know she helps your office stay connected with customers in a meaningful way. We appreciate the recommendation and your trust in us!
Client Focus has been a game changer for our office. We love working with our Acct. Manager Coleen!
Reply from Client Focus
2025.11.21
Thank you for the great review! We are so glad to hear Client Focus has been a game changer for your office. Coleen will be happy to know you enjoy working with her. We appreciate you taking the time to share this!
Susan is AWESOME!! Client Focus is extremely flexible and supports our office needs. They are major contributor and a partner in our success!
Reply from Client Focus
2025.11.21
Thanks for the awesome shout out! We love hearing that Susan has been such a great support. We work hard to stay flexible and meet each office where they are, so it means a lot to hear you see us as a true partner in your success. We appreciate you sharing this!
Been working with these folks for years, and have enjoyed every second of it. Kacie our rep is great and super communicative always. It's tough to prioritize appointment setting every single day, and they've freed us up to do what we do best while still being able to have meaningful meetings with our customers so we can best serve them.
Reply from Client Focus
2025.11.21
Thanks for sticking with us all these years. We’ve enjoyed every second of it too. Kacie is awesome and we’re glad her communication makes things easier on your end. We know how hard it is to prioritize appointment setting day after day, so we’re happy to give you that space to focus on what you do best while still keeping those meaningful customer conversations going. Thanks again for the shout out!
I appreciate my account manager Christine Keeler. Easy to communicate with and always responds in prompt & timely manner. She keeps our office busy scheduling appointments.
Reply from Client Focus
2025.11.21
Thank you for the kind words! We are glad to hear Christine has been easy to work with and quick to respond. It is great to know she helps keep your office busy with appointments. We appreciate you taking the time to share your experience!
Just wanted to give a 5-star "shout out" to Christine Keeler!! I've been involved on and off with Client Focus for several years. I've never known of anyone who has worked on our account that has had the impact Christine has. There is virtually not a day that goes by that a customer doesn't refer to Christine, or say I talked to Christine, etc. and talk about the positive experience....they refer to her like she is on staff in our office! That is EXACTLY what we are shooting for! Couldn't be happier with her!!! Thanks, Christine!!
Reply from Client Focus
2025.11.13
Thank you for the amazing shout out! We love hearing how much Christine has impacted your office. It is fantastic that your customers talk about her like she is part of your in office team because that is exactly what we aim for, also. She will be so happy to hear this. Thank you for sharing your experience!
I've been working with Client Focus for multiple years, and they do a great job. Venus is my current professional appointment scheduler, and she is the best. We have a monthly review session which is awesome just like her!
Reply from Client Focus
2025.11.13
Thank you for the great review! We are glad to hear Client Focus has been helpful for your office over the years. Venus will be so happy to know you think she is the best. Your monthly review sessions sound like a great rhythm. We appreciate you sharing your experience!
I've had an excellent experience working with Leann! She is always so responsive, knowledgeable and efficient. I highly recommend them to anyone who values great customer service.
Reply from Client Focus
2025.11.13
Thank you for the great review! We are so glad to hear your experience with Leann has been such a good one. She will be happy to know you appreciate her quick responses and helpful support. Thank you for the recommendation!
Have worked with Client Focus for years. They are great at setting appointments with my customers. My Account Manager is Leann, and I greatly appreciate the partnership and professionalism. Thank you!
Reply from Client Focus
2025.11.13
Thank you for the kind review! We’re glad to hear Client Focus has been a strong support for your office over the years. Leann will be so happy to know you appreciate the partnership and the care she brings. Thank you again for taking the time to share this!