Cityphones

Cityphones Reviews

Excellent rating
     
4.8 | 2051 reviews
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Cityphones
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Reviews

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4.8

| 2051 total

1893 pcs
62 pcs
7 pcs
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71 pcs
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•Felix•
•Felix• 2025.12.14
     
Very nice place workers are kind
Wally Wabbis
Wally Wabbis 2025.12.13
     
Wow wow wow. Went in this morning with a problem on my Samsung phone. Big problem with the speaker. Thought I was going to buy a new phone. This guy just took the phone and didn't hesitate. He did a lot of testing and resolved the problem. I am very happy. Thank you. You were fantastic
Amelia Corban-Banks
Amelia Corban-Banks 2025.12.12
     
Friendly and efficient help every time! I’ve been here many times and every time I’m impressed by their quality of service.
justin tan
justin tan 2025.12.11
     
Fixed my fold 7 on warranty, samsung took awhile for all my replacement parts, but they did a great job fixing my phone!
jack beck
jack beck 2025.12.11
     
Staff name is Luke, he is so strange.
S Sue
S Sue 2025.12.11
     
Really friendly staff! !!I just needed a quick help with my SIM card, and they were super nice and happy to assist. Great service and a very pleasant experience. Highly recommend!😊😊😊
A S
A S 2025.12.11
     
Amazing store! Very good prices and Sanad really helped me a lot when my iPhone got stuck in the apple symbol start screen loop!! Best store in Melbourne!
sri I
sri I 2025.12.06
     
Excellent service. Great experience fixing my iPhone screen protector. After cleaning off the dust, the new protector snapped into place smoothly and left the screen clear and protected.”
Reply from Cityphones 2025.12.06
Thank you so much for your kind words! Your satisfaction means a lot to us and we appreciate you choosing us for your iPhone repair needs. If you ever need help again, we’re always here for you!
Orde Acebu
Orde Acebu 2025.12.06
     
The best prices. I would recomd 100%
Reply from Cityphones 2025.12.06
Thank you for trusting City Phones.
Pita Dixon
Pita Dixon 2025.12.05
     
Good service always reliable
Reply from Cityphones 2025.12.06
Thank you for sharing your feedback.
Chelsea Dally
Chelsea Dally 2025.12.03
     
Incredible service! I was having a lot of issues with my Apple Watch and it ended up being unrepairable. The team bought me a completely new watch without any extra charge to what they initially quoted me. I was blown away by their kindness and wonderful customer service and I’m very grateful!
Reply from Cityphones 2025.12.05
Thank you so much for your kind words! We’re happy to hear you had a great experience and that our team could help make things right for you. Enjoy your new Apple Watch, and please don’t hesitate to reach out if you ever need anything again! 🙌
Lindsay Lim
Lindsay Lim 2025.11.29
     
I had an excellent experience with Kirat at CityPhones when I brought my Samsung phone in for a faulty screen repair. From start to finish, Kirat was professional, thorough, and extremely helpful. He carefully assessed my phone, explained the entire repair process, and made sure I understood every step. The best part? He provided outstanding, prompt service when repairing my phone and now my phone now is like NEW again! Thank you very very much for your excellent service, Kirat!!
Aaron Bethell
Aaron Bethell 2025.11.25
     
Always ready to help.
Reply from Cityphones 2025.11.25
Thank you for your wonderful review. We look forward to serving you again.
Annie Sutherland
Annie Sutherland 2025.11.23
     
Excellent professional and friendly service
Reply from Cityphones 2025.11.25
Thank you for taking the time to share your experience. Our team will be happy to hear it!
Tarikul islam
Tarikul islam 2025.11.16
     
Good customer service
Reply from Cityphones 2025.11.17
Thank you so much for sharing your feedback.
Natalie
Natalie 2025.11.15
     
Don’t go here, I paid $200+ to get my phone screen fixed, I left the store and the screen started blacking out again but even worse this time. When I returned to explain my problem shop owner simply said, just restart it every time it blanks but it needs to be connected to a charger to do this. This is not a solution. He seemed uninterested in helping. I left the shop and my phone was broken again within the first 20 minutes. Went to Repair Buddy to fix issue. They found part of the motherboard must’ve been damaged when it was getting fixed. They actually fixed it. Wish I went here first.

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