Chavda International (Pty) Ltd Reviews

Heinz Kuhn 2025.12.16

     

I strongly recommend against buying anything from this Company whatsoever. It advertised goods on its website for a very good price, purchased the item and paid for it, only to receive a call from the Owner that he had made a mistake on the website, and that the items were priced substantially higher. I demanded that he complies with the contract, which he refused, and he immediately thereafter cancelled my order, without refunding me. This is click-bait advertising of the worst kind, and I have lodged a complaint with the Consumer Ombud and the SAPS Commercial Crimes Unit. Very unfortunate that the owner declined to comply with the contract after I was a regular client of his company. Never again!

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Reply from Chavda International (Pty) Ltd 2025.12.17

Our website had a technical glitch

We called each and everyone , everyone understood that you could not buy anything at 20% of the value

I called you and i only got an agressive attitude telling me you a lawyer and threatening me with Saps and the ombudsman , then you called me again and gave me more threats trying to extort the products from us , you very well knew you were paying R2000 for R 11000 worth of products and knew it was an error!

You were refunded in full minutes after our conversation yet you have the audacity to write and defame our company implying we are dishonest !

ernst harmzen 2025.12.08

     

Help full and friendly staff, have all the tools one need at good pricing, will find what they do not have in the store

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Reply from Chavda International (Pty) Ltd 2025.12.17

Thanks for the great review, much appreciated!

Dirko van Schalkwyk 2025.11.28

     

Came across them via online search for something I could not find locally. Used their Whatsapp chat, was responded to and given correct information within the minute. Order placed with assistance within 5 minutes. Received via courier and all in order, cheaper than I could get it here in Western Cape. A++, will do business with again.

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Reply from Chavda International (Pty) Ltd 2025.11.28

Dear Sir

Thanks for supporting Chavda.com

And thanks for the compliments

It inspires our team to keep doing their best!!

Much Appreciated

Mr Chavda

Jabulane Nkambule 2025.11.26

     

The shipping was very quick, paid and shipped the same day, product well wrapped up, you are simply the best👌🏻

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Reply from Chavda International (Pty) Ltd 2025.06.20

Thank you for the 5 star arting and great review Jabulane, much appreciated.

Linda Williamson 2025.11.26

     

I was blown away at the seamless and exceptional service, so simple and so fast, I received my order two days later in a outlying area, Chavda will be my only go to for tools going forward, well done guys.

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Reply from Chavda International (Pty) Ltd 2025.11.27

HI Linda, We really appreciate your feedback and we are so glad you had a great experience with us. Customer satisfaction is key to our business. Please do visit again soon.

Chris Strydom 2025.11.26

     

Very satisfied with my purchase, delivery and communications. Strongly recommended.

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Reply from Chavda International (Pty) Ltd 2021.11.01

Thanks for your support ! hope to see you again soon!

Fakier Salie 2025.11.25

     

Great Quality Tools... but most of all amazing services...

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Reply from Chavda International (Pty) Ltd 2025.11.27

Thank you Fakier , we really appreciate your feedback and we are glad to be of service. Looking forward to seeing you again.

David Zirker 2025.11.25

     

I recently purchased Makita products from Chavda International at their Sandton office. They were very helpful and also had a wide variety of brands to choose from. Their prices are competitive. When I needed a specific part they ordered it promptly from their suppliers and it arrived quickly. It was a pleasure dealing with them. I am grateful for their customer service. Thank you.

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Reply from Chavda International (Pty) Ltd 2025.11.27

Hi David, we are pleased that you had a good experience dealing with us. Your support means a lot to us and we are grateful to have you as a customer. We hope to see you soon. Take care

William H 2025.11.24

     

So disappointed … placed an order for tool parts … a picture of the parts was shown on their site … we ordered same … received only one of the 5 parts ... according to Chavda the photo on the website was for illustration purposes only and cannot be used as order reference … 🤷‍♂️ … well, my bad … now we know … if one is going to buy from Chavda one should thus not trust or go by the picture on the site. What you see is not necessarily what you get. Best get a description in writing before purchase.

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Reply from Chavda International (Pty) Ltd 2025.11.24

Dear Sir,

you bought a spare part with a specific part number, which you admitted you had a quote for , which was part of a whole base set

You knew exactly what you purchased, that after you admitted you did get a competitor quote

Now you are expecting to receive all the parts that our competitor quoted for free?

Do you not think this is extortion?

The description which you purchased and the part number 454022-06 which you purchased is exactly what you received

Despite us trying to talk to you and offer you the balance of the parts without charging courier , you have refused to talk to us and prefer to damage our good name

There should be a google reviews for unreasonable customers too!

Regret , we have tried everything to make you happy but you have refused to even listen to us!

Kutlwano Makhate 2025.11.13

     

I am very happy with the item purchased and with the excellent customer service provided.

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Reply from Chavda International (Pty) Ltd 2025.11.14

Thank you for the 5 star rating and a great review, much appreciated.

Brian Maram 2025.11.13

     

Top Service

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Reply from Chavda International (Pty) Ltd 2025.11.14

Thank you Brain for a great review, much appreciated.

Anathi Maxhegwana 2025.11.12

     

Fast. Efficient. Convenient Service

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Reply from Chavda International (Pty) Ltd 2025.11.12

Hi Anathi, Thank you so much for your review. And as always it was a pleasure to serve you. please visit us again soon. Take care

Janelle Wyngaard 2025.11.10

     

My first experience with this company was stellar! Two very helpful guys carried three small boxes all the way to my car instead of making me carry them downstairs like another company would have done 👍🏼✅ Great price on their chafing fuel tins as well ❤️‍🩹

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Reply from Chavda International (Pty) Ltd 2025.11.11

Hi Janelle, Thank you for giving us a great review and it was a pleasure serving you. Here at Chavda International, customer satisfaction is our number one priority. We hope we will see you again soon. Take care and have a lovely day ahead.

Mlungisi Mabilane 2025.11.08

     

Top quality product, I'm happy

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Reply from Chavda International (Pty) Ltd 2025.11.11

Thank you Mlungisi. We are glad you are satisfied with our products. Please be sure to visit us again soon. Have a great day

Hilton Zandberg 2025.11.08

     

I was excited to find Chavda by chance on the internet while looking for a very specific product. They are now my go to online retailer for the widest range of products with the very best quality and prices. Delivery was fast to.

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Reply from Chavda International (Pty) Ltd 2025.11.11

Thank you Hilton. We are looking forward to dealing with you again in the future. Please be sure to check out our weekly newsletter for upcoming specials. Take care

Roelf Jones 2025.11.07

     

Bought tools from them many times and always great service and quick delivery.

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Reply from Chavda International (Pty) Ltd 2025.11.07

Thanks so much for the review

Much appreciated

mr M chavda

Renaud jr Carr 2025.11.07

     

Chavda is top notch when buying from them. Easy to use,Great communication & speedy deliveries.

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Reply from Chavda International (Pty) Ltd 2025.08.09

Thank you Renaud for the 5 star rating and a great review much appreciated. It is wonderful to hear that you are pleased by our service.

walter runzonza 2025.11.05

     

I bought an item from Chavda international and the service was awesome. Thank you Chavda team

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Reply from Chavda International (Pty) Ltd 2023.08.04

Thanks for the great review , much appreciated

Marius Botha 2025.11.04

     

Awesome communication all along from order to delivery. And a courtesy check in adterwards. And not to mention a great deal on the Makita Batteries!

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Reply from Chavda International (Pty) Ltd 2025.11.04

Thank you Mr Marius, for the 5 star rating and a great review much appreciated.

Jan Joubert 2025.11.04

     

Good service

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Reply from Chavda International (Pty) Ltd 2025.11.04

Thank you for the rating and great review, much appreciated.