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Be is wonderful to work with, I have used him for two loans and they could not have gone more flawless. Always willing to talk and give you all the time you need to answer all your questions. I will only work with him on future loans
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.09.01
Walter thank you for the review. I appreciate your kind words. Thank you very much for your business and kind words. Ben Chai
Absolutely wonderful to work with. They answered all my questions. Were so supportive of me and making sure I was comfortable and understanding each step of the process. They made buying my first home a great experience.
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.08.28
Thank you so much for your kind words Falon! We’re thrilled to hear that you felt supported and comfortable throughout the mortgage process. Helping first-time homebuyers understand each step and making the home loan experience smooth is what we strive for. Congratulations on your new home!
Ben and Tanya are absolutely amazing, to say the least!! They went above and beyond to help us get our forever home. No matter what road blocks came up, how many questions we asked.... They were patient, kind, caring and understanding through the whole home buying process. Thank you guys so much for everything!!
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.08.14
Thank you so much for your kind words! Helping you find your forever home was truly an honor. We know the home buying process can come with challenges, and we’re so glad we could guide you every step of the way with patience, care, and expert mortgage advice. Wishing you years of happiness in your new home!
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Ben is one of the kindest humans you’ll ever meet and truly cares about helping you get your new home. Very knowledgeable and professional, easy to work with.
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.08.10
Thank you for your kind words, Molly. I'm truly grateful to hear that you found me approachable and knowledgeable throughout your home-buying journey. It's meaningful to know that my commitment to helping you was evident. If there's anything else you need in the future, please feel free to reach out.
Ben always gives solid advice! He actually wants what’s best for you. Extremely knowledgeable in everything he does!
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.08.10
Thank you, Ramiro, for your kind words. It’s truly rewarding to know that my advice has been helpful and that my commitment to finding the best solutions for you shines through. Your trust in my expertise means a lot, and I'm always here to support you with any financial questions or needs you might have.
Ben Chai and his team were very knowledgeable and helped me through my home buying process. They communicated through the whole process and made me feel at ease! Would highly recommend!
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.08.10
Thank you for your kind words, Malachi. I'm pleased to know that the communication and support from my team and I helped ease your home buying process. Your recommendation means a lot to me. If you ever have questions or need assistance in the future, don't hesitate to reach out.
Ben Chai has always been a huge help when it comes to anything business/real estate related. He’s very knowledgeable about what’s going on in any market and has been able to answer many questions I’ve had throughout the years. I would definitely refer anyone to him whether it’s general questions or getting deals done!
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.08.10
Thank you for your kind words, Seth. It's been a pleasure assisting you over the years with your business and real estate inquiries. I'm glad to hear that my knowledge and support have made a positive impact. Your willingness to refer others to me is greatly appreciated. Please feel free to reach out anytime you have questions or need assistance with future projects.
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Reliable, Steady, and Easy to Work WithReliable, Steady, and Easy to Work With I’ve had the chance to work closely with Ben Chai, and it’s been nothing but smooth and reliable from day one. He’s the kind of person who’s always on top of things—quick to respond, clear in communication, and steady under pressure. When you’re juggling deadlines and trying to keep clients calm, that kind of consistency makes all the difference. More than that, he’s just a good human. Easy to work with, cares about people, and does what he says he’s going to do. That’s rare. If you’re looking to work with someone who actually makes the process easier (not harder), Ben is your guy.
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.07.19
Ricky, your words mean more than you know. In a world where pressure is constant and timelines are tight, having someone like you in the trenches—steady, sharp, and always looking out for the client—is rare. You’ve not only helped me navigate complex insurance scenarios, you’ve helped me elevate how I serve. That $5,800 to $2,800 insurance swing? That wasn’t just a win—it was a lifeline for a family trying to close on their dream home. And you made that happen. Your review captures the spirit of what we’re building: a network of professionals who lead with integrity, deliver with precision, and never forget the human side of this business. I’m grateful for your trust, your off-the-record wisdom, and the way we vibe when it’s GO time. Here’s to more deals saved, more clients served, and more good humans doing great work—together. —Ben Chai, CMA Producing Branch Manager | Luminate Bank
Ben Chai, Tanya and the team are great. Ben himself is very knowledgeable and straightforward about things will walk you through the processes very well, for the veterans Ben is also a great VA lender as well for real estate investment and also first home buying. Best experience over Veterans United highly recommend Ben and his team!
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.06.22
Thank you so much, Billy, for your thoughtful review! It was a pleasure working with you. We’re thrilled to hear that you had a great experience with our team—especially with VA lending and real estate investment guidance. Helping veterans and first-time homebuyers navigate the process with clarity and confidence is what we’re all about. We truly appreciate your trust and recommendation!
—Ben Chai & Team
—Ben Chai & Team
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Best in the gameBest in the game Ben Chai is great, very knowledgeable and straightforward about things will walk you through the processes very well, for the veterans Ben is also a great VA lender as well for real estate investment and also first home buying. Best experience over Veterans United highly recommend Ben and his team!
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.06.26
Thank you so much, Bill! It was a true pleasure helping you navigate the homebuying process. I’m especially honored by your kind words about my work with VA loans and real estate investment strategies. I’m thrilled to hear that your experience with us stood out—even compared to Veterans United! My team and I are committed to making every step clear, efficient, and tailored to your goals. Wishing you all the best in your new home in Lenexa, KS. #VALoan #veteran #veteranloan #kansasCityVA
Ben Chai is a true professional and an absolute asset to every transaction. His communication is clear, timely, and proactive—something that’s rare and incredibly valuable in this industry. Even when unexpected challenges arise, Ben remains calm, solution-oriented, and fully committed to the client’s best interest. Working with him feels like a true partnership, and I’m always confident knowing he’s on the lending side. If you're looking for a lender who delivers with integrity, precision, and care, Ben is the one to call.
– Shelby Huddleson, Humboldt County Real Estate Professional
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.06.21
Thank you so much, Shelby, for your incredibly kind words and thoughtful feedback. At Chai Advisors, we take immense pride in creating trusted partnerships, and hearing that Ben delivered clarity, responsiveness, and steadfast support throughout your transactions means the world to us. Your recognition of his integrity and commitment reaffirms what we strive for in every client relationship. We’re honored to collaborate with professionals like you, and we look forward to many more successful ventures together!
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Ben and his team were awesome to work with. Very knowledgeable and patient especially with a first time home buyer. Thank you Ben, I’ll recommend you to all my family and friends.
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.06.18
I'm thrilled to hear that you had a positive experience with our team, Lori. It was a pleasure assisting you as a first-time home buyer. Thank you for your kind words and for recommending us to your family and friends.
Ben helped us get our first home and grateful doesn’t even come close to the right words! He’s literally the best, made the process so much easier for us. Highly recommend.
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.06.08
Thank you, Desiree! We're thrilled Ben made your first home-buying experience so smooth. Your kind words mean a lot, and we’re grateful for your recommendation!
Ben and his team helped us get our first home. His expertise, dedication and knowledge brought our dreams to life! No other mortgage advisor or professional could’ve came close. He demolished every roadblock prior to it becoming an issue. Had us prepared and approved weeks before close. Chai Mortgage Advisors makes you feel like you’ve got a family member with 20+ years of mortgage experience advising you every step of the way!
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.06.06
Our Heartfelt Thanks to Eric Byrd!
We are incredibly grateful for your glowing 5-star review, Eric! Reading about your experience fills us with immense pride. Knowing that our expertise, dedication, and knowledge helped bring your dream of homeownership to life is truly the greatest reward.
At Chai Mortgage Advisors, we believe that navigating the mortgage process should feel like having a trusted family member by your side. We're thrilled to hear that our proactive approach to "demolishing every roadblock" and getting you prepared and approved weeks before closing made such a significant difference. Your success is our success, and your kind words affirm our commitment to providing unparalleled service.
Thank you for choosing Chai Mortgage Advisors. We wish you all the best in your new home!
We are incredibly grateful for your glowing 5-star review, Eric! Reading about your experience fills us with immense pride. Knowing that our expertise, dedication, and knowledge helped bring your dream of homeownership to life is truly the greatest reward.
At Chai Mortgage Advisors, we believe that navigating the mortgage process should feel like having a trusted family member by your side. We're thrilled to hear that our proactive approach to "demolishing every roadblock" and getting you prepared and approved weeks before closing made such a significant difference. Your success is our success, and your kind words affirm our commitment to providing unparalleled service.
Thank you for choosing Chai Mortgage Advisors. We wish you all the best in your new home!
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Awesome!Awesome! Ben helped us get our very first home and made this process so much easier! He’s the best! Highly recommend Ben and the whole Chai Mortgage Advising team.
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.06.10
Desiree, I appreciate you so much. Thank you for your trust and support. #MHDC #FTHB #clientsuccess #goldstandard
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Chai Mortgage Advisors All Day, Everyday!!!Chai Mortgage Advisors All Day, Everyday!!! Ben and his team helped us get our first home. His expertise, dedication and knowledge brought our dreams to life! No other mortgage advisor or professional could’ve came close. He demolished every roadblock prior to it becoming an issue. Had us prepared and approved weeks before close. Chai Mortgage Advisors makes you feel like you’ve got a family member with 20+ years of mortgage experience advising you every step of the way! I fully recommend starting with them as your first step to buying a home.
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.06.10
Eric, I appreciate you so much. Thank you for your trust and support. #MHDC #FTHB #clientsuccess #goldstandard
Working with Ben Chai was an absolute dream! From start to finish, they were incredibly knowledgeable, patient, and always available—even outside typical business hours—to answer all of my (many!) questions. They took the time to explain every single detail of the mortgage process in a way that made sense and helped me feel confident every step of the way. You can truly tell they care about their clients and go above and beyond to make what can be a stressful process feel smooth and manageable. I can’t recommend Ben Chai highly enough—hands down the best loan officer I’ve ever worked with! He truly cares about his clients well being. I will recommend him to every veteran I know that needs help with their mortgage.
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.05.09
Thank you, Benjamin Smith, for your heartfelt review of your experience working with Ben Chai, Certified Mortgage Advisor at Chai Advisors, a division of Luminate Bank. We are delighted to hear that your journey from start to finish was an absolute dream!
Ben's extensive knowledge, patience, and unwavering availability, even outside typical business hours, truly set him apart. His dedication to explaining every single detail of the mortgage process in a clear and understandable way helped you feel confident every step of the way. It's wonderful to know that Ben's commitment to his clients' well-being and his ability to make a potentially stressful process feel smooth and manageable made such a positive impact on your home-buying experience.
Your high recommendation of Ben Chai as the best loan officer you've ever worked with is greatly appreciated. We are grateful for your trust and for recommending Ben to every veteran you know who needs help with their mortgage. Your feedback is invaluable to us, and we are thrilled to have been able to assist you in achieving your homeownership dreams.
Ben's extensive knowledge, patience, and unwavering availability, even outside typical business hours, truly set him apart. His dedication to explaining every single detail of the mortgage process in a clear and understandable way helped you feel confident every step of the way. It's wonderful to know that Ben's commitment to his clients' well-being and his ability to make a potentially stressful process feel smooth and manageable made such a positive impact on your home-buying experience.
Your high recommendation of Ben Chai as the best loan officer you've ever worked with is greatly appreciated. We are grateful for your trust and for recommending Ben to every veteran you know who needs help with their mortgage. Your feedback is invaluable to us, and we are thrilled to have been able to assist you in achieving your homeownership dreams.
Verified
Ben Chai is an absolute professionalBen Chai is an absolute professional Working with Ben Chai was an absolute dream! From start to finish, they were incredibly knowledgeable, patient, and always available—even outside typical business hours—to answer all of my (many!) questions. They took the time to explain every single detail of the mortgage process in a way that made sense and helped me feel confident every step of the way. You can truly tell they care about their clients and go above and beyond to make what can be a stressful process feel smooth and manageable. I can’t recommend Ben Chai highly enough—hands down the best loan officer I’ve ever worked with! He truly cares about his clients well being. I will recommend him to every veteran I know that needs help with their mortgage.
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.05.20
Thank you so much for your heartfelt review and for your service to our country. It was truly an honor to assist you with your VA home loan journey in Burke, Virginia. Helping Veterans like you achieve homeownership is one of the most rewarding parts of my role as a Certified Mortgage Advisor™ and Producing Branch Manager. Your kind words about my availability, patience, and dedication mean the world to me. I believe every Veteran deserves a mortgage experience that is clear, empowering, and stress-free. Whether it's navigating VA loan benefits, understanding mortgage rates, or preparing for closing, I’m committed to being there every step of the way—day or night. If any fellow Veterans in Burke, VA or across the country are looking for a trusted VA loan expert who truly cares, I’d be honored to help. Your recommendation is the highest compliment I could receive. With gratitude, Ben Chai Certified Mortgage Advisor™ | VA Loan Specialist Helping Veterans Achieve Homeownership with Confidence
Where do I begin Ben is so so nice very helpful very informative I cannot pick a better person to help me with my loan help me to get my house overall great experience if I can give him 10 Stars I would. Tanya as well really really just overall nice very very helpful she still keeps in contact with me helps me out with my loan with all the information that I need I just feel like I couldn't have picked it better place to get my loan and my house. If I could also talk Ben Onley really nice guy also very helpful he was my realtor and I just got to say that he did his best and really help me out first and foremost he was very patient that is a really good key for being a great realtor he really helped me out a lot too something that you never expect from a realtor but in my case I couldn't ask for better people to help me out again if I can give Ben, Tanya and Ben my realtor 10 Stars I would, thank you all again from the bottom of my heart.
Reply from Benjamin Chai, Certified Mortgage Advisor™
2025.05.02
Dear Angel Rodriguez,
Thank you so much for your heartfelt review! We are thrilled to hear about your positive experience with our team.
Ben Chai, our National Certified Mortgage Advisor, is indeed dedicated to providing exceptional service. Your kind words about his helpfulness and informative nature truly highlight his commitment to assisting clients like you in securing their dream homes. We are delighted that you found his support invaluable throughout your loan process.
We are also grateful for your recognition of Tanya. Her ongoing support and dedication to keeping you informed and assisting with your loan needs are qualities we deeply value. It's wonderful to know that she has made a lasting impression on you.
Additionally, we appreciate your mention of Ben Onley, your realtor. His patience and dedication to helping you find the perfect home are qualities that set him apart. We are glad he could provide the exceptional service you deserve.
Your satisfaction is our top priority, and your feedback motivates us to continue delivering outstanding service. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing us to help you with your home loan. We are honored to have been a part of your journey.
Warm regards,
Ben Chai
National Certified Mortgage Advisor
Thank you so much for your heartfelt review! We are thrilled to hear about your positive experience with our team.
Ben Chai, our National Certified Mortgage Advisor, is indeed dedicated to providing exceptional service. Your kind words about his helpfulness and informative nature truly highlight his commitment to assisting clients like you in securing their dream homes. We are delighted that you found his support invaluable throughout your loan process.
We are also grateful for your recognition of Tanya. Her ongoing support and dedication to keeping you informed and assisting with your loan needs are qualities we deeply value. It's wonderful to know that she has made a lasting impression on you.
Additionally, we appreciate your mention of Ben Onley, your realtor. His patience and dedication to helping you find the perfect home are qualities that set him apart. We are glad he could provide the exceptional service you deserve.
Your satisfaction is our top priority, and your feedback motivates us to continue delivering outstanding service. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing us to help you with your home loan. We are honored to have been a part of your journey.
Warm regards,
Ben Chai
National Certified Mortgage Advisor
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