Certainty Software Reviews

Wes B. 2026.09.26

8

Verified

Efficient Safety Inspections with Minor UI Hiccups I really like the clean, consistent layout of Certainty Software's safety submission forms. It's incredibly simple to navigate, especially on mobile devices or tablets while walking around busy job sites. My main issue with the user interface happens when you accidentally skip a mandatory field on a long checklist. Certainty Software simplifies field data entry, replacing paper clipboards with a clean, easy-to-understand layout.

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Reply from Certainty Software 2026.09.26

Hi Wes, thank you for your great feedback. Also, more than happy to show you how you can easily get to unanswered mandatory questions when that happens.

Edison S. 2026.09.19

9

Verified

Eliminates Paper Waste, Fast Setup I really like how Certainty Software eliminates the need for physical paper in inspections, which significantly cuts down on the waste of stationary materials across our site. I'm frustrated with the occasional technical issue where the app loses force when opening. It can disrupt my workflow and is a bit annoying. Certainty Software eliminates the need for physical paper in inspections and reduces waste from stationary materials, improving our efficiency in daily safety tracking.

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Reply from Certainty Software 2026.09.19

Hi Edison, thank you for your candid and helpful feedback. I would welcome a chat about the losing force issue you mention as I am not quite sure what you mean and there is likely a solution we can explore.

Myron B. 2026.08.31

8

Verified

Streamlined Safety Inspections with User-Friendly Setup I use Certainty Software primarily for executing daily job site walkthroughs, recording safety observations, and logging field compliance checks. My main issue is with the user interface. I use Certainty Software to simplify field data entry with a clean layout that replaces paper forms.

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Lonnie Y. 2026.08.27

8

Verified

Streamlined Audits, Reduces Manual Errors I like the program scheduling tools and the historical audit recovery database, which are easily the best features. My main frustration with Certainty Software is having to manually reenter the same facility details and company baseline data repeatedly when setting up new audits or adding recurring sites. Certainty Software addresses my inefficiency and lack of structure in managing inspections, eliminates my Excel spreadsheet chaos, and ensures my compliance deadlines are met without missing.

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Reply from Certainty Software 2026.08.27

Hi Lonnie, thank you for your feedback, much appreciated! Thanks for your thoughts on the scheduling and audit reporting features and I would love to chat about your facility details point as I would like to hear more on how you would improve that. Please feel free to reach out to me directly at: hewitt.roberts@certaintysoftware.com

Nell C. 2026.08.23

7

Verified

Seamless Compliance Management, Needs Data Export Improvement I find the most valuable aspect of Certainty Software is the seamless integration of inspection checklists and remediation action items within one unified environment. I'm frustrated when trying to export my historical audit data out of Certainty Software into Microsoft Power BI for advanced executive analytics and cross-departmental dashboards. I find Certainty Software solves our issue of disconnected inspection and remediation tracking. It helps me integrate checklists and action items, providing visibility and ensuring timely resolution.

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Reply from Certainty Software 2026.08.23

Hi Nell, thanks for your feedback. Much appreciated! Glad you are able to make good use of the corrective action feature in your project and more than happy to set up a call with one of our Customer Success team members to help you streamline your advanced analytics requirements. We could give you access to your own PowerBI workspace and there is also OData and SQL connection access that could help as well. Please feel free to reach out to me directly at hewitt.roberts@certaintysoftware.com and I will set something up for you.

Eddy C. 2026.08.22

9

Verified

Streamlines Audits with Ease and Precision I really appreciate Certainty Software's template duplicating and form modifying capabilities. These features are the most valuable for our workflow as they help us duplicate mass checklists and quickly tweak conditional questions. My main wish is that the system included integrated resource planning and workforce capacity tools. Certainty Software solves the headache of managing state regulatory variations, speeds up audit prep, ensures compliance, and improves audit outputs with its template duplicating and form modifying capabilities.

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Reply from Certainty Software 2026.08.22

Hi Eddie, thank you for your kind review, much appreciated. glad to hear the checklist duplication feature is helping with your project! On that, I would love to hear more about your resource planning and workforce capacity management needs, we always welcome new feature ideas and would be interested to hear about yours. Please feel free to reach out to me directly at: hewitt.roberts@certaintysoftware.com

Dee O. 2026.08.21

8

Verified

Empowered Field Data Management with Certainty Software I really like the administrative user management controls, as they provide granular control over access privileges, ensuring regional personnel only see the exact forms and data entry fields relevant to their assignment. My single biggest frustration with the user interface occurs when navigating through lengthy dense inspection questionnaires. Jumping between different application tabs because the web interface lacks an automatic background auto save mechanism. Certainty Software lets me safely delegate field data collection with its user management controls, solving access issues.

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Reply from Certainty Software 2026.08.21

Hi Dee, thank you for your review, much appreciated. So glad we are able to provide the administrative controls needed for your project! I hear you about the web auto-save, that is the limitation of any browser / web page unfortunately. The Certainty app has the auto-save feature so if you can use the app rather than web for form completion that would solve the problem.

Chas S. 2026.08.20

10

Verified

Transforms Supply Chain Auditing with Ease I find Certainty Software incredibly useful for my global supply chain consulting practice. It provides a single standardized framework where my team can complete online checklists. None Certainty Software centralizes our audit management, solving the challenge of inconsistent data collection from fragmented supply networks.

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Reply from Certainty Software 2026.08.20

Hi Chas, thank you for your glowing review, much appreciated. I would welcome the chance to connect and share with you our product release roadmap and the features that will add even more value for supply chain auditing.

Irvin M. 2026.08.19

9

Verified

Streamlines Audits with Customizable Templates I find the template duplicating and form modifying capabilities of Certainty Software extremely valuable for our workflow. My main wish is that the system included integrated resource planning and workforce capacity tools. Currently, we can't use Certainty Software for internal staffing analysis, such as calculating required auditor hours. I use Certainty Software to solve the administrative headache of managing regulatory variations across states. Its template duplicating and form modifying capabilities speed up audit prep and ensure compliance, making audits professional and standardized without errors from static forms.

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Reply from Certainty Software 2026.08.19

Hi Irvin, thank you for your thoughtful review, much appreciated. Excited to see we can help avoid the administrative headaches of multi-jurisdictional regulatory compliance management. Also, more than happy to set up a call to discuss both integration - if that could help with your workforce management - and/or the addition of features that might also assist with this.

Lorene F. 2026.08.18

8

Verified

Streamlined EHS Compliance with Some Performance Hiccups I really like Certainty Software's platform because of its overall user-friendliness and the instant reporting feature, which are the most valuable aspects for our operational team. I have noticed system performance issues, and page load times can slow down for me, especially when reporting during analytics incorporation. I use Certainty Software to eliminate the heavy administrative burden of manual spreadsheets and fragmented documentation.

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Reply from Certainty Software 2026.08.18

Hi Lorene, thank you for your review, much appreciated and excited to let you know that our upcoming release addresses a number of performance issues and will significantly improve speed.

Erin S. 2026.08.17

9

Verified

Flexibility & Customization Streamline Our Audit Management I really appreciate Certainty Software's incredible flexibility when it comes to deep customization, allowing me to build entirely separate checklists, custom fields, and tailored routing workflows for different client accounts. My main issue right now is that as we rapidly increased our usage of the platform and scaled it across larger accounts, we're hitting a wall where we need much better, more robust tools for handling the correction of action. I use Certainty Software to eliminate the inefficiency of Excel for data collection, saving me hours on data collation. It offers incredible flexibility for customization to manage diverse audit programs.

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Reply from Certainty Software 2026.08.17

Hi Erin, thank you for your review. Much appreciated. I would welcome the chance to discuss your use case for corrective actions so we can help improve that process with you. Please reach out to me directly at hewitt.roberts@certaintysoftware.com and I would be happy to assist.

Betty W. 2026.08.14

8

Verified

Seamless Integration with SQL, Powerful Compliance Management I utilize Certainty Software as a centralized digital platform for managing and structuring our field safety forms and operational compliance data. We encounter major technical friction if a specific branch tries to use character recognition, OCR, to process and submit legacy paper forms into the digital database. I find Certainty Software provides a reliable digital form platform handling our massive internal data volumes and offers me a standardized way to digitalize processes, enhancing our safety workflows.

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Reply from Certainty Software 2026.08.14

Hi Betty, thank you for your candid review, much appreciated. I would however like to help resolve the OCR friction you mentioned as that should not be the case and should be a simple thing to resolve. Please can you reach out to me directly at hewitt.roberts@certaintysoftware.com so I can have someone assist.

Ashley H. 2026.08.13

7

Verified

Automated Reports Boost Workflow Efficiency I find the automated report generation engine to be the most valuable feature for my team because it removes a lot of friction from our post-audit workflow. I find the built-in analytics feature to be seriously lacking for our advanced reporting needs. Certainty Software saves us a lot of time by automating report generation after audits, eliminating hours of manual work like typing and formatting.

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Reply from Certainty Software 2026.08.13

Hi Ashley, thank you for your review and feedback. Much appreciated. Thank you also for your feedback on advanced reporting and I am excited to share that our AI Analytics feature is coming out in our next release and will add significant functionality for advanced reporting.

Verified User 2026.08.07

10

Verified

Great software for audits and inspections Ease of use for field users and powerful configuration options. There is nothing I dislike about using Certainty. Simplifying EHS, Quality and Supplier audits and inspections saves tie and reduces risk.

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Reply from Certainty Software 2026.08.07

Thank you for your feedback. Always great to hear and glad Certainty helps simplify your audits and inspections.

Dong C. 2026.07.26

8

Verified

Robust Data Management with Minor Usability Hiccup I really like the robust user management administration controls, which are great for my engineering team. The seamless web-based flexibility of the cloud platform is also impressive. Having direct structural support for field self-reporting is a big plus, as it allows us to safely delegate data collection tasks to regional personnel. My single biggest frustration happens when shifting between different application pages or moving through dense question sets because the software completely lacks an automatic background save function. I use Certainty Software for handling field data capture and compliance reporting, allowing safe delegation to regional personnel with customizable project setups.

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Reply from Certainty Software 2026.07.26

Hi Dong, thank you for your review. Really appreciated the thorough feedback and glad we are able to be a part of your project.

Verified User 2026.06.30

10

Verified

Easy to use and easy to understand The overall format of each safety submission When you miss a question you have to scroll all the way back up. Pushing the error button does not take you to missing question.

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Reply from Certainty Software 2026.06.30

None

Verified User 2026.06.30

9

Verified

Sometimes it doesn't save what is entered The schedule of programs and the recovery of completed audits Having to re-enter the same companies all the necessary data

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Reply from Certainty Software 2026.06.30

Easier to use compared to an Excel sheet

Verified User 2026.06.29

7

Verified

Ease of use software The application appears very basic and easy to use. There are too many pages to go through causing too much time to elapse.

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Reply from Certainty Software 2026.06.29

None at this time

Verified User 2026.06.25

10

Verified

Amazing Ease of use, Simple lay out and easy on eyes Needs to be more detailed and so on. overall good tho

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Reply from Certainty Software 2026.06.25

None

Verified User 2026.06.17

10

Verified

Great Help to Coach Team everything it does is well thought to coach. i wish we could comment on every field to add notes.

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Reply from Certainty Software 2026.06.17

helping me keep track of all important points and records of coaching.