Certain Care Ltd Reviews

Evi D 2025.11.14

     

My granny was diagnosed with dementia and we want to avoid care homes, so we have tried live in care. From the first conversation with Scott, the manager, we felt reassured. She settled quickly and is far less anxious now, which gives us real peace of mind. The carers have all been friendly and professional, and the office team keeps us updated with any changes so we always know what is happening. We are very grateful for the support and would happily recommend Certain Care to anyone looking for reliable and compassionate care.

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Cheryl 2025.10.27

     

I’ve had a great experience with Certain Care! The team is super professional and always goes above and beyond to make sure everything is taken care of. Their customer service is amazing — friendly, responsive, and genuinely caring. Highly recommend! 💯🙌

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Bella 2025.10.23

     

Really happy with these guys. The staff are super friendly and accommodating. Great customer care and really kind people 😊

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Carly Brown 2023.02.21

     

Fantastic agency, my mother’s care has been second to none. Her carer is highly knowledgable, professional and has a real passion for keeping my mum motivated to stay as independent as possible. Thanks to the office staff for being so kind and always being there to answer my questions, and for regularly checking up with us.

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George V 2022.06.17

     

Manager was very helpful and accommodating 😊😊 My Nan is very pleased with her care 🙏🙌👏

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