Customer service is not dead!
I had an amazing experience here. As a first time patient, setting up the appointment, getting insurance put in and check in was super easy. And then they were able to get me in right after. All staff were very kind and helpful. Gracie helped me get all prepped and was amazing. She explained everything to me and was able to provide answers and reassurance for all my questions. I was able to use the laughing gas and they even had headphones to let me listen to music which made the process a lot better and anxious free. Because I’d that, getting my root canal was actually somewhat relaxing. Dr. Jenson was super great. After not having the best experience at my last dentist, I felt a lot better going here because of Dr. Jenson and all the staff. Thank you.
Reply from Cascade Endodontics
Kristina, thank you for the 5 star review! We are so glad you has such a good experience in our office, and that we were able to make you feel comfortable during the treatment! I hope you get feeling better soon!
-Gracie
-Gracie
Wonderful experience!!! Great doctor and staff. Great accommodation and I was well taken care of!
Reply from Cascade Endodontics
Victoria, We are so glad that you had a good experience in our office. We hope that you get feeling better soon. I am glad that we were able to get you in so quickly! - Kaylie
Everyone was very helpful and attentive before, during, and after my root canal. I had many questions after procedure and they patiently and throughly answered all of them.
Reply from Cascade Endodontics
Susan, thank you so much for the review. We are glad that you had a good experience in our office. We hope that you can get feeling better soon!!
Dr. Jenson and his staff are friendly and helpful. Dr. Jenson is knowledgeable and professional.
Reply from Cascade Endodontics
Curtis thank you so much for the kind review! We hope you are feeling good! -Rachel
Excellent service. They made a complicated root canal procedure look easy and I was done in under an hour!
Reply from Cascade Endodontics
Talmage, thank you so much for the review. I am glad that we were able to get you in and out so quickly! We hope you get feeling better soon!
- Kaylie
- Kaylie
Such a great team! I came in with an emergency and they were not only empathetic and caring, but they got my in that day to remedy the problem! Dr Jenson is THE BEST!!
Reply from Cascade Endodontics
Erik, I am so glad that we were able to get you in and taken care of so quickly! We hope you are feeling much better!!
- Kaylie
- Kaylie
I just want to take a moment to give a great big shout out to Cascade Endodontics. I have a high functioning autistic son who needed a root canal. He also has a heart condition and needed to premedicate. Even before the procedure, Cascade was exceptionally kind and helpful to make sure we had everything in place - including understanding the financial arrangements. During my son’s procedure, a young woman had fainted in the lobby. They took exceptionally great care of this patient. Shortly after, my son had a panic attack. The patience and care this staff took to help my son was extraordinary! They were so calm. Dr Jensen was right there with his staff and serviced both patients with such a big heart. Anyone walking into this practice would not have even known they had two patients experiencing adverse effects in such a short time. Spectacular practice!
Reply from Cascade Endodontics
Thank you so much for your kind review Cecilia! It was a pleasure having you and your son in our office. We hope he is doing well! Please let us know if there is anything else we can do to help in the future.
-Rachel
-Rachel
My temporary dentist (my usual never answered his emergency text or call) identified an abscessed tooth last Friday. He referred me to Dr Jenson who luckily had a cancellation this past Monday. 3:30 appt. For a root canal. First ever! Arrived early; taken in early. Cydney explained everything succinctly and Dr Jenson was also informative and professional. I followed Cydney’s instructions for ibuprofen and acetaminophen from 3:30 pm Monday to Wednesday night. No ache, no throbbing! No pain meds since then and I’m so grateful. They called to check on me too! I hope I don’t need them again but if I do, I won’t hesitate!
Reply from Cascade Endodontics
2026.02.16
Wendy, Thank you for the review. We are so glad that we were able to work you in so quickly and that you had a painless recovery. Let us know if any questions come up we would be happy to help!
- Kaylie
- Kaylie
Jon has a velvet drill. Highly recommended.
Reply from Cascade Endodontics
David, Thank you for the 5 star review!
- Kaylie
- Kaylie
Dr. Jenson and his staff were knowledgeable, efficient, exceptionally skilled, and fun. I would quite happily come back again for the same procedure. They made me feel comfortable and welcome. The procedure was largely painless. I got a root canal.
Reply from Cascade Endodontics
Matthew, Thank you for the kind review. We are glad that we were able to provide you a good experience in our office. We hope you are feeling much better now!
- Kaylie
- Kaylie