Carpet Now Reviews

Ashley M. 2025.12.11

     

Verified

I closed on a house on Friday and carpet now was out there Saturday. They installed over 2k sq ft of carpet in 2 days. Salesman Tim Gates was low pressure, really knowledgeable, took time to measure and show different padding. Leonel was installer with team. Old carpet without furniture on it was ripped out in 15 minutes. New carpet was meticulously perfected. I would highly recommend!!!

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Reply from Carpet Now 2025.12.11

Thank you so much Ashley! I’ve shared your feedback with Tim and Leonel, and I know it means a lot to them. We truly value your business and are thrilled you chose Carpet Now for your carpet needs. We appreciate the opportunity to work with you!

Dina Tom 2025.11.17

     

Great experience with Edward and his crew. Super responsive and easy to schedule. He made it easy and the carpet looks great. Would recommend him 100% of the time. Thanks!

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Reply from Carpet Now 2025.11.20

Hi Dina,
I really appreciate you sharing this. It’s great to hear Edward made the whole process easy and that you’re loving how the carpet turned out. Thanks for the recommendation — that means a lot to us.

Patricia Goforth at EThreeProperties 2025.11.15

     

Tim an Leonel did a wonderful job. Very responsive. Met me for an estimate the day after I called. Provided a reasonable charge for 6 repairs. Easy to coordinate. The finished carpet looks amazing. Will use them again.

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Reply from Carpet Now 2025.11.17

Hi Patricia,
Really appreciate you sharing this. I’m glad Tim and Leonel were able to meet you so quickly and get the repairs handled smoothly. It’s great to hear you’re happy with how everything turned out. Thanks for trusting us with the work!

Patricia Goforth 2025.11.15

     

Incredible job. Responsive, reasonable price and did a wonderful job w carpet repair needed after some extra curious cats! Had damage at numerous doorways. Will recommend them to more clients. Thank you Tim and Leonel!

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Reply from Carpet Now 2025.11.17

Hi Patricia,
Thank you again for your kind words! I’m glad Tim and Leonel were able to get those repairs taken care of—curious cats definitely keep us all on our toes. We appreciate you recommending us to others.

Megan McKinless 2025.11.14

     

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Reply from Carpet Now 2025.11.17

Hi Megan,
Thank you for the 5 stars! We really appreciate you taking the time to leave a review and are glad everything went well with your project.

Ranger Roberts 2025.11.14

     

James was awesome! very professional and cordial. He came the day of installation to insure all the details were correct. Angel and Octavio were polite .. professional ..and precise on their installation. I will definitely recommend Carpet Now to everyone !

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Reply from Carpet Now 2025.11.17

Hi Ranger,
Thanks so much for sharing this! I’m really glad James made a strong impression and that Angel and Octavio handled the install with such care and precision. We appreciate you recommending us—it means a lot.

Nicole Willson 2025.11.12

     

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Reply from Carpet Now 2025.11.14

Hi Nicole. Thank you for the 5 stars! We really appreciate you taking the time to leave a review and are glad everything went well.

Josh L 2025.11.11

     

Very happy with the whole process, from the first call asking for a quote, to the install team cleaning up when they were done. Thanks to Gina, Nicole and Miguel (and his sidekick Pancho?) for making this as painless and quick as possible. Would highly recommend for anyone looking to have carpet replaced or installed.

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Reply from Carpet Now 2025.11.14

Hi Josh,
I really appreciate you sharing this! We know replacing carpet can feel like a hassle, so I’m glad the team made it easy. Thanks again for the recommendation!

Sandra Schwan 2025.11.10

     

So pleased with the process, the team, the carpet! Thank you Tim, Lionel and team.

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Reply from Carpet Now 2025.11.10

Hi Sandra,
Thanks so much for sharing this! I’m glad Tim, Lionel, and the team made the process easy and that you’re happy with how everything turned out. Really appreciate you choosing us.

Karen Chanon 2025.11.09

     

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Reply from Carpet Now 2025.11.10

Hi Karen,
Thank you for the 5 stars and for the support!

Charles Mukuka 2025.11.07

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There’s Service… and Then There’s SERVICE. From the moment Gina Chapman walked in to do the estimate, I knew I was dealing with someone special. She was not only a top-tier professional but also a deeply compassionate person. By the end of her visit, it felt as though we had known each other for years. She turned what could’ve been a stressful expense into an enjoyable experience — it genuinely felt like a true investment. Her attention to detail and command of her craft were nothing short of impressive. Then came installation day. Miguel and his team arrived 15 minutes early — cheerful, ready, and incredibly professional. No complaints, no drama — just laughter, teamwork, and excellence. They transformed an old house into something truly beautiful. Watching them work was witnessing pride and craftsmanship in action. You will never be disappointed. This company deserves every bit of our support. As someone who’s always admired Disney’s gold-standard customer service, I can honestly say — this team was its match.

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Reply from Carpet Now 2025.11.10

Wow, this review made our entire team’s day. Thank you so much for taking the time to share your experience!

Gina truly has a gift for turning what could feel like a chore into something enjoyable and exciting, and we couldn’t agree more about Miguel and his crew. Their pride in their work shows in every install.

We’re so grateful you trusted Carpet Now with your home and for recognizing the care that goes into every step of our process. Delivering Disney-level service is exactly what we strive for. Thank you for being part of the Carpet Now family!

edward gutierrez 2025.11.06

     

Beat carpet company in texas!!!!

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Reply from Carpet Now 2025.11.10

Love the enthusiasm—thank you! We’ll gladly take this title. Really appreciate the support and energy!

Francisco Bermudez 2025.11.05

     

My wife and I were looking for a reliable carpet company. We got a consultation with Edward he answered all of our questions, and when we booked they did a fantastic job. we love our Carpets!

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Reply from Carpet Now 2025.11.06

Hi Francisco,
Thanks for sharing this! I’m really glad Edward took good care of you and that you and your wife are loving the new carpets. Appreciate you trusting us with your home.

Carlos Iraheta 2025.11.05

     

Thank you so much to the carpet install techs! Best in town!

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Reply from Carpet Now 2025.11.06

Hi Carlos,
That’s great to hear—thank you! I’ll be sure to pass your kind words along to the install crew. They’ll be thrilled to know their work made such a strong impression.

FOG Digital Marketing 2025.11.05

     

Definitely the best carpet company in San Antonio, we love our new carpet!

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Reply from Carpet Now 2025.11.06

Hi there,
We really appreciate the kind words! I’m so glad you love how the new carpet turned out and that the experience stood out. Thanks for the support!

JoVonna Carter 2025.11.04

     

Excellent customer service and installation. I highly recommend!

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Reply from Carpet Now 2025.11.06

I really appreciate that—thank you! I’m so glad you had a great experience with both the team and the installation. Your recommendation means a lot to us.

Sally Mhoon 2025.11.03

     

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Reply from Carpet Now 2025.11.06

Hi Sally,
Thank you for the 5 stars! Really appreciate your support.

Matthew Woolston 2025.11.03

     

Carpet looks absolutely stunning

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Reply from Carpet Now 2025.11.06

Hi Matthew,
That’s great to hear! I’m so glad you’re loving how the new carpet looks—it’s always nice to see a space transformed like that. Thanks for sharing your feedback.

David Kines 2025.10.31

     

Prompt & professional.

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Reply from Carpet Now 2025.11.03

Hi David,
Thanks for the review! I’m glad everything went smoothly and that the team delivered prompt, professional service. Appreciate you taking the time to share it.

Laurie Higgins 2025.10.30

     

Carpet Now was absolutely fantastic from start to finish! From the initial bid to the final install and clean up, the entire process was seamless and professional. Their team arrived on time, communicated clearly, and delivered exceptional workmanship. The attention to detail and quality of the installation exceeded my expectations, and they left the space spotless when they were done. It’s rare to find a company that combines professionalism, efficiency, and craftsmanship so well. I highly recommend Carpet Now to anyone looking for top-quality carpet installation and outstanding service!

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Reply from Carpet Now 2025.10.30

Hi Laurie,
Wow—thank you for such a thoughtful review. I’m so glad the whole process felt smooth and that the team’s work exceeded your expectations. They’ll be thrilled to know how much you appreciated their effort. Thanks again for letting us be part of your project.