Grandeur Time

Grandeur Time Reviews

Excellent rating
     
5.0 | 402 reviews
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Grandeur Time
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5.0

| 402 total

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Wayne Wang
Wayne Wang 2026.06.16
     
Very solid watch shop! Authentication service was top-tier! Very meticulous and explanation was precise and clear. Definitely look forward to deal again. Cheers 🍺
Reply from Grandeur Time 2026.06.16
Dear Wayne,

Thank you for your wonderful review and for placing your trust in Grandeur Time. We truly appreciate your support and are delighted to hear that you had a positive experience with us.

We are especially pleased that our authentication service met your expectations. At Grandeur Time, we take great pride in providing thorough inspections, meticulous attention to detail, and clear explanations so that our customers can have complete confidence and peace of mind when purchasing or owning their timepieces.

Your kind words regarding our professionalism and precise explanations mean a lot to us. We believe transparency and education are just as important as the transaction itself, and we are glad that our efforts helped make your experience both comfortable and enjoyable.

Most importantly, we are thrilled to know that you are happy with your Submariner Hulk. It is truly an iconic and highly sought-after timepiece, and we hope it brings you many years of enjoyment and memorable moments ahead.

Thank you once again for your trust, support, and recommendation. We look forward to serving you again in the future, whether for buying, selling, trading, servicing, or authentication needs. Until then, wear your Hulk in good health and enjoy every moment with it!

Gibson
Grandeur Time
Virgo Ang
Virgo Ang 2026.06.16
     
I happen to walk pass Bencoolen to repair my Cartier! Very professional and transparent! I really like how Gibson treat his customer, he’s very informative and always update me! Then I also Bought my Date-Just Onyx from Grandeur Time! Been looking for this rare piece. Finally found it! I’m very happy and both Andrew and Gibson gave me a good deal! They’re very friendly and professional and honest! I will recommend them to my friends and family! Highly recommended!
Reply from Grandeur Time 2026.06.16
Dear Virgo,

Thank you so much for your amazing review and for taking the time to share your experience with us. We are truly grateful for your trust, support, and kind words.

It all started with your Cartier repair, and we are delighted to hear that you were satisfied with the service provided. At Grandeur Time, we believe that transparency, clear communication, and regular updates are essential in building trust with our customers. We are glad that Gibson’s professionalism and commitment to keeping you informed throughout the repair process made your experience a positive one.

We are equally thrilled that we were able to help you find your dream Rolex Datejust Onyx. As many collectors know, the Onyx dial is a truly special and highly sought-after configuration, making it a rare and remarkable addition to any collection. Knowing that you had been searching for this piece for some time and finally found the right one with us makes this transaction even more meaningful.

Andrew and Gibson are especially thankful for your recognition of their efforts. Providing fair value, honest advice, and a comfortable buying experience is something we take great pride in, and we are delighted that you felt well taken care of throughout your journey with us.

Your recommendation to your friends and family is one of the highest compliments we could receive. We sincerely appreciate your confidence in Grandeur Time and will continue striving to provide the highest level of service, professionalism, and transparency to every customer who walks through our doors.

Thank you once again for your support and trust. We hope you enjoy your beautiful Datejust Onyx for many years to come, and we look forward to assisting you again with any buying, selling, trading, servicing, or collecting needs in the future.

Gibson
Grandeur Time
Wang Jze
Wang Jze 2026.06.16
     
Very helpful. Will come back again
Reply from Grandeur Time 2026.06.16
Dear Wang Zhi,

Thank you very much for your kind review and for taking the time to share your experience with us. We truly appreciate your support and generous words.

We are delighted to hear that Gibson was able to assist you with your Panerai and provide the guidance you needed. At Grandeur Time, we believe that helping fellow watch enthusiasts goes beyond simply buying and selling timepieces. Whether a watch was purchased from us or elsewhere, we are always happy to share our knowledge and expertise whenever possible.

Your recognition of Gibson’s professionalism and willingness to help means a great deal to us. We firmly believe that sincerity, transparency, and genuine customer care are the foundation of long-lasting relationships, and we are glad that this was reflected during your visit.

Thank you once again for your trust and support. It was our pleasure to assist you, and we look forward to welcoming you back in the future. Whether you need advice, servicing, repairs, or assistance with buying, selling, trading, or consigning a timepiece, our team will always be happy to help.

We wish you many years of enjoyment with your Panerai and look forward to seeing you again soon.

Gibson
Grandeur Time
Numa Mataa (Numa)
Numa Mataa (Numa) 2026.06.16
     
Nice offers
Reply from Grandeur Time 2026.06.16
Dear Numa and Numa’s Dad,

Thank you very much for your kind review and for giving us the opportunity to assist with the sale of your Submariner. It was truly a pleasure meeting both you and your dad.

We are delighted to hear that you had a positive experience dealing with Gibson and that you were satisfied with the offer provided for your watch. At Grandeur Time, we always strive to offer fair, competitive, and transparent valuations while ensuring that every transaction is smooth, comfortable, and hassle-free for our customers.

Building trust and long-term relationships is extremely important to us, and we are grateful for the confidence you placed in our team throughout the process. Your support and positive feedback motivate us to continue providing the highest level of professionalism, honesty, and customer service to every collector and watch enthusiast who walks through our doors.

Thank you once again for choosing Grandeur Time. We sincerely appreciate your trust and look forward to serving both you and your family again in the future. Whether it is buying, selling, trading, consigning, or servicing a timepiece, we will always be happy to assist.


Gibson
Grandeur Time
Sheena Ng
Sheena Ng 2026.06.15
     
Thank you, Gibson and Andrew, for your friendly and helpful service. It was greatly appreciated.
Reply from Grandeur Time 2026.06.16
Dear Sheena,

Thank you very much for your kind words and wonderful review. We truly appreciate you taking the time to share your experience with us.

It was our absolute pleasure to assist you, and we are delighted to hear that you found Gibson and Andrew friendly, professional, and helpful throughout your visit. At Grandeur Time, we strive to provide every customer with a welcoming, transparent, and enjoyable experience, and it is always rewarding to know that our efforts have made a positive impression.

Your support and trust mean a great deal to us, and we are grateful for the opportunity to be of service. Reviews such as yours motivate us to continue maintaining the highest standards of customer care and professionalism.

Thank you once again for choosing Grandeur Time. We look forward to welcoming you back in the future and assisting you with any watch-related needs, whether it be buying, selling, trading, servicing, or simply sharing our passion for timepieces.

Gibson
Grandeur Time
Has Mohd
Has Mohd 2026.06.15
     
Excellent experience with Grandeur Time! Special thanks to Gibson for his friendly and professional service. They are capable of repairing a wide range of watches, from vintage pieces to modern models. Great workmanship, fair advice, and outstanding customer service. Highly recommended! ⭐⭐⭐⭐⭐
Reply from Grandeur Time 2026.06.16
Dear Has,

Thank you sincerely for your wonderful review and for taking the time to share your experience with Grandeur Time. We are truly grateful for your trust, support, and kind recommendation.

It is especially rewarding to hear that you were satisfied with both our workmanship and customer service. At Grandeur Time, we take great pride in treating every timepiece with the utmost care and attention, whether it is a cherished vintage watch with decades of history or a modern luxury timepiece requiring specialized expertise.

Gibson is particularly grateful for your recognition of his service. We strongly believe that providing honest advice, transparent communication, and professional guidance is just as important as the repair itself. Our goal is always to ensure that every customer feels confident, informed, and well taken care of throughout the entire process.

Your appreciation of our ability to work on a wide range of watches means a great deal to us. We are passionate about horology and continuously strive to deliver the highest standards of craftsmanship while preserving the integrity and character of every watch entrusted to us.

Thank you once again for your generous support, recommendation, and five-star review. It was a pleasure serving you, and we look forward to assisting you again in the future with any repairs, servicing, buying, selling, trading, or collecting needs.



Gibson
Grandeur Time
Arina Nanu
Arina Nanu 2026.06.14
     
Fantastic experience purchasing my first TAG Heuer quartz watch from Grandeur Time. I received an excellent customer service from Andrew. He answered all my beginner questions patiently and professionally. To add on, the ambiance there was inviting and comfortable. I would use them again and would not hesitate to recommend them.
Reply from Grandeur Time 2026.06.16
Dear Arina,

Thank you so much for your wonderful review and for choosing Grandeur Time for your first TAG Heuer timepiece. We are truly honoured to have been part of this special milestone in your watch-collecting journey.

Andrew will be delighted to hear your kind words. We understand that purchasing your first luxury watch can be both exciting and overwhelming, and we believe that every question deserves a patient and professional answer. We are glad that Andrew was able to make the experience comfortable, informative, and enjoyable for you.

We are also pleased to hear that you enjoyed the ambiance of our boutique. Creating a welcoming and comfortable environment where customers can explore and learn about watches at their own pace is something we place great importance on. We want every visitor to feel relaxed, valued, and confident throughout their experience with us.

Your trust, support, and recommendation mean a great deal to our team. Knowing that you would choose to work with us again and recommend us to others is the highest compliment we could receive.

Thank you once again for your kind words and support. We hope you enjoy your TAG Heuer for many years to come, and we look forward to welcoming you back in the future for your next timepiece or any watch-related needs.

Gibson
Grandeur Time
Eric Tan
Eric Tan 2026.06.14
     
Good repair knowledge with detailed explanation! Give thanks to Gibson! Any watch repair service i will recommend Grandeur time my first choice!
Reply from Grandeur Time 2026.06.16
Dear Eric,

Thank you very much for your wonderful review and for your kind words of encouragement. We truly appreciate your trust and support.

We are delighted to hear that you found Gibson’s repair knowledge and explanations helpful. At Grandeur Time, we believe that every customer deserves not only quality workmanship but also a clear understanding of their watch’s condition and the recommended solutions. Taking the time to provide honest, detailed, and transparent explanations is an important part of the service we strive to deliver.

Your recognition means a great deal to Gibson and the entire team. We are passionate about watch repair and servicing, and we take great pride in helping customers make informed decisions regarding their timepieces, whether they are modern watches or cherished vintage pieces.

We are especially grateful that you would consider Grandeur Time as your first choice for watch repair services and recommend us to others. Recommendations from satisfied customers are the highest compliment we can receive and serve as motivation for us to continue improving and maintaining the highest standards of professionalism and customer care.

Thank you once again for your confidence and support. We look forward to assisting you again in the future with any repairs, servicing, buying, selling, trading, or collecting needs.


Gibson
Grandeur Time
Mark Teo
Mark Teo 2026.06.13
     
Good variety of watches! From vintage to men sports rolex and even ladies! Super friendly staff Gibson and Andrew, they will always take their time show you the watches. Superb service 👍👍👍👍
Reply from Grandeur Time 2026.06.16
Dear Mark,

Thank you so much for your wonderful review and kind words. It was truly a pleasure having you visit us, and we are grateful for your support and trust in Grandeur Time.

We are delighted to hear that you enjoyed exploring our collection. We work hard to curate a diverse selection of timepieces, from charming vintage classics to modern sports Rolex models and elegant ladies’ watches, so it means a lot to know that you appreciated the variety we offer.

Andrew and I are especially thankful for your recognition of our service. We genuinely enjoy spending time with fellow watch enthusiasts, sharing knowledge, discussing different models, and helping customers find the right timepiece without any pressure. We believe that buying a watch should be an enjoyable and memorable experience, and we’re glad that you felt comfortable throughout your visit.

Your support and encouragement mean a great deal to us. Reviews like yours motivate us to continue improving and providing the highest level of service, transparency, and hospitality to everyone who walks through our doors.

Thank you once again, Mark. We truly appreciate your friendship and support, and we look forward to welcoming you back soon for more watch conversations, coffee, and perhaps your next special timepiece.

Gibson
Grandeur Time
Mr Teo
Mr Teo 2026.06.13
     
Whether you're buying, selling, or trading a luxury timepiece, I would highly recommend Grandeur Time to anyone looking for a trustworthy and reliable watch dealer in Singapore. Looking forward to dealing with them again in the future 👍🤝 To many more deals to come bro
Reply from Grandeur Time 2026.06.16
Dear Mr Teo,

Thank you sincerely for your wonderful review and for your continued trust and support. Your kind words truly mean a lot to us.

We are deeply honoured by your recommendation and grateful that you consider Grandeur Time a trustworthy and reliable partner for buying, selling, and trading luxury timepieces. Building long-term relationships based on honesty, transparency, and mutual trust has always been our priority, and it is incredibly rewarding to know that this commitment has been reflected in your experience with us.

Customers like yourself are the reason we continue to push ourselves to provide the highest standards of service, fair valuations, and a smooth, enjoyable experience for every transaction. Your confidence in us is something we never take for granted.

On a personal note, thank you for the friendship and support throughout our journey. It has always been a pleasure dealing with you, and we truly appreciate every opportunity you have given us. We are grateful not only for the business but also for the trust that has been built over time.

Here’s to many more successful deals, great conversations, and exciting timepieces ahead. We look forward to serving you again in the future and continuing this wonderful relationship for many years to come.

Thank you once again, Mr Teo. We greatly appreciate your support and look forward to seeing you again soon.

Gibson
Grandeur Time
Sathish
Sathish 2026.06.13
     
I had an excellent experience with Grandeur Time, and I would especially like to thank Gibson and Andrew for his patience, professionalism, and warm-hearted approach throughout my journey into Rolex watches
Reply from Grandeur Time 2026.06.16
Dear Sathish,

Thank you so much for your kind words and for taking the time to share your experience with us. We truly appreciate your trust and support.

It was an absolute pleasure being part of your journey into the world of Rolex watches. We understand that entering the Rolex hobby can be both exciting and overwhelming, and we are delighted that Gibson and Andrew were able to make the experience enjoyable, comfortable, and informative for you.

Your recognition of our patience, professionalism, and warm-hearted approach means a great deal to us. At Grandeur Time, we believe that every customer deserves personal attention, honest advice, and a welcoming environment where they can learn and explore at their own pace. Building genuine relationships with fellow watch enthusiasts is something we value greatly, and we are grateful to have been able to share this journey with you.

More than just helping you find a watch, we are honoured to have earned your trust and confidence. Seeing customers grow their appreciation and passion for fine timepieces is one of the most rewarding aspects of what we do.

Thank you once again, Sathish, for choosing Grandeur Time. We are grateful for the opportunity to serve you and look forward to accompanying you on many more milestones in your watch-collecting journey. Whether it’s your next Rolex, another special timepiece, or simply a chat about watches, our doors will always be open for you.

Gibson
Grandeur Time
Henry Chua
Henry Chua 2026.06.12
     
Brought my grandfather's old Titoni Cosmo King to Gibson not knowing what condition it was really in. He was upfront about what needed work and what could be left alone, no upselling at all. What I appreciated most was that he took the time to teach me how to reset and handle a mechanical watch properly, things I should have learnt years ago. The watch means a lot to my family and it is running well now. Easy to recommend, this is how a watch shop should be run.
Reply from Grandeur Time 2026.06.16
Dear Henry,

Thank you from the bottom of our hearts for your thoughtful and meaningful review. It truly means a lot to us, especially knowing the sentimental value that your grandfather’s Titoni Cosmo King holds for you and your family.

Watches like these are far more than just timepieces. They carry memories, stories, and connections across generations. We feel genuinely honoured that you entrusted us with something so special, and we are delighted to hear that the watch is now running well and can continue to be enjoyed for years to come.

Your kind words about Gibson’s approach mean a great deal to us. We firmly believe that every customer deserves honest and transparent advice, especially when dealing with treasured family heirlooms. Our goal has never been to recommend unnecessary work, but rather to help preserve the integrity and history of each watch while ensuring it remains reliable and enjoyable to wear.

We are particularly touched that you appreciated the time spent learning about your watch. One of the most rewarding parts of our work is sharing knowledge and helping owners better understand and care for their timepieces. When a watch has been passed down through generations, knowing how to properly handle and maintain it becomes part of preserving its story for the next generation as well.

Your comment that “this is how a watch shop should be run” is one of the greatest compliments we could ever receive. It reflects the values we strive to uphold every day—honesty, transparency, craftsmanship, and genuine care for both our customers and their watches.

Thank you once again, Henry, for your trust, support, and recommendation. It was a privilege to play a small role in preserving a piece of your family’s history. We wish you many years of enjoyment with your grandfather’s Titoni Cosmo King, and we will always be here should you ever need assistance in the future.

Gibson
Grandeur Time
Tasmin Fong
Tasmin Fong 2026.06.07
     
I don’t share reviews often but Grandeur Times made me comfortable in purchasing a watched for my fiance and made this process an enjoyable and memorable one. Gibson was patient and not pushy even tho we took a long time and three visits to make a decision. He also educated us about the watches. Gibson is very well informed and I would come back again.
Reply from Grandeur Time 2026.06.16
Dear Tasmin,

Thank you so much for taking the time to leave such a thoughtful review. Knowing that you do not often write reviews makes your kind words even more meaningful to us, and we are truly grateful for your trust and support.

It was an absolute pleasure being part of such a special occasion and helping you choose a watch for your fiancé. A timepiece purchased to celebrate an important milestone is never just a watch; it becomes a lasting symbol of love, commitment, and cherished memories. We are honoured that Grandeur Time was able to play a small role in that journey.

Your patience throughout the selection process was equally appreciated. There was never any rush, and we genuinely enjoyed every one of your visits. Choosing the right watch is an important decision, and we firmly believe that customers should always feel comfortable taking the time they need to explore, compare, and make a decision with complete confidence. Whether it takes one visit or three, our goal is always to ensure that the experience is enjoyable and memorable.

Gibson is especially touched by your kind words regarding his patience and approach. Sharing knowledge and helping customers understand the watches they are considering is something we are passionate about. We believe that an informed customer is a confident customer, and we are delighted that the guidance and information provided helped make the process more meaningful for you.

What means the most to us is hearing that you felt comfortable and that the entire experience was enjoyable. Beyond watches, we strive to build genuine relationships and create an environment where customers feel welcomed, respected, and cared for.

Thank you once again, Tasmin, for your trust, kindness, and support. We sincerely wish you and your fiancé all the very best in this exciting chapter ahead. We hope the watch will always serve as a beautiful reminder of this special moment in your lives, and we look forward to welcoming you both back in the future.

Gibson
Grandeur Time
Onn Mun Choy
Onn Mun Choy 2026.06.02
     
Very good customer service. Gibson super helpful
Griffin Chan
Griffin Chan 2026.06.01
     
I had an excellent experience with Grandeur Time, and I would especially like to thank Gibson for his patience, professionalism, and warm-hearted approach throughout my journey into vintage watches. As a first-time buyer in the vintage watch space, I had a lot to learn. Gibson was incredibly generous with his knowledge, taking the time to explain the different options available and helping me understand what would best suit my preferences and needs. What stood out most was that he never once pushed for a sale. Instead, he focused on making sure I was comfortable, informed, and confident in my decision. It actually took me three visits before I finally committed to my purchase, and throughout all three visits, Gibson/Andrew treated me with the same level of enthusiasm, patience, and attentiveness. That consistency in service is something I truly appreciated and is increasingly rare to find. I would highly recommend Grandeur Time to anyone looking for a quality timepiece, especially those new to vintage watches. Their service is simply unbeatable, and the customer experience goes far beyond the transaction itself. I look forward to building a long-term relationship with Gibson and the team for many years to come.
Fabbie 88
Fabbie 88 2026.06.01
     
Gibson is very detail in explaining the steps of watch servicing. Price is also transparent to customer. Strongly recommended to engage his service.
Vincent Tan
Vincent Tan 2026.05.31
     
Very nice Boss and knowledgeable. Explain all the details of the Watch. Can deal with a piece of mind
Ivy Sim
Ivy Sim 2026.05.31
     
Did an authentication service with Gibson and is very impressed by his service. Very detailed in showing and documenting the whole process for me. Super professional.
H T
H T 2026.05.30
     
Good Servicing and Polishing Experience.

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