Grandeur Time

Grandeur Time Reviews

Excellent rating
     
5.0 | 346 reviews
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Grandeur Time
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5.0

| 346 total

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Kieth Tan
Kieth Tan 2026.04.27
     
Good price and fast service! Best buy
Reply from Grandeur Time
Dear Keith,

Thank you very much for your kind words and for taking the time to share your experience with us.

We are truly pleased to know that you found value in both our pricing and service. Providing a seamless and efficient experience for our customers is always our top priority, and your feedback is greatly appreciated.

Your support means a lot to us, and we look forward to welcoming you again at Grandeur Time in the near future.

Gibson
Grandeur Time
Tan Weiloon
Tan Weiloon 2026.04.23
     
Purchased a rolex from Andrew. Good discount and great service. Highly recommended to come this shop. 10stars rated.
Reply from Grandeur Time
Thank you, Weiloon, for your kind review and generous support of Grandeur Time.

We are truly delighted to hear that you had a great experience purchasing your Rolex with Andrew. Providing excellent service, competitive pricing, and a smooth buying journey is always our priority, so it means a lot to us that we were able to meet your expectations.

Your recommendation and “10-star” rating are greatly appreciated and serve as wonderful encouragement for our team to continue delivering the highest level of service to all our customers.

Thank you once again for your trust and support. We look forward to welcoming you back to Grandeur Time in the future.

Gibson
Grandeur Time
Gold
Gold 2026.04.23
     
Very Good Services by Mr Andrew .
Reply from Grandeur Time
Dear Gold,

Thank you very much for your kind review and for taking the time to share your experience with us.

We are truly pleased to hear that you had a positive experience with Andrew. He takes great pride in delivering attentive and professional service, and your feedback will certainly mean a lot to him.

We sincerely appreciate your support and look forward to welcoming you again at Grandeur Time in the near future.

Gibson
Grandeur Time
Hisham Hisham
Hisham Hisham 2026.04.22
     
Brought a Deepsea from Andrew and Gibson. Thanks for their good service and professionalism. Great patience and friendliness from this company. highly recommended to buy watches from them.
Reply from Grandeur Time
Dear Hisham,

Thank you very much for your kind words and for taking the time to share your experience. We truly appreciate your support and trust in us.

It was our pleasure assisting you with your Deepsea, and we’re glad to know that our service, professionalism, and patience made your experience a positive one. Your recommendation means a lot to both Andrew and myself, and it motivates us to continue delivering the highest standard of service to all our customers.

We would also like to thank you for sharing the picture, it’s always wonderful to see our timepieces with their owners.

Should you need any further assistance in the future, please feel free to reach out. We look forward to serving you again.

Gibson
Grandeur Time
Coco
Coco 2026.04.19
     
went to the place to walk around couldn’t find anyone to help me with my watch and walked in here found Gibson he was super kind and approachable and help me fix my watch. I’m very thankful and I do recommend everyone to come visit him and the store
Reply from Grandeur Time
Dear Coco,

Thank you very much for taking the time to share your experience with us.

We are truly grateful for your kind words and are delighted to know that you felt welcomed and well taken care of during your visit. At Grandeur Time we take great pride in our work and always ensures that every watch is handled with the utmost care and attention to detail, so it means a lot to know this was reflected in your experience.

Your recommendation is deeply appreciated, and we are thankful for your trust and support. We look forward to welcoming you back to Grandeur Time again in the near future.

Gibson
Grandeur Time
Xiaolei chong
Xiaolei chong 2026.04.19
     
Gibson 和 Andrew 提供专业的咨询…手工也很好
Reply from Grandeur Time
Dear Xiao Lei,

Thank you very much for your kind words and for taking the time to share your experience with us.

We are truly pleased to know that you found our advice professional and our craftsmanship up to your expectations. Gibson and Andrew take great pride in their work, always striving to provide sincere guidance and the highest level of care and attention to detail.

Your support means a lot to us, and we look forward to welcoming you again at Grandeur Time in the near future.

Gibson
Grandeur Time




亲爱的小类,

非常感谢您抽出宝贵时间与我们分享您的体验。

得知您对我们的专业建议以及工艺感到满意,我们深感荣幸。Gibson 和 Andrew 一直以专业态度对待每一位顾客,并致力于在每一个细节上做到尽善尽美。

感谢您的支持与信任,期待不久的将来再次欢迎您光临 Grandeur Time。

吉普森
Grandeur Time
Hari Prasandth
Hari Prasandth 2026.04.15
     
Gibson and Andrew delivered outstanding service from start to finish. They understood my requirements, gave honest recommendations, and never pressured me into a purchase. Their product knowledge and customer-first attitude truly stand out. I’ll definitely be back again!
Reply from Grandeur Time
Dear Hari,

Thank you very much for your thoughtful and generous feedback. Andrew and I truly appreciate you taking the time to share your experience, and we are very grateful for your trust in choosing Grandeur Time.

We are delighted to hear that you felt well taken care of from start to finish. Understanding each customer’s requirements and providing honest, transparent recommendations are principles we strongly believe in. It is very important to us that every customer feels comfortable, well-informed, and never pressured when making a decision, so your kind words affirm that we are delivering the experience we strive for.

Your recognition of our product knowledge and customer-first approach means a great deal to us. We are passionate about what we do, and we always aim to share our knowledge in a way that helps our customers make confident and informed choices. Building trust and long-term relationships is at the heart of our service, and feedback like yours is truly encouraging.

It was an absolute pleasure assisting you, and we are very glad that your experience with us was a positive one. Your support and willingness to return mean a lot to us, and we sincerely look forward to welcoming you back to Grandeur Time again in the near future.

Once again, thank you for your trust, support, and kind recommendation. Should you require any assistance, advice, or servicing for your timepieces, please do not hesitate to reach out, Andrew and I will always be more than happy to assist you.

Wishing you good health and all the very best.

Gibson Lim
Grandeur Time
Suling Chua
Suling Chua 2026.04.12
     
Great service! Even though my Rolex watch was purchased from another shop, the staff helped adjust the bracelet free of charge. Friendly, professional, and very helpful—really appreciate it. Highly recommended!
Reply from Grandeur Time
Dear Suling,

Thank you very much for taking the time to share your kind feedback. I truly appreciate your thoughtful words, and I am very glad to hear that you were happy with the service provided.

At Grandeur Time, we believe that every customer deserves attentive and genuine service, regardless of where the watch was originally purchased. It was my pleasure to assist you with the bracelet adjustment for your Rolex, and I am happy to know that you found the experience friendly, professional, and helpful. Ensuring that your watch fits comfortably and perfectly is something we take seriously, as it greatly enhances both the wearing experience and overall enjoyment of the timepiece.

I am also glad that you felt comfortable knowing that you can always return for further adjustments if needed. Providing continued support and after-service care is an important part of what we do, as we aim to build lasting relationships with our customers based on trust, reliability, and consistency.

Your kind recommendation truly means a lot to us, and it serves as great encouragement for us to continue delivering high standards of service to every customer who visits Grandeur Time.

Once again, thank you for your trust and support. It was a pleasure assisting you, and I look forward to welcoming you back in the future. Should you need any further assistance, advice, or servicing for your watches, please do not hesitate to reach out, I will always be more than happy to help.

Wishing you many comfortable and enjoyable moments with your Rolex, and all the very best.


Gibson Lim
Grandeur Time
Sulaiman Slamat
Sulaiman Slamat 2026.04.10
     
Very professional and great service!
Reply from Grandeur Time
Dear Sulaiman,

Thank you very much for your kind words and for taking the time to share your experience. I truly appreciate your trust and support.

I’m delighted to hear that you were able to purchase your dream watch, the Submariner Hulk, with peace of mind. It was a pleasure assisting you throughout the process, and I’m glad that the detailed explanations and overall service provided gave you confidence and assurance in your purchase.

Ensuring that every customer feels comfortable, well-informed, and secure is always my priority, especially when it comes to such a special and meaningful timepiece.

Thank you once again for your kind support and recommendation. It was an honour to be part of this milestone, and I look forward to serving you again in the future.

Gibson
Grandeur Time
Nurrusdi Sulaiman
Nurrusdi Sulaiman 2026.04.10
     
Great service, very professional and friendly!
Reply from Grandeur Time
Dear Nurrusdi,

Thank you very much for your kind words and support. I truly appreciate your trust in my authentication service.

I’m glad to hear that you were satisfied with the professionalism, detailed checks, and clear documentation provided. It’s always my priority to ensure every customer has full confidence and peace of mind.

Thank you once again, and I look forward to assisting you again in the future.

Gibson
Grandeur Time
Foo Hong Liak
Foo Hong Liak 2026.04.09
     
Very happy!
Reply from Grandeur Time
Dear Mr Foo,

Thank you very much for your kind words and for taking the time to share your experience. I truly appreciate your trust and support.

I’m glad to hear that you are happy with the servicing of your watch and the overall experience provided. Ensuring that every timepiece is handled with care and professionalism is always my priority.

I’m also pleased that the extended warranty gives you additional peace of mind. It is important to me that every customer feels confident and well taken care of even after the service is completed.

Thank you once again for your support. It was a pleasure assisting you, and I look forward to serving you again in the future.

Gibson
Grandeur Time
An Ha Nguyen
An Ha Nguyen 2026.04.08
     
Reply from Grandeur Time
Dear Ah Ha,

Thank you very much for your kind words and support. I’m glad I could assist you with your Longines and provide an honest recommendation based on the situation.

Happy to hear you’re satisfied with the service. It was a pleasure assisting you, and I look forward to serving you again.

Gibson
Grandeur Time
Ming wei Jeow
Ming wei Jeow 2026.04.07
     
Gibson was very knowledgable and transaction was smooth and efficient . No hassale in dealing . Explanation was given for every enquiries asked .
Reply from Grandeur Time
Dear Aston,

Thank you very much for your kind words and for taking the time to share your experience. I truly appreciate your support and trust.

I’m glad to hear that you found the transaction smooth and efficient, and that the overall process was hassle-free for you. Providing a seamless and comfortable experience is always something I strive for, so it is very rewarding to know that it made a positive difference.

I also appreciate your recognition of the explanations provided. It is important to me that every enquiry is addressed clearly and thoroughly, so that you can make well-informed decisions with confidence.

Thank you once again for your trust and kind recommendation. It was a pleasure assisting you, and I look forward to serving you again in the future.

Gibson
Grandeur Time
Mohammad Azman
Mohammad Azman 2026.04.06
     
Andrew has been very genuine & helpful business man. He has provided excellent service and generous too.i will come again to Grandeur Time moving forward. Appreciate it ... thank you!
Reply from Grandeur Time
Dear Azam,

Thank you very much for taking the time to share your kind and thoughtful feedback. We truly appreciate your support and trust in us.

I’m very glad to hear that you had such a positive experience with Andrew. Your recognition of his genuine approach, helpfulness, and generosity means a great deal to us. At Grandeur Time, we strongly believe in building relationships based on trust, transparency, and sincerity, so it is truly rewarding to know that this was reflected in your experience.

Providing excellent service is always our priority, and we strive to ensure that every customer feels comfortable, well taken care of, and confident in their decisions. Your kind words reaffirm our commitment to maintaining these standards and continuously improving in what we do.

We are especially grateful for your intention to return to Grandeur Time in the future. Your continued support means a lot to both Andrew and myself, and we look forward to welcoming you again for any of your future watch needs, whether it be purchasing, servicing, or simply sharing knowledge and passion for timepieces.

Once again, thank you for your appreciation and encouragement. It was truly a pleasure serving you, and we look forward to assisting you again soon.

Gibson
Grandeur Time
Salma al-Haq
Salma al-Haq 2026.04.06
     
Gibson gave me big smiles as he had provided excellent customer service and very generous! Someone we can trust & always makes his customers’ happy at the end of the day. Thank you Gibson … my husband mr Azman and me appreciate it😄
Reply from Grandeur Time
Dear Salma,

Thank you very much for your kind and heartfelt words. I truly appreciate you taking the time to share your experience, and I am very grateful for the trust and support from both you and Mr Azman.

I’m delighted to hear that you were happy with the overall experience and service provided. Creating a positive, comfortable, and trustworthy environment for every customer is something I always strive for, so your feedback means a great deal to me.

I’m especially glad that I could be part of your birthday celebration in a small way. It was truly my pleasure to extend a special arrangement for the occasion, and I’m happy to know that it added to your experience. Moments like these are meaningful, and I’m grateful to have had the opportunity to serve you during such a special time.

Your kind mention of generosity and trust is deeply appreciated. I always aim to ensure that every customer leaves satisfied and confident, whether it is through service, advice, or value provided. Knowing that both you and Mr Azman felt this way is truly rewarding.

Thank you once again for your kind support and encouragement. It was an absolute pleasure assisting both of you, and I look forward to serving you again in the future.

Gibson
Grandeur Time
Maxidino
Maxidino 2026.04.05
     
Gibson is very helpful person, he will put in his all effort to help me with the watch( that I wan to sell). This service is very good. I will recommend to my friend, when they need watch. Thank you Gibson for the help, when I need it emergency. 👍
Reply from Grandeur Time
Dear Max,

Thank you very much for taking the time to share your experience and for your kind and sincere words. I truly appreciate your trust and support, especially during such an important and challenging time.

I’m very glad that I was able to assist you with your watch and provide the support you needed. I understand that situations like business emergencies can be stressful, and my priority is always to do my best to offer a fair, transparent, and helpful solution while ensuring you feel comfortable and well taken care of throughout the process.

Your recognition of the effort and service provided means a great deal to me. I always strive to go the extra mile for every customer, and it is truly rewarding to know that it made a positive difference for you when it mattered most.

I’m also very grateful for your willingness to recommend me to your friends. Your trust and confidence are something I deeply value, and I will continue to uphold the same level of dedication and professionalism for you and anyone you refer.

Thank you once again for your kind support and for allowing me the opportunity to assist you. I sincerely wish you all the best for your business, and I hope everything continues to improve positively from here.

Please do not hesitate to reach out if you need any further assistance in the future. I look forward to serving you again under better circumstances.

Gibson
Grandeur Time
Abdul Hakim
Abdul Hakim 2026.04.04
     
Excellent service and knowledge gain and shared . Recommended place for authentication and services if you are looking for . 👍
Reply from Grandeur Time
Dear Hakim,

Thank you sincerely for your kind and encouraging words. We truly appreciate you taking the time to share your experience with us.

It means a lot to know that you found our service both excellent and informative. We always strive not only to provide reliable authentication and professional watch services, but also to share our knowledge transparently so our customers can feel confident and assured in every step of the process.

Your recommendation is greatly valued, and it motivates us to continue delivering the highest standards in both service and expertise. Should you require any further assistance in the future, whether it’s authentication, servicing, or simply advice, please don’t hesitate to reach out. It will always be our pleasure to assist you.

Thank you once again for your trust and support. We look forward to welcoming you back soon.


Gibson
Grandeur Time
Alaine Mar Alcantara
Alaine Mar Alcantara 2026.04.03
     
very nice service quality work my watch now look like brandnew again
Reply from Grandeur Time
Dear Mar,

Thank you very much for your kind words and for taking the time to share your experience. I truly appreciate your support and trust.

I’m delighted to hear that you are happy with the restoration and polishing of your Omega, and that your watch now looks like brand new again. We always strive to deliver quality workmanship while preserving the integrity of each timepiece, so your satisfaction means a great deal to us.

It was a pleasure assisting you, and your appreciation motivates us to continue providing the highest standards in both service and craftsmanship.

Should you need any further assistance in the future, please feel free to reach out. I look forward to serving you again.

Thank you so much for the kind gesture of buying lunch for Andrew and me. We are truly touched and very grateful for your generosity. It really means a lot to us, and we sincerely appreciate your thoughtfulness. 🙏

Gibson
Grandeur Time
Dennis Ng
Dennis Ng 2026.04.02
     
Went for resizing of my watch met Gibson awesome personality and professional handling of my watch we shared some knowledge and I’m going to book my appointment with him for my watch shield awesome guy!
Reply from Grandeur Time
Dear Dennis,

Thank you very much for your kind words and for taking the time to share your experience. I truly appreciate your support and trust.

It was a pleasure assisting you with the resizing of your new Rolex GMT. I’m glad to hear that you were satisfied with the service and that the sharing of knowledge added to your experience. Providing careful handling and clear guidance is always something I strive to deliver.

I’m also grateful for your confidence in booking your upcoming appointment for the watch shield. I look forward to assisting you further and ensuring your timepiece remains well protected.

Thank you once again for your recommendation, it means a lot to me. Should you need any assistance in the meantime, please feel free to reach out anytime.

Gibson
Grandeur Time
Jackie Tay
Jackie Tay 2026.03.30
     
Reply from Grandeur Time
Dear Jackie,

Thank you for your kind words and for trusting me with your Rado watch. I’m glad to hear you are satisfied with the repair.

It was a pleasure assisting you, and I truly appreciate your support. I look forward to serving you again in the future.

Gibson
Grandeur Time

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