Carolina Foot and Ankle Reviews

Ana Rodríguez Otero 2026.08.14

     

Dr. Zalauf's office billed both me and my insurance for a service that was not actually completed. The procedure code literally described “destruction (freeze, burn, or laser removal),” yet no such treatment was performed during my visit. Instead, I was given a $60 cream and asked to return for the actual treatment. When I called to address my concerns, I received explanations for the billing, but the reality remains that I would have to pay again for another consultation and the treatment I originally believed I had already been charged for. This was a frustrating and disappointing experience, and I will be seeking another provider who can complete the treatment properly.

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Reply from Carolina Foot and Ankle 2026.08.18

We take all feedback seriously and are committed to providing compassionate, high-quality care. We also respect the privacy of everyone we serve and therefore cannot discuss individual circumstances, treatment, billing, or insurance matters in a public forum. We welcome the opportunity to discuss any concerns directly with our office and encourage you to contact us so our team can assist.

Terri Walker 2026.08.07

     

I highly recommend Dr. Slovak and his team! I was referred to this facility by insurance company and I’m so glad this facility was the chosen one! From the time I scheduled my appointment, I knew I was going to be treated exceptionally well! Every single person working there is a direct example of what customer service should look like! They are very thorough, explains things in the most basic ways, very empathetic, great listeners and the list goes on and on! I would refer this facility to anyone needing assistance with their feet! Thanks for welcoming me and taking care of my needs!

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Reply from Carolina Foot and Ankle 2026.08.10

Thank you so much for your wonderful review!

Cheryl Whalen 2026.08.07

     

Great care at Dr. Mark Quist’s office. He is an experienced, kind doctor that gives great care. I would like to add his office staff is pleasant. You don’t have to sit in the waiting area long; they schedule efficiently. I would recommend Dr. Quist at Carolina Foot & Ankle.

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Reply from Carolina Foot and Ankle 2026.08.07

Thank you so much for your wonderful review!

Greg Knudson 2026.08.05

     

Dr. Quist quickly determines the problems associated with your foot pain and provides quick and lasting solutions. I would highly recommend Dr. Quist for your foot and ankle problems. Greg Knudson

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Reply from Carolina Foot and Ankle 2026.08.07

Thank you for the 5-star review!

Janell 2026.08.04

     

Great experience here. Dr Slovak was thorough and took the time to explain the issue and recommendations. He made sure I understood the treatment. The staff were helpful and kind. I highly recommend this practice. JW

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Reply from Carolina Foot and Ankle 2026.08.13

Thank you so much for taking the time to leave us such a positive review!

Alyssa Sheridan 2026.08.03

     

I saw Dr Slovak. He was really nice, when I could get a hold of him. I went in for some foot pain (Mon, May 11th) and was VERY surprised to learn my foot was broken in two places. They told me to wear a boot for 4-6 weeks (unfortunately it was right foot so I had to take it on/off every time I drove) and to get an MRI to see the extent of damage. They didn't give any specific time frames, but made it seem like it would be a really quick process (I've never had an MRI before this). Boy was I wrong 😂 I had my initial conversation with the Dr, and the follow up with the MRI results 3 weeks later, where he mentioned that if the pain doesn't go away surgery might need to be the next conversation. I definitely did not want that. So I did what I could, but I didn't feel like I was given much guidance as to care other than just epsom salt soaks and a topical gel because the pill passes through breastmilk and I am nursing. During the second conversation (3 weeks in boot, June 2), he advised I take the next 10 days to spend small amounts of time without the boot to see how it's doing and report back. It took until Monday June 22nd to get a hold of the Dr assistant, who said they would call me right back and never did. Then I woke with the Dr assistant on Thursday (June 25th, week 7 in boot) and explained I was trying to report back to the Dr to see next steps and I was nervous because I was still experiencing some pain. She then proceeded to tell me "there is no surgical intervention for a fracture" and when I tried to explain I only brought it up because the Dr had, she said she didn't know what to tell me because there were no notes in my chart about it. She then told me to give it another week and she would send over another prescription (there must not have been notes about me not being able to take the pills due to breastfeeding because both the topical gel and pills were prescribed). No follow up x rays were ever brought up. I chose to go to another office to finish my treatment as I felt like they didn't really seem to be interested in helping me.

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Reply from Carolina Foot and Ankle 2026.08.04

Thank you for your feedback. We take your comments seriously and will evaluate opportunities to improve.

Pete Medrano 2026.08.01

     

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Reply from Carolina Foot and Ankle 2026.08.04

Thank you so much for your wonderful review!

Karen Peterson 2026.07.30

     

Friendly staff, great Doc! Fast service. Explains everything in detail. Highly recommend

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Reply from Carolina Foot and Ankle 2026.08.04

Thank you so much for your wonderful review!

Penny Atkins 2026.07.28

     

Everyone at this office is GREAT!!!! They are all professional, customer focused and respectful. They are always willing to work with their patients.

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Reply from Carolina Foot and Ankle 2021.02.15

Thank you for taking the time to rate us!

SHARON 2026.07.27

     

Very positive experience. Explained my situation, discussed treatment thoroughly. Thank you!!

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Reply from Carolina Foot and Ankle 2026.07.28

Thank you so much for your wonderful review!

Jenny Cline 2026.07.21

     

Great experience at this office! Dr. Zulauf and staff were very courteous, accommodating, and efficient!

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Reply from Carolina Foot and Ankle 2026.07.28

Thank you for the 5-star review!

Paul Baalerud 2026.07.16

     

Dr Slovak was great and gave me several alternatives to try before the last option of surgery. It was a very good experience.

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Reply from Carolina Foot and Ankle 2026.07.28

Thank you for the 5-star review!

Gloria Stillwell 2026.07.15

     

This is my second time seeing Dr Quist. I am very pleased with the results. He and his staff are so kind and professional. Scheduling was easy and wait time was good. Thank You, Dr Quist and staff.

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Reply from Carolina Foot and Ankle 2026.07.16

Thank you for sharing those kind words!

Shontelle Moore 2026.07.14

     

Easy to make appointment for new patient and really felt cared for. They listed to me and Dr. Emily Zulauf was outstanding

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Reply from Carolina Foot and Ankle 2026.07.16

Thank you for the 5-star review!

karen ramos 2026.07.13

     

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Reply from Carolina Foot and Ankle 2026.07.16

Thank you for the 5-star review!

Gail 2026.07.11

     

I was pleased either my first appointment at this office. I drove further to this office co as I wasn’t pleased with office reception in Gastonia Patty was very pleasant and welcoming. Dr Quist listened and answered all my questions I’m now waiting for my orthodics to get refurbished Thank you

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Reply from Carolina Foot and Ankle 2026.07.16

Thank you so much for taking the time to leave us such a positive review!

Jan Shevik 2026.06.30

     

As always a fun - yes, fun! - friendly and helpful always caring visit. I love the staff at Dr Slovak's and Dr Slovak himself is easy going and knowledgeable. A doctor's appointment I truly enjoy!! Ten toes up!!

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Reply from Carolina Foot and Ankle 2026.07.08

Thank you so much for your wonderful review!

Joyce Vieira 2026.06.26

     

Dr Slovak is terrific. He makes you feel so comfortable. His office staff is also great. Never had a problem ever.

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Reply from Carolina Foot and Ankle 2026.06.30

Thank you so much for taking the time to leave us such a positive review!

Karen Rhea 2026.06.23

     

I would highly recommend Dr. Slovak. My first visit with him and had a great experience all around. His staff is so friendly and very helpful. They answered all my questions. Dr. Slovak is open and honest with condition and tells it like it is in a very professional manner. This is the first office I have been in and I needed a boot and I have not met my deductible and the staff was so kind in giving me other options. If you need a foot specialist in your network, please consider Dr. Slovak. He’s very easy to talk to and listens to all your concerns.

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Reply from Carolina Foot and Ankle 2026.06.25

Thank you for the 5-star review!

Kristin Price 2026.06.19

     

Dr. Slovak is the absolute best! I have been seeing him for all of my foot and ankle needs for over a decade now. He is absolutely spectacular! I used to drive from Atlanta to see him whenever I had issues - that is how much I value and trust Dr. Slovak! Also, huge shout out to the his team of ladies! They are all absolutely wonderful and so fun to work and chat with when I visit!

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Reply from Carolina Foot and Ankle 2026.06.25

Thank you for the 5-star review!