Capital Jetset Reviews

Tara Dark 2026.03.31

     

Patio Elba staff and room were exceptional. They held our luggage the first day we arrived and even delivered it to our room (upstairs!) before we got back. The front desk person at check in was exceptional. She even sent us recommendations to eat at near the hotel. The room was very pretty, spacious and clean. The only thing that caused a slight issue was the bathroom lighting wasn't good enough to get ready in, so I had to put on makeup in the bedroom, which wasn't that big of a deal. And the area was a little intimidating. It proved to be safe even for walking but made me a little nervous getting up to the main street. All in all though, I give it 4.5 out of 5. We would stay there again if we visit San Juan a second time.

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Sheila 2026.03.30

     

Verified

Very nice place, clean and peaceful.

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Reply from Capital Jetset 2026.03.30

Thank you Sheila for your kind review. We’re glad you enjoyed the cleanliness and peaceful atmosphere of the property. It was a pleasure hosting you, and we hope to welcome you again in the future.

Crystal, Danville 2026.03.26

10

Verified

Perfect secluded little spot right in the heart of everywhere you want to be. Lovely breakfast options within a 2 minute walk. The staff is always smiling and welcoming. There is no smoking area on the property so smokers will have to walk out and stand on the street to smoke with your morning coffee, minor inconvenience and does not change the comfort and enjoyment of your stay. For those looking for a picturesque backdrop for your media endeavors this place will surely please you. Overall a wonderful place to stay. ☺Cleanliness

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Reply from Capital Jetset 2026.03.30

Thank you Crystal for your kind review. We’re delighted to hear you enjoyed the location, nearby breakfast options, and the welcoming service from our team. We truly appreciate your feedback and are glad the property provided a comfortable and enjoyable stay. We look forward to hosting you again in the future.

Luz Ruiz 2026.03.25

     

Todo con relación al hotel fue excelente, pero en mi opinión deben tener un personal en la hospedería ya que como a la 1:00 am uno de los huéspedes prendieron un radio con su volumen extremadamente alto y hablando alto (compitiendo con la música) y no poder distinguir en qué habitación era no pudimos llamar a su número de servicio. Es una lástima que pasen estas cosas porque en otras ocaciones nos hemos hospedado en sus facilidades y no hemos tenido ninguna queja. De todas formas nos volveremos a hospedar en sus facilidades.

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Reply from Capital Jetset

Gracias, Luz, por tus comentarios y por volver a hospedarte con nosotros. Lamentamos mucho que hayas tenido esa experiencia debido al ruido de otros huéspedes. Siempre estamos disponibles para asistirles, incluso durante la noche, por lo que en una próxima ocasión te invitamos a llamarnos de inmediato para poder identificar el origen del ruido y solucionarlo lo antes posible. Agradecemos mucho tu comprensión y nos alegra saber que volverías a hospedarte con nosotros.

Sara 2026.03.24

     

Verified

This is a great place to stay the view from the living room was amazing. I had a couple of questions and they responded promptly. Only thing I would suggest is a second fob for the entrance. We were with other guest and sometimes were not together and had to wait for them to come back.

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Reply from Capital Jetset 2026.03.24

Thank you Sara for your kind review! We’re delighted to hear that you enjoyed the amazing view from the living room and that our team was able to assist you promptly during your stay. We also appreciate your suggestion regarding an additional entrance fob and will certainly take it into consideration to help improve the experience for future guests. We hope to welcome you back again soon.

Theresia 2026.03.23

     

Verified

We had an absolutely lovely time at capital jetset. The location was perfect - super close to the beach as well as plenty of bars and restaurants. The outdoor spaces were great and really good for a big group.

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Reply from Capital Jetset 2026.03.23

Thank you for the lovely review, Theresia! We're so glad the location and outdoor areas worked well for your group. We would love to host you again in the future.

Genesis 2026.03.23

     

Verified

We had an amazing time in puerto rico. This house exceeded our expectations! The home was beautiful from the inside out, had amazing decor and was extremely clean. Theres the perfect of bedrooms/bathrooms for every guest to have their own privacy! I love how we were able to gather in the common areas. The kitchen was stunning and all the bathrooms worked well. The hosts were extremely attentive and responsive! I would 100% come back. I highly recommend.

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Reply from Capital Jetset 2026.03.23

Thank you Genesis for your wonderful review! We’re delighted to hear that the home exceeded your expectations and that you enjoyed the décor, cleanliness, and spacious layout. It’s great to know the common areas and kitchen worked well for your group and that everyone had their own privacy. We truly appreciate your kind words about our team’s responsiveness and your recommendation. We would be happy to host you again on your next visit to Puerto Rico.

Carol 2026.03.22

     

Verified

We really enjoyed our stay. There were lots of restaurants and bars within walking distance and the beach is very close. The villa was very roomy and we were comfortable with 14 people staying. The kitchen was well equipped and it was easy to prepare meals. It was an easy drive or Uber ride to other parts of San Juan, including Old San Juan. We felt safe in the neighborhood which had security and closed gates overnight. One thing that we would have loved is if there had been more closet space and places to put our belongings. There were some minor repairs needed, but the hosts were very responsive to our needs and also checked in a few times to make sure we were doing well and asking if we needed anything, which we appreciated. Thank you to the hosts for providing such a wonderful place to stay in San Juan!

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Reply from Capital Jetset 2026.03.22

Thank you Carol for your thoughtful review! We’re so glad to hear that you and your group enjoyed the space, the convenient location near the beach, restaurants, and Old San Juan, and that the villa was comfortable for your stay. It’s also great to know the kitchen worked well for preparing meals and that our team was responsive and helpful during your visit. We truly appreciate your feedback regarding closet space and will keep it in mind as we continue improving the property. It was a pleasure hosting you, and we hope to welcome you back to San Juan in the future.

Ella 2026.03.21

10

Verified

Clean room

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Reply from Capital Jetset 2026.03.30

Thank you Ella for your rating and comments! We are delighted you had a 10 star stay and look forward to hosting you again.

Jessica Bader 2026.03.19

     

This place is a hidden gem. The checkin process was a bit overwhelming with the number of messages and codes we had to remember but it worked out. The location is in a safe area and is a block down from all the shops and restaurants. There is a very cute breakfast place on the corner which had amazing food. The pool and hot tub are small but perfect for the hotel. We had our family of five and stayed in the presidential suite which had plenty of room. The entire place was super clean and staff were very friendly. We would definitely stay again if we stay in San Juan, especially for the price.

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Reply from Capital Jetset

Thank you Jessica for your thoughtful review. We’re glad to hear you enjoyed the location, cleanliness, and the comfort of the Presidential Suite for your family. We appreciate your feedback about the check-in messages and will keep it in mind as we continue improving the experience. It’s great to know you would stay with us again—we look forward to welcoming you back on your next visit to San Juan.

Pierre 2026.03.19

     

Verified

Great house had everything I needed and more private community so I loved it host was very responsive and great and helpful will be back here again in the future for sure

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Reply from Capital Jetset 2026.03.19

Thank you Pierre for your wonderful review! We’re so glad to hear you enjoyed the house, and that everything met your needs. It’s great to know our team was responsive and helpful during your stay. We truly appreciate your kind words and look forward to welcoming you back in the future.

Caitlyn Green 2026.03.18

     

Enjoyed my stay at Patio Elba. The service was great and location was convenient. I will like to come back for another stay soon. Thank you for everything!

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Reply from Capital Jetset

Thank you Caitlyn for your kind review. We’re delighted to hear you enjoyed your stay, the service, and the convenient location. We truly appreciate your feedback and look forward to welcoming you back again soon.

Rena Langford 2026.03.18

     

This place was amazing. The check-in process was very easy. It was virtual /digital checkin-very convenient. They sent the codes to gate and the room, gave me all the instructions to get in. Sent me a list of stores and things to do via email after I checked in. They even called me after I reserved the room to see if I needed anything. It was gated so we felt very safe and the suite was beautiful so comfortable and relaxing. We didn’t wanna leave. The beds are very comfortable. It was so clean, no complaints.

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Reply from Capital Jetset

Thank you Rena for your wonderful review. We’re delighted to hear that you enjoyed the easy check-in process, the comfort of the suite, and the sense of safety during your stay. It’s great to know our communication and recommendations were helpful. We truly appreciate your kind words and hope to welcome you again soon.

Hridaanshu 2026.03.18

     

Verified

Beautiful Place to stay for a large group!

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Reply from Capital Jetset 2026.03.18

Thank you Hridaanshu for your rating and comments! We are delighted you had a great stay enjoy the comfortable space for your group. We look forward to hosting you again soon.

Marrell Weatherd 2026.03.17

     

The room was spacious and clean the location was a good place not too far from the nightlife or to the beach. I would recommend this place to others. Nice and quiet.

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Reply from Capital Jetset

Thank you Marrell for your rating and comments! Delighted you had a great stay, looking forward to your next visit.

Amanda 2026.03.17

     

Verified

Place was excellent! Perfect location, clean, exactly like the pictures. The host was super responsive and helpful with an early check in and late check out. Will absolutely stay here again!

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Reply from Capital Jetset 2026.03.17

Thank you Amanda for the wonderful review! We’re glad you enjoyed the location and that the home met your expectations. It was a pleasure hosting you, and we’d be happy to welcome you back anytime.

Marlene Fermín 2026.03.17

     

Verified

Muy limpio , me sentí muy cómoda , gracias

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Reply from Capital Jetset 2026.03.17

Gracias Marlene por tu rating y comentarios! Estamos felices que hayas tenido una estadía de 5 estrellas. Te esperamos de vuelta siempre.

Sabrina 2026.03.16

     

Verified

Host was nice and very accommodating with check-in. Pool and patio was a hit. Grill could be updated but everything else was great. Would stay again

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Reply from Capital Jetset 2026.03.16

Thank you Sabrina for your review! We’re glad to hear you enjoyed the pool and patio and that the check-in process was smooth. We also appreciate your feedback about the grill and will take it into consideration. We’d be happy to host you again.

Cat 2026.03.16

     

Verified

Great stay

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Reply from Capital Jetset 2026.03.16

Thank you Cat for taking the time to leave your rating. We are delighted you had a great stay and look forward to hosting you again soon.

Esther Pedraza Ruz 2026.03.15

     

Me encantó el lugar! Muy limpio y amplio

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Reply from Capital Jetset

Gracias Esther por tus comentarios y rating. Estamos felices que hayas pasado unos días increibles con nosotros. Te esperamos de vuelta siempre.