CanadaDocks Inc. Reviews

Kelly Whitmore 2026.07.25

     

Been a fun experience and pleasure continuing follow through. I worth Iit The view is beautiful in the morning as the sunrise comes up and it so peaceful love being on the doc a cup of cup as rays cross my face. Soooo. BEAUTIFUL !!!!! Thank you

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Reply from CanadaDocks Inc. 2026.07.27

Thank you so much for your kind words! There's nothing quite like enjoying a peaceful sunrise with a cup of coffee on the dock, and we're so happy to know your CanadaDocks has become a place where you can relax and take in those moments. Wishing you many more beautiful mornings on the water. Thank you for choosing CanadaDocks!

Paul MacMillan 2026.07.16

     

Very happy to be a CanadaDocks customer. They were helpful in all aspects of my purchase. When I encountered questions during assembly they provided solutions that solve my problem. Paul

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Reply from CanadaDocks Inc. 2026.07.27

Thank you, Paul, for the wonderful 5-star review! We're so glad to hear you're happy with your CanadaDocks experience. Our team is always happy to help, whether it's choosing the right dock or answering questions during assembly. We appreciate your support and hope you enjoy many great years on the water with your new dock!

Rebecca Gunson 2026.03.16

     

We just visited the Canada Docks in Beeton and Kyle was beyond helpful! We are new cottage owners with no experience with docks and Kyle took the time to explain everything, answer all our questions and show us their various products. Excellent customer service and canadian made product. THANKS Kyle!

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Reply from CanadaDocks Inc. 2026.07.27

Thank you so much for the wonderful review! We're thrilled to hear that Kyle was able to make your first dock-buying experience an enjoyable one. We know there's a lot to learn as new cottage owners, so taking the time to answer questions and help you find the right solution is exactly what we strive for. Thank you for choosing CanadaDocks and for supporting Canadian-made products. We hope you create many great memories on your new dock!

Graham Johnson 2026.02.23

     

Great people to deal with

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Reply from CanadaDocks Inc. 2026.02.24

Hi Graham. Thank you for the kind words. We strive to make every interaction a positive one.

Werner Schmalz 2025.11.29

     

We got a floating dock with ramp installed in June 2019. The design is great but the dock is not suited for the rough, stormy, conditions of Georgian Bay. It probably wouldn't be much different at Lakes Simcoe or Couchiching. The Dock is well made with an aesthetic appearance. But all chains are rusting badly and I added some galvanized ones from Canadian Tire and Home Depot that do not rust.

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Prabhjot kaur 2025.09.21

     

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Reply from CanadaDocks Inc. 2025.09.22

Hi Prabhjot,
We’re sorry to see your 1-star review and disappointed that we haven’t met your expectations. We’ve looked through our records and couldn’t find any history of working with you, but we’d love the opportunity to learn more and make things right.
Please contact us directly at info@canadadocks.ca or 705-434-0359 so we can better understand your experience and resolve this for you.
Thank you

david 2025.07.29

     

Well designed and precision manufacturing makes this a great product. It does take considerable time to assemble especially first time, also due to use of large number of self tapping screws to hold the deck on.

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Reply from CanadaDocks Inc. 2025.07.31

Thank you for the great review! We're glad you appreciated the design and precision manufacturing of our docks. We know the initial assembly can take some time—especially with the self-tapping screws—but they help ensure a secure, long-lasting connection. Thankfully, it’s a one-time job, and once assembled, your dock is built to last for years to come. We appreciate your feedback and hope you enjoy every moment on the water!

A k 2025.07.08

     

I had bought my 16’ floating approximately 5 years ago from CanadaDocks. I did not have any experience in floating docks and the company staff, particularly Alex DeFrancesco, were always there to help me to set up my dock. Since then, as recently as this week, Alex was kind enough to help me to get a part for the same dock. I found the dock very solid, especially in the choppy water. I found the company to be very reliable and always there to help its existing clients. Greg, Toronto

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Reply from CanadaDocks Inc. 2025.07.08

Thank you so much for the kind words, Greg! We're thrilled to hear your Floating Dock has served you well over the past five years. Alex and the rest of our team are always happy to help. It's great to know the dock has held up strong, even in rougher water. We truly appreciate your continued support and trust in CanadaDocks!

Pat Matty 2025.07.05

     

I had amazing service and help from Bob , very accommodating . I would strongly recommend . Five star all the way . Thank you Bob .

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Reply from CanadaDocks Inc. 2025.07.07

Thanks so much for the 5-star review! We're thrilled to hear you had a great experience. Bob is a rockstar, and we'll be sure to pass along your kind words. We truly appreciate the recommendation and look forward to helping you again in the future!

Jeff Milani 2025.06.28

     

Cindy was excellent thanks you

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Reply from CanadaDocks Inc. 2025.07.02

Thanks for the 5-star review, Jeff! We think Cindy is pretty great too — we’ll be sure to pass along your kind words. We're so glad you had a great experience with us, and we appreciate your support!

Stu Vallier 2025.06.15

     

Your website sucks! I'm looking for parts to join my 4x8 docks together and i can't find out where to navigate to findthe connecters. Go back 5 years when yourwebsite was good. 0 out of 5 stars.

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Reply from CanadaDocks Inc. 2025.06.16

Hi there, we're sorry to hear you found our website frustrating. We're constantly working to improve the experience and appreciate the feedback.

If you're looking for parts to connect your 4'x8' dock sections, you can find them under Products > Accessories > Standing Connector Kits or Floating Connector Kits, depending on your dock type.

If you’re still having trouble, feel free to give us a call at 705-434-0359 or email info@canadadocks.ca — we’d be happy to assist you directly.

D H 2025.05.03

     

Great docks

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Reply from CanadaDocks Inc. 2025.05.05

Thanks for the great review! We're so glad you're enjoying your docks. Here's to many fun days on the water!

Larry Dykstra 2025.02.03

     

12 years later and still standing behind their product! Canada Docks amazed us yet again. We bought our dock system 12 years ago and have had an issue with the decking. The decking became brittle and cracked in several places. We attributed it to wear and tear. We saw Canada Docks at the boat show in January and asked them if there was anything we can do about it. They told us the warrantee would cover it. With in a week we had the new decking panels delivered to us for replacement. And all of this at no charge to us. I can only say one thing...."We made the right choice on this dock for sure!" We are thrilled to get back to the cottage and replace the decking with brand new supplies. Thanks again to Cindy and Thruflow Warranty Group.

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Reply from CanadaDocks Inc. 2025.02.03

Thank you for your amazing review! We’re thrilled to hear that, 12 years later you’re still happy with your CanadaDocks system. Our goal has always been to stand behind our products and ensure our customers get the best experience possible. Regarding your decking, ThruFlow adjusted their material formula about 13 years ago, which unfortunately led to brittleness over time. Since then, they’ve improved their formula, and this issue no longer occurs. We’re glad we could get your decking replaced quickly under warranty so you can continue enjoying your dock worry-free!

Elaine FC 2024.10.04

     

Canada Docks continues to impress!! Several years ago we purchased a new dock from them and we were thrilled with the product and service at that time. We have been enjoying our dock for the last few seasons and we’re looking to expand our system so my husband and I attended the scratch and dent sale. We were able to get a transition piece and some hardware for a great price but what impressed us the most was the consistent excellence in customer care. Staff are easy to deal with, friendly and professional. Excellent product and wonderful customer service. Don’t look anywhere else!!

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Reply from CanadaDocks Inc. 2024.10.04

Hi Elaine, thanks so much for the 5 star review! We're glad you are happy with our dock and customer service. We hope you enjoy the dock for many more years to come!

Onkar Singh 2024.01.27

     

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Reply from CanadaDocks Inc. 2024.01.30

Thanks for the great review Onkar!

David L. 2023.02.02

     

If your Canadian and have waterfront property, you need Canada Docks

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Reply from CanadaDocks Inc. 2023.02.06

Hi Dave, thanks very much for the great review! Very well said ;-)

Judhvir Singh 2022.12.01

     

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Reply from CanadaDocks Inc. 2022.12.01

Hi Judhvir, thanks for the review! What could we have done to get 5 stars? Looking forward to hearing your feedback. Thanks very much!

Ethan Godfrey 2022.11.25

     

Its faboulous!

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Reply from CanadaDocks Inc. 2022.11.25

Hi Ethan, Thanks for the kind words and the 5 star review!

Ron B 2022.09.24

     

I've been dealing with CanadaDocks for a couple of seasons now - I made an initial dock purchase and then added to it later. (Another reason to check them out)! The quality of the product is fantastic. We've had both standing and floating sections and both are very well constructed. Just as impressive is their staff and customer support. Our estimates were off for height the first season.. no problems though... CanadaDocks worked to get the correct legs to us in record time. The next season I messed up on the colour of the decking. Again, my mistake but they went above and beyond to help me out and get it corrected. Never an extra cost & never any hesitation. These guys, and their product, are absolutely fantastic.

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Reply from CanadaDocks Inc. 2022.09.29

Hi Ron, thanks so much for the fantastic review! We're glad you are happy with our products and customer service. We hope you enjoy the dock for many more years to come! Let us know if you ever need anything else. Thanks again!

ashton nearingburg 2022.06.20

     

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Reply from CanadaDocks Inc. 2022.09.29

Thanks for the 5 star review Ashton!