Verified Company
Extremely nice, knowledgeable, capable people. They both fix and prevent problems. I've been relying on them to take care of our AC and heating for years. You couldn't find a better group.
الرد من ACR Air Conditioning & Refrigeration
2025.12.03
Thank you, Laura, for your wonderful feedback! We're grateful for your trust and support over the years, and we're glad to hear you appreciate our team's efforts.
Accomdated my request for emergency service and arrived within 3 hours. Tech was extremely courteous. Extremely thorough with the work and got the system running under extremely hot conditions.
الرد من ACR Air Conditioning & Refrigeration
2023.09.29
Thank you for the great review, Jana! We are very happy to hear that you are pleased with our services. We look forward to your continued support.
Service performed professionally and completely. Always great service from ACR. ADDED 1/2/24 - PM done today. As always, thorough check of all parts of the system. Very professional technicians, everything cleaned and in great shape. ADDED 10/24/24 - PM Today. Thorough inspection and cleaning. Very satisfied!
ADDED 5/5/25 - PM today. Found a small leak in the evaporator coil which was new in 2022. A bit concerning for a system that was installed in 2020.
8/25/2025 - service call for condensate pump running for extended periods of time. Technician arrived and went straight to work. Found the problem, cleaned the whole pump and blew out the drain line. Only problem this time was a language barrier that made it difficult for us to understand everything. Overall great service, as always with ACR.
الرد من ACR Air Conditioning & Refrigeration
2021.02.03
Thank you for the review, we appreciate you taking the time to share your experience with us!
I was really happy with The response and the Quick attention to my request. However, I can’t really comment on anything else as I have not seen an invoice or heard anything about how the job went. Could you please send me a copy of my invoice?
الرد من ACR Air Conditioning & Refrigeration
2025.12.01
Thank you, David, for your feedback! We're glad to hear you appreciated the quick response. We'll make sure to send you a copy of your invoice right away.
Scheduled quickly, then got an earlier appt. Tech was very educated, personable, great chatting with him. Was clear about the issues and how to correct. If we need service in the future, I hope he takes our call.
الرد من ACR Air Conditioning & Refrigeration
2025.11.26
Thank you, Douglas, for your wonderful feedback! We're glad to hear that you had a great experience with our tech, Cody and found the information helpful. We appreciate your kind words and look forward to assisting you again in the future!
Cody has great customer service skills. He also really cares about honesty and will provide genuine information without trying to over charge you for services. Cody is a solid asset to the AC R company.
الرد من ACR Air Conditioning & Refrigeration
2025.11.24
Thank you, Marcelo, for your kind words! We're glad to hear you appreciate Cody's dedication to honest service. Your feedback means a lot to us!
We have two a/c units that have been well maintained over many years by Heinmiller Air and Heat. ACR has taken our account and I was quite pleased and impressed with the thoroughness and efficiency of Ryan, our technician today.
He cleaned and tuned up both units and they are working perfectly.
We would highly recommend ACR to friends and neighbors.
الرد من ACR Air Conditioning & Refrigeration
2025.11.21
Thank you, Bob! We're glad to hear about your positive experience with Ryan and appreciate your recommendation to friends and neighbors. Your support means a lot to us!
Jonathon was excellent in his troubleshooting skills as well as his communications. He was able to isolat the problem to a circuit breaker which I purchased and replaced. (AC techs are permitted to access the main breaker box to replace breakers)
I've had other AC repairs in years past, most, if not all were more expensive.
ACR is now my AC goto for repair or replacement Thanks to Jonathon's Honesty/Skills
ACR did good on Jonathon's hire!!
الرد من ACR Air Conditioning & Refrigeration
2025.11.19
Thank you, Dorsey! We're glad to hear about your positive experience with Jonathon and appreciate your kind words about his skills and honesty. We're here for all your AC needs!
