Verified Company
Baska did a fantastic job, thorough, punctual, and a pleasure to deal with. The place was spotless by the time she was done, and she was friendly and professional throughout. Really happy with the service from Calibre Cleaning and would highly recommend. Will definitely be booking again!
Just started with Calibre Cleaning and they’re brilliant! Great communications, friendly staff and cleaners were very attentive to detail and performed a lot quicker than planned which really helped me sure to my tight schedule and many daily tasks. Look forward to working with them more moving forward.
Initial experience with the service from 2 years ago): ⭐️⭐️⭐️⭐️⭐️
Best service I had! My parents were visiting from overseas and I needed a deep once-off clean. I wasn’t there onsite but my partner was. When I returned home after work, I was stunned by such amazing job the team had done! Would definitely recommend and would definitely use the service again in the future! Thank you!
Edit (recent service from Apr 2026): ⭐️⭐️⭐️⭐️ 3.5 stars rounded up
I got the deep clean service and had my booking at 5pm. While I think they did a good job covering the basics (vacuuming, mopping, cleaning toilet / sink / shower area), I can’t say the same about wiping down the surfaces and definitely not to the standard I would expect from “deep clean” which was of extra cost too.
There were dust that were swiped to the corner that I ended up just cleaning up myself after the team left. The scented oil reed bottle was knocked over in the cleaning process and I had to clean it up afterwards myself (I didn’t realise it was knocked over until they left). The garbage bag was ripped with a gaping hole (which was not there prior) but I wasn’t informed about it… one of my glass containers was broken, and while it’s not a major issue, it didn’t happen the last time…. overall I am satisfied with the fact that I still got the cleaning done and it is of satisfactory standard — one I would expect from regular cleaning, but it was definitely not the same quality I remember from 2 years ago…. And not quite the “deep clean” I had hoped for
I understand at the end of the day, being the last customer, there may be the urge to rush things but it’s still disappointing considering this is the first service I had in two years after having just decided that I would sign up for the monthly cleaning service with Calibre…
I am still putting my faith in the team and I am hoping the next clean would be better ☺️
Positives (from recent service): good efficiency (finished the entire apartment within 1.5h); good wipe down of the large surfaces, helped swap out old dishwashing sponge for new one; asked permission before throwing out items (as part of the add-ons for cleaning the kitchen cupboard); cleaned the balcony well (as part of the add-ons); vacuumed the dust that was collected along the floor railings
Negatives (from recent service):
Knocked over the bottle of scented oil with reeds in during cleaning process, garbage bag was ripped, some areas not dusted properly (bottom of the shelf, the fans in the room)
The staff were excellent in communication, presentation, punctual and cleaned our property perfectly! They even took the time to place a few of our kids toys seated on their beds and in the lounge room where the kids had left them prior to the clean! They even spotted white texter marks on our glass in the bathroom (that had been there for 2 years now but was just out of reach for us to get to without a ladder) and cleaned it! Our last two previous cleaners both never took the effort to clean this- so you can image the delight when we saw it was FINALLY gone!
I would and will highly recommend Calibre Cleaners any day of the week!
Thank you Isidora and Agus you guys are absolute stars!
Sam did an incredible job—after more than three hours, our home was spotless and the attention to detail really showed his professionalism.
There was a small communication issue at the start regarding which rooms were included, but it was quickly resolved and handled well.
Overall, I’m very impressed with the result—our home has never looked better. I’ll definitely be using Calibre Cleaning again.
