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Reviews ( 3483 )
Journey600154
2024.09.20
Verified
Great trip waterfall fantastic
Well organised met at ship dock, as if a ship booked excursion Would recommend Walk to top of waterfall a little tricky in places But you can see plenty from bottom
karenhpack79
2024.09.20
Verified
West Coast, glaciers and Waterfalls in Iceland
I loved the tour guide Matt and our bus driver Tomak. We saw everything, great photo stops, and great narrating with lots of valuable information. I would recommend Bus Tours Iceland as Great and on a scale 1-10 an overwhelming +10.
Cesare B
2024.09.19
Verified
Landmannalaugar e dintorni
Escursione ben progettata e molto interessante. Viste diverse cascate, fatto l’anello a piedi (percorso arancione); invece saltato bagno geotermico in quanto si è messo a piovere. Autista/guida molto capace e dalle esaurienti spiegazioni, in lingua inglese. Pullman adatto alle strade, compresi guadi
Travel_Jive
2024.09.19
Verified
Exhilarating tour of Iceland's Iconic spots
This tour covers magnificent spots in Iceland. Each stop was well timed and plentiful for toilet breaks and photo opportunities. Everything was amazing! Saw some incredible natural wonders! Beggi (tour guide) & Lucas (driver) were fantastic. The guide was extremely knowledgeable of Icelandic history which was very interesting. Bus was comfortable but no USB for charging phones. In conclusion, I highly recommend this trip to anyone who wants to experience the highlights of Iceland in 10 hours.
Hans van der Linden
2024.09.18
Very disappointing customer service of BusTravel Iceland. Due to bad weather conditions our cruise ship could not dock in the port of Akureyri. This was only known a few hours before the start of the excursion. Initially we would lose our money, later it was offered to participate in the excursion at a later time. Because our ship sailed on, and I can never travel to Iceland again due to health reasons, this is an offer that I cannot accept. The bottom line is that BusTravel Iceland took my money and I am left empty-handed through no fault of my own. Iceland is beautiful, please put it on your bucketlist. Unfortunately the hard earned money that BusTravel Iceland stole from me also remains in my memory of Iceland.
Dear Hans van der Linden,
Thank you for sharing your feedback with us. We truly value the time you took to express your concerns.
We understand how frustrating it can be when unforeseen circumstances, such as weather-related changes, disrupt your plans. Our policy requires that refund requests be made at least 24 hours in advance. This policy is in place to help us manage logistics and maintain the quality of our tours. In your case, the cancellation was requested less than 24 hours before the tour, which is why we were unable to process a refund.
That said, we always strive to offer alternative solutions when such situations arise. In your case, we provided options to reschedule the tour up to three years in advance or to join another tour at a different location. While our policy is strict to ensure the best experience for all our customers, our support team is always here to assist and find suitable alternatives whenever possible.
We also recommend all our guests to have travel insurance or use a credit card with travel insurance included to protect against unexpected changes like these.
If you'd like to discuss your case further, please don't hesitate to reach out to us directly at info@bustravel.is. Our team will be happy to assist you.
Thank you again for your understanding.
Best regards,
Andrius
cristina a
2024.09.18
Verified
highly recommended
It was my first tour in Iceland, expectations were very high because I wanted to see lava, hot liquid red lava on this tour. The tour leader Mr. Kalman explained politely and clearly that the eruption was over so we couldn't see it. But the tour was very nice, we walked a lot next to the lava fields and the guide explained a lot about volcanic eruptions and geography. highly recommended.
Helga R
2024.09.18
Verified
Snaefellsness Peninsula is a must-see!!!
This was by far my favourite tour of the 3 I took by myself. Our guide Sigfus (Sigge) was absolutely fantastic, super funny, knowledgeable, and caring! He told us lots of historical facts but also some "Sigge stories," which added to the whole experience. Even though it was a 12-hour tour, it didn't seem long! The Snaefellnes Peninsula is breathtaking! There's something to see everywhere you look! I would definitely go back there and explore a bit more! We made the most of the sunny but windy day we had, and I came home with some amazing shots. Most importantly, though, is that I got to see one of the most famous waterfalls in all of Iceland. A dream come true!
Carolina S
2024.09.18
Verified
BEST trip ever
100% recommended. Our guide was great, he made all the necessary stops, explained about the environment and the history of Iceland. We were able to see the lava rivers, take pictures, be up close. And later we had a wonderful time at the blue lagoon. It was really magical. Thank you very much siggi
John K
2024.09.18
Verified
Great Tour!
The tour itself was great. Monika, our guide made it even better. She was friendly, knowledgeable, funny, and informative. She shared stories about the locations we visited we wouldn’t have learned from anyone else. The waterfalls were breathtakingly beautiful; the black sand beach was indescribable.
PAX Rhodopica F
2024.09.17
Verified
Great trip & wonderful lagoon
It is a wonderful trip and experience. We saw beautiful places and great nature spots. The Secret lagoon is a great stop and this really makes a great stop during the tour. We found it much better than the world-famous Blue lagoon. Our guide Beggy and driver W were great. Beggy was an excellent guide and told us so many interesting things about Iceland. He even sang two traditional songs that was great! We do recommend this tour to all interested to explore Iceland.
MHA33
2024.09.17
Verified
Great hike in rocky lava fields!
What a great day! Our tour was with Kalman Racz, who was funny, warm, and patient with our group. He was informative about the geology of the hike. We ended at the Blue Lagoon. Perfect!
PaulaWilson24
2024.09.17
Verified
Superb Golden Circle Tour
This was a really enjoyable tour, and Addi our guide was brilliant and informative, and made the whole trip really enjoyable. All of the places we visited were amazing and we’d recommend to anyone.
Stefanie G
2024.09.17
Verified
Volcano touring and blue lagoon spa day
We toured Icelands volcano sites and blue lagoon with Kalman Racz who picked us up in Reykjavik and dropped us off at our hotel after an amazing day together. Kalman was so kind and knowledgeable about Icelandic history and volcanoes! He made the country come alive for me with so much information. And just a cheerful guide who made the day great with rest stops for people who needed snacks or bathroom breaks. Well done!
Carmen T
2024.09.17
Verified
Fulfilling day
We had a great experience with Kalman and the blue lagoon at the end of the day was a perfect way to end the trip. It was a fulfilling day that striked the right balance between active and relaxing.
Ludmila Baliño
2024.09.16
Bus Travel Iceland's tour guides offer an unforgettable experience, blending charm and knowledge to make every road trip enjoyable. Their detailed explanations bring Iceland’s stunning landscapes and history to life, keeping the journey engaging and informative. The guides’ storytelling skills create a relaxed, welcoming atmosphere on the bus, turning long drives into pleasant adventures. Highly recommended for anyone looking to explore Iceland in comfort and with expert insight. I booked the aurora tour and it was amazing ♥️
Dear Ludmila
Thank you for sharing your review, Ludmila! We're thrilled to hear that you had such an amazing experience with BusTravel Iceland. It's wonderful to know that our tour guides helped make your trip enjoyable and informative by blending their knowledge with charm and storytelling. We’re especially glad that you loved the aurora tour! Your recommendation means a lot to us, and we hope to welcome you back on another adventure soon. Safe travels! 😊✨
Best regards,
BusTravel Iceland
sylrob84
2024.09.16
Verified
Awesome Golden Circle, Blue Lagoon & Northen Lights
Roman was an excellent guide. We had him in the morning portion and was lucky to have him for the Northern Lights viewing. He worked so hard to find the Northern Lights for us. We all thought I wouldn't happen but because of his persistent in trying to find the best viewing spot, Success!! He is the best Northern Lights Hunter!!
BackPacker588804
2024.09.16
Verified
Amazing Golden Circle Tour
Golden Circle w Tomato Farm was a great day. Tour guide Siggy made sure we saw everything while entertaining us along the way. His passion for Iceland, humor, and stories set a perfect tone for the trip. Highly recommend this trip and including the Tomato Farm.
agivibes
2024.09.16
Verified
#1 golden circle tour!!
This tour exceeded all of our expectations! Everything was smooth and organised. Our driver Siggy was an exceptional tour guide. Can’t thank him enough for such a perfect day. It was a small tour so he got to know everyone’s names and countries and it added such a perfect touch. If there’s anything that a description can’t tell you it’s the atmosphere. And this one was hand down the best atmosphere on a trip we’ve had. We are hardly tour people in general, but this was something really really worth it and when we are back in Iceland we definitely want to do it again! Siggy was very funny and has such a knowledge about Iceland’s biology, history, geography, he gave us a lot (by a lot I mean I didn’t have time to check my phone the whole 10h trip) of interesting facts on the way, some personal life of Iceland stories, but showing us spots from the bus and making quite a few surprise stops on the way (the extra waterfall being our personal favourite). He made the best out of the weather we had and once it got too bad he still showed us the highlights, some from the bus. He went above and beyond. Answered every question and constantly encouraged us to ask more about Iceland or life in Iceland. He was also such a great person to be around. I feel like I’ve learnt the most in that one day since coming to Iceland. Honestly hands down the best experience ever and a gem of a tour you have to be very lucky to find!
Molly B
2024.09.16
Verified
Great Tour Guide and Tour, would highly recommend
Great tour, managing to hit multiple impressive attractions in just one day was perfect for someone with only a couple of days here. HBO was also a very fun and informative tour guide!
zeinabkh23
2024.09.15
Verified
Travel tours
Best bus tour I've ever had. Friendly people, you will always feel welcomed ♥️. If you're planing your trip to iceland very soon, I highly recommend going with bus travel.