Verified Company
Recently I booked a job for subsidence and wall crack repair in my property. Joe, George, Kyle and somaly from Buildfix Technical team did a wonderful job from start to end by clarifying all my queries and giving updates on the progress till completion. Special thanks to chris Brown Structural Engineer from build fix who did the initial inspection and given me the best offer in the market.
Overall I'm very satisfied with the service and price offered by Buildfix and team. I would definitely recommend to someone who wants a professional and friendly service within competitive price in the market.
Thanks
Samuel
All of the Buildfix team have been easy to communicate with. Everyone was punctual and communicated arrival times well ahead of arrival.
Pedro who first did the assessment was informative, explained the process really well and was happy to answer our questions. Andy who came to check for underground pipes etc, again explained everything as he was going along and was happy to answer our questions.
On the day, Sam and Jordan showed us all the steps, explained everything and showed us the progress.
We are happy with the results and would happily recommend Buildfix.
Very please with work carried out by Brandon to put bars into our brickwork. Timely arrival, pleasant and informative interactions and job completed very professionally. Site left clean and tidy.
We have been very pleased with the Buildfix process from start to finish. Happy to recommend this company.
Russell Sino, the structural engineer who visited my property, is an absolute asset to the company. I walked with him area by area as he gave me expert and invaluable descriptions of exactly what was visually observed. I was extremely pleased with his knowledge, professionalism and advice on how to address my issues. Thank you Russell for your kindness and patience and I highly recommend Buildfix!
We were very pleased—and relieved—after having Buildfix attend to subsidence issues at our home. From the initial quoting, through to scheduling, checking plumbing, and the final injection, the entire process was handled with care and professionalism.
Mike and Jon did an exceptional job, working diligently throughout the day to stabilise and lift a section of the house. Despite some challenges with the house, the team communicated clearly at every stage, which made the experience feel well-managed and reassuring.
We can now continue our renovations with peace of mind, knowing the house is far more stable. Thank you to the entire team for responding so promptly and and attending to the issue so efficiently—it is very much appreciated.
Today I had a pleasure of meeting 3 guys who did raisin injection on my house. Colin, Jon And Alberto. They were highly professional, efficient and friendly.. Did a great job in short frame time, left everything nice and tidy.. This kind of people make company great! I will not hesitate to recommend your services to the people I know.. Once again, Colin, Jon and Alberto THANK YOU!!!
George from UK and Kyle from Scotland ( Buildfix ) did a good job at the external wall repairs in 18 V St. Strathfield from Wed 11/3/26 till Friday 13/2/26. The did it carefully and well. They were polite and patiently followed me addressing my concerns to them and explained their work. The dislodged brick wall upstairs rotunda was made securely strong by them. We appreciate their attention to detail and meticulous work. We will recommend Buildfix to consultants and friends we know. My son a student of Civil Engineering in Curtin University Perth, on a visit and in observation, has said that George and Kyle did a good job. We commend them.
Thank you. Ho. 15/3/26.
I was sceptical from the first quote I got, that any of these resin-based foundation underpinning companies would genuinely attempt to lift my property to restore it to anything like level.
After all, their business model provides no apparent incentive to go beyond stabalising the foundation. As soon as the house starts to lift, they put themselves at higher risk of causing damage, so why would they do more?
Even their marketing, while promising to stabalise foundations, expressly states that they provide no guarantee on lifting your property, which of course is understandable.
Added to this, they apparently had a new CRM system and a key staff member away, leaving both internal and external communication less than optimal. That's where my criticism ends.
Their quote was provided by a structural engineer, Bruno, who patiently provided comprehensive responses to all my follow-up questions, which were many. Eventually, when pushed, he gave me an estimate that he expected a property such as mine to be lifted 70-100% of the subsidence amount, but with no guarantee of course.
Andy came to inspect my services infrastructure prior to the job being undertaken and again, he very patiently answered all my queries. He also highlighted that avoiding reputational damage
is the driver of ambition to achieve the optimal result. They need positive reviews to support their business model. Makes sense.
Jordan led the job, with Sam providing capable support. They had no apparent problem with my being consistently in their face asking what they were doing at various stages, as the process was a little different than I had expected, but completely understandable with explanation and most effective.
To my surprise, they not only lifted my property, they achieved as close to a 100% result as I could have reasonably hoped for. They lifted one corner 2mm less than optimally needed (52mm) and the other corner 1mm more than needed (32mm). Pretty damn close!
To achieve this, they used a significant amount of resin (350 litres odd), which made their policy of providing unlimited resin to achieve the desired outcome, included in the (very competetive) fixed price quote, very welcome.
I don't usually provide reviews, unless I feel I have something of value to say. In this case, I'm very happy to recommend Buildfix and particularly Jordan, Sam, Andy and Bruno, who did such a great job from start to finish. An honourable mention to Irene also, who picked up the ball on communications upon her return to work.
Thank you all and well done:)
I recently had underpinning work completed by Buildfix and I couldn’t be happier with the results. The entire process was seamless from start to finish.
Matt, the consultant, was incredibly responsive. He arranged a home visit very quickly and was extremely thorough and professional when answering all my technical questions.
A huge thank you to Colin and Jon, who handled the actual construction. They were meticulous, polite, and very respectful of my home. I was particularly impressed by how clean they left the site once the job was finished. Highly recommend this team for their expertise and great customer service!
Matt came out initially and clearly explained the process. Colin and Jon who carried out the works kept me apprised of the findings and steps throughout the process. Communication throughout excellent including follow up from office. Overall, a professional, punctual and reliable group.
Very happy with the services and work provided by the Buildfix team.
Predo, the structural engineer, is very professional and knowledgeable. When he came to level the house, he clearly explained the causes and effects of all the cracks around the property. His explanations were easy to understand and gave us confidence in the work being done, which was a big reason we chose this company.
They also arranged for their plumber, Andy, to come and check all the pipes before the injection work started. Andy was very professional and did a great job, giving us peace of mind that everything was checked properly beforehand.
Although my scheduled date was initially missed due to their system being updated during the Christmas and New Year period, they quickly rescheduled it and handled the situation urgently.
Predo also made time to come over on the injection day to help Sam and Ryan and ensure everything was done properly. He even assisted during the injections, which really showed his dedication and commitment to the job.
Sam and Ryan were also punctual and explained every step of the process clearly, which we really appreciated.
After the work was completed, some of the injected product appeared outside. The team quickly arranged for Jordan to come over to clean it up and make everything look neat and tidy again.
Highly recommend the Buildfix team!