Had Severe Back Problems Back in December/ January, Went to Browns for Treatment and I Have to Say The Whole Team Were Brilliant , Friendly & Professional, & Sorted Me Out , Thanks To Liam , I Continue with my Exercises and So far No Reoccurring Back pain,
And to Top it off you Get Biscoff Biscuits With Your Coffee , Happy Days š
Reply from Browns Physiotherapy Congleton2026.06.04
Thanks Rick, weāre thrilled Liam and the team could sort your back problems and that your exercises have kept the pain away. Glad you enjoyed the Biscoff biscuits with your coffee, small touches do make a difference. We appreciate your kind words and are here if you need any further support.
Cal Read2026.06.02
Wonderful people who treat you well and are fantastic at their job!! Highly recommend!
Reply from Browns Physiotherapy Congleton2026.06.02
Thank you so much, Cal! Weāre thrilled to hear you felt well cared for and that our team did a fantastic job. Your recommendation means a lotāwe look forward to serving you again.
christine Rogers2026.05.26
I had Liam Edwards as my physio and he did an absolutely fantastic job resolving my back problem, he is such a kind and caring professional who knows exactly what needs to be done, also a big thank you to the lovely Caroline for her work too. I would highly recommend Brown's Physiotherapy to anyone.
Reply from Browns Physiotherapy Congleton2026.05.26
Thank you, Christine, for your wonderful review. Weāre delighted Liam was able to resolve your back problem and appreciate your kind words about Caroline. Weāll be sure to pass your thanks on to both of them. Weāre grateful for your recommendation and look forward to helping you again if needed.
Zahed Heidari2026.05.06
Browns Physiotherapy is a great experience from their customer service to their results.
I had Charlie for my appointments and he was professional, patient and experienced in his profession. I've been to a few other physio's before and Browns was the one I felt comfortable returning to.
If you have a problem and you're skeptical that a physio would actually be able to solve it, I would give Browns a call so they can prove you wrong.
Reply from Browns Physiotherapy Congleton2026.05.06
Thanks so much for your wonderful review, Zahed. Weāre thrilled Charlie provided professional, patient care and that you felt comfortable returning to us. It means a lot to hear we could help where other physios didnāt. If you need further treatment or want to book another appointment, weāre always here to help.
Liz Hancock2026.03.31
Charlie at Brownās physio has been so helpful after my ACL injury and after my surgery. After my initial injury, whilst waiting to find out if I needed surgery, Charlie really helped me to strengthen my knee and this was massively helpful going into surgery and setting up for rehab afterwards. Now 6 months post ACL and meniscus surgery and my operated knee is strong, stable and Iām able to get back out doing long hikes in the Peaks as well as getting back to jogging which was my goal.
Reply from Browns Physiotherapy Congleton2026.03.31
Thank you so much for the wonderful review weāre thrilled Charlie and the team could support you through your injury, surgery and rehab.
Elizabeth Wilkinson2026.03.17
I was suffering with sciatica, struggling with walking, sitting and getting up off a chair was so painful. I looked around for a physio, the reviews for Browns were really good so I booked in to see Charlie. From the first session I felt informed and listened to. Straightforward exercises to do at home afterwards and a block of six (reasonably priced) sessions meant I had goals for each week whilst feeling supported in my recovery.
Charlie is so friendly and helpful that I felt relaxed while he did manual therapy on my back. It seemed like he was genuinely happy with my improvement and there was no pressure to continue with unnecessary sessions.
I would absolutely recommend Browns Physiotherapy.
Reply from Browns Physiotherapy Congleton2026.03.17
Thank you so much for your wonderful review, Elizabeth. Weāre thrilled Charlie and the team could help relieve your sciatica with clear guidance, practical home exercises and supportive manual therapy, and that you felt listened to throughout your recovery. I will pass your kind words on to Charlie ā heāll be delighted to hear you felt relaxed and supported. We really appreciate your recommendation.
Fiona Yau2026.03.09
I came to Browns physio for a trapped nerve and was struggling with intense neck pain and loss of sensation down my arm. The team were wonderful in getting me seen on the day and follow up treatment had worked wonderfully! The pain has mostly subsided and sensation is returning, with range of motion back to normal. Charlieās been amazing, his suggested stretches in between sessions really helped and he also really helped to relieve my concerns throughout. Many thanks team! š
Reply from Browns Physiotherapy Congleton2026.03.09
Thank you so much for your lovely review, Fiona. Weāre thrilled Charlie and the team could help relieve your neck pain and restore sensation and movement. Itās great the stretches made a difference and that you felt supported throughout your treatment. Weāre here if you need any further care or advice as you keep progressing. Many thanks for choosing Browns Physio.
Joy Heslop2026.03.07
I found my way to Browns Physical Therapy after I had a total knee replacement and and unfortunately suffered with Sciatica 4 days post operatively. The physical therapist that the hospital provided was only interested in getting me up and walking, so I decided to start searching for a physiotherapist who could help me get back to being me!
Much like you are doing now, I searched on the internet to see who was out there and headed straight for the reviews, where I found nothing but great and honest reviews about Browns. So, I took a leap of faith and completed the online form, which is an excellent for those of us who work office hours.
My first point of contact was a call with Jenna, who is super friendly and very professional. She took some information from me to best decide how they could help me, then set up an appointment for me.
I attended the Stoke clinic and was under the care of Liam. The same warm, friendly, and professional experience I got on the call is exactly what I found in my first and every appointment thereafter with Liam. He took the time in that first appointment to understand my goals, help figure out what was going wrong with my body and how he could help me get back to the things I wanted to do.
Liam clearly explained the possible treatment plan; the time it would take to get me back to being me and outlined what payment options I could use if needed.
My appointments were scheduled at a time that suited me, when there I received both hands-on treatment and practiced various exercises to help me strengthen and stretch my back, glutes, and leg muscles to ease the sciatica and begin to use my knee fully.
My treatment plan was well rounded and although this is such a small detail, for the last 4 sessions, Liam made them further apart instead of weekly. This supported me to feel confident in the recovery I was making and stretch myself further in the exercises I was doing.
I finished my treatment plan a week ago and although my journey of knee rehabilitation will remain ongoing, Liam has given me the resources I need to do this, he has given me the knowledge to understand when pain strikes what I need to do to deal with it. I truly can not thank him enough for helping me get to where I wanted to be.
If you are still reading this review, know Browns offer physiotherapy as it should be, so go on, take the first step to your recovery, and book your appointment now!
Reply from Browns Physiotherapy Congleton2026.03.07
Thank you so much, Joy, for taking the time to share your experience. Weāre thrilled Jenna and Liam at our Stoke clinic provided professional, compassionate care and that the treatment plan helped your sciatica and knee rehabilitation. Weāll pass your kind words on to them and are glad our online booking made things easier for you. If you need any further support as you continue your recovery, please get in touch.
Val Rhodes2026.02.18
I had shock wave therapy for Achilles tendonopathy by Liam. He was very pleasant and professional, he explained everything in detail, answered my questions and made me feel at ease. Highly recommend !
Reply from Browns Physiotherapy Congleton2026.02.18
Thank you so much for your kind review, Val. Weāre delighted Liam provided excellent care during your shock wave therapy and that you felt informed and at ease. We appreciate your recommendation and are here if you need any further support with your recovery.
Paula Rushton2026.02.16
I booked physio at Browns as I was really desperate. I only had a few sessions with the NHS physios after having my knee replacement surgery. I was in agony and couldn't do anything. Daily chores, walk properly with my crutches, manage the stairs etc. I thought if this is what it's going to be like then I wished I hadn't had the surgery done. My first appointment with Liam was so hard. I cried all the way through it whilst he was assessing my knee but I got through it. We made a plan together as to what exercises to be getting on with and Liam went into detail with everyone of them. His encouragement was amazing and spurred me on to push through it. Eventually after having the sessions so close together we started to see progress. My crutches went. I was walking a lot better, things got a lot easier and I could see light at the end of the tunnel. If it wasn't for the encouragement from Liam, I don't know where I would be now. Thankyou so much for giving me my quality of life back. Would not hesitate to use Browns Physiotherapy again if I needed it.
Reply from Browns Physiotherapy Congleton2026.02.16
Thank you so much for your kind words, Paula. Weāre thrilled Liam and the team could support you through such a difficult time and help you regain your mobility and confidence. Weāll pass your message on to Liam ā heāll be delighted to hear it. Youāre always welcome back at Browns Physiotherapy if you ever need us again.
Joanne Wilkes2026.02.14
Browns Physiotherapy provides an excellent service and one which I have no hesitation in recommending to anyone who needs physiotherapy.
My first visit entailed a thorough investigation into my pain which enabled my Physio to decide on a treatment plan. Treatment started on my first visit. Following on from this I had a further six treatment sessions. I now find myself mostly pain free but if I feel the pain returning I know how to stave it off before it becomes unbearable. Thank you Charlie for your excellent work!
Reply from Browns Physiotherapy Congleton2026.02.14
Thank you so much for your kind recommendation, Joanne. We're delighted Charlieās thorough assessment and treatment plan gave you quick relief and that the follow-up sessions have left you mostly pain free. Itās great to hear you feel confident managing any returning pain. We appreciate you sharing your experience and are here whenever you need us.
bigink822026.02.12
Browns physio has helped me so much. My life hout being in pain.I received various treatments like massages and chiro. Which don't get me wrong, helped, but it always felt reactive. So I contacted Browns for my initial assessment and from then on it's been constant improvement. My plan was tailor-made for me and, along with that, you receive guidance and treatment. Charlie was amazing, listening to my week-by-week progress as well as the occasional setbacks. But each time I was guided and encouraged to stay positive.I'm finally exercising and feeling confident with movement again. Thanks š¬š
Reply from Browns Physiotherapy Congleton2026.02.12
Thank you for the fantastic review. Weāre so pleased your tailored assessment and ongoing care from Charlie helped you move from reactive treatments to steady improvement and getting back to exercise. Iāll pass your kind words on to Charlie and the Browns Physio team. If you need any further support, weāre here to help.
teresa gillmor-spas2026.02.02
Excellent care and treatment! The staff are extremely caring and professional. I felt they really listened to my concerns and treated me with respect. I highly recommend Browns Physiotherapy!
Reply from Browns Physiotherapy Congleton2026.02.02
Thank you so much for your kind words, Teresa. We're delighted our team provided caring, professional treatment and that you felt listened to and respected. We truly appreciate your recommendation and look forward to supporting your ongoing recovery.
Dawn Burston2026.01.13
I have used Browns physio for rotator cuff injury and tendonitis.. and they would be my first choice every time... Charlie is brilliant.. assesses thoroughly and talks you through what hes doing and what to expect... fixed both of my issues within 5 sessions and made the world of difference... Thankyou āŗļø
Reply from Browns Physiotherapy Congleton2026.01.13
Thank you Dawn ā weāre so pleased Charlie and the team could help resolve your rotator cuff and tendonitis issues so quickly. Charlie prides himself on a thorough assessment and clear explanations, so itās wonderful to hear that made a difference. We really appreciate your recommendation and are here if you need anything in the future.
Victor2025.12.22
I'm on my fourth session of physiotherapy after today and can confidently say that everyone at Browns is a professional, Jenna, Charlie, Liam, Sam and the owner. Doing shockwave therapy and couldn't be happier with the results so far. Reduction in pain by about 50% which is fantastic.
Happy holidays to all of you!
Reply from Browns Physiotherapy Congleton2025.12.22
Thank you so much for your wonderful review, Victor! We're thrilled to hear about your progress and that our team has made such a positive impact on your healing journey. Your satisfaction with the shockwave therapy is encouraging, and we appreciate your kind words about our staff. Wishing you a happy holiday season as well!
Jake2025.12.09
After calling in abit of a crisis - not being able to do my usual exercise- Jenna at Browns fitted me in and I was seen within 2 days of calling to diagnose and begin treatment on my back. I had multiple sessions with Liam and couldnāt recommend him enough. He was really knowledgeable and friendly which made the whole process so much better. Iām now pain free and back running and climbing.
Thank you again to Liam, Jenna and the team.
Reply from Browns Physiotherapy Congleton2025.12.10
Thank you for sharing your experience, Jake! Weāre thrilled to hear that Jenna and Liam were able to assist you promptly and help you get back to your activities. Your kind words about Liam's knowledge and friendliness are truly appreciated. It's fantastic to hear youāre now pain-free and back to running and climbing. We look forward to supporting you in the future!
Emma Parks2025.11.27
I visited browns today in Macclesfield. The staff were very attentive and made sure I was comfortable throughout my appointment. Excellent service, friendly and professional.
Reply from Browns Physiotherapy Congleton2025.11.27
Thank you for your wonderful feedback, Emma! We're thrilled to hear that you had a positive experience at Browns in Macclesfield. Our team strives to provide attentive and professional service, so it's great to know we met your expectations. We look forward to welcoming you back soon!
Caroline Bebington2025.09.03
Fabulous physio. Friendly, helpful and Jenna the receptionist is so helpful and welcoming. Liam has helped me recover from long-term pain and injury with a mixture of some hands on treatment and tailored exercises. You are looked at you holistically with advice on your general exercise routine and when to ease off.
Reply from Browns Physiotherapy Congleton2025.09.03
Thank you for your wonderful review, Caroline! We're thrilled to hear about your positive experience with Liam and our team. It's great to know that our holistic approach and tailored treatments have made such a difference in your recovery. We'll be sure to pass on your kind words to Jenna and the rest of the staff. Your feedback inspires us to keep providing excellent care.
Emily Proudlove2025.09.01
I was recommended Browns Physio by a family friend after suffering a back injury, and Iām so glad I went. From my very first consultation, I was put at ease straight away. I was given a clear explanation of what could be wrong, along with the reassurance that this type of injury was their ābread and butterā to treat, which immediately gave me confidence.
I began attending weekly sessions and always left feeling more comfortable and in noticeably less pain. Now that my injury has almost fully healed, Iām able to go less frequently, but I canāt recommend Browns Physio highly enough. Their professionalism, reassurance, and results have made such a difference in my recovery. Thank you!
Reply from Browns Physiotherapy Congleton2025.08.28
Thank you for your wonderful feedback, Emily! We are thrilled to hear that our team was able to provide you with comfort, reassurance, and effective treatment for your back injury. Itās great to know that you are on the path to recovery. Your recommendation means a lot to us and motivates our team to continue delivering high-quality care. Wishing you all the best as you continue your healing journey!
Denver Barnett2025.08.31
Have been coming to see the team for probably 2 years now and must say they make such a difference to my day to day life. My job is physically demanding and without them I wouldn't be able to continue. They've seen me through my fair share of injury and got me back on my feet. The NHS physios said I "need to have faith" after a significant injury saying that there was nothing wrong without even touching me. But this team assessed me properly and it took 6 months to get my Injury even somewhere near where I needed to be. I'm thankful to them every day
Reply from Browns Physiotherapy Congleton2025.08.31
Thank you for sharing your experience, Denver. Weāre thrilled to hear that our team has made such a positive impact on your life and helped you recover from your injuries. Itās our goal to provide thorough assessments and personalized care, and itās rewarding to know weāve succeeded with you. Your gratitude means a lot to us, and we look forward to continuing to support you on your journey to wellness.
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