Trashie voicemail cut Me off and hung up. Got to Find Better Services!!!
Reply from Brook-Clean
2026.05.08
Dear Policy Updates and Policing!
We are sorry for your bad experience with us.
Unfortunately, we didn't get your voicemail.
We were checking our voicemail box and we don’t have any unheard voicemails. All of them have been processed. So unfortunately, we can't call you back to help you.
Please feel free to call us anytime. The office hours is from Monday to Friday at 8 am to 5 pm, Saturday at 8 am to 12 pm.
Or please feel free to email us anytime at info@brook-clean.com.
We call back and email to everyone who reach us.
Thank you
Kind regards
The Owner
We are sorry for your bad experience with us.
Unfortunately, we didn't get your voicemail.
We were checking our voicemail box and we don’t have any unheard voicemails. All of them have been processed. So unfortunately, we can't call you back to help you.
Please feel free to call us anytime. The office hours is from Monday to Friday at 8 am to 5 pm, Saturday at 8 am to 12 pm.
Or please feel free to email us anytime at info@brook-clean.com.
We call back and email to everyone who reach us.
Thank you
Kind regards
The Owner
Csongor's communication leading up to our scheduled pre-move-in cleaning was on point. Evelin did an amazing job deep cleaning our space, and it was in excellent shape when we arrived. Reasonably priced and phenomenal work. I would definitely work with them again.
Reply from Brook-Clean
2026.05.08
Thank you
We’ve been using Brook-Clean for our three-bedroom place monthly for a couple of years and love the service! We initially used them for a deep-clean on move-in (shout-out Csongor) and have never looked elsewhere. They’re very easy to schedule with and have done a great job helping us keep things fresh and in good shape, even with our two cats. Mariya is our favorite and always does a very thorough job!
Reply from Brook-Clean
2026.05.01
Thank you
If you’re looking for a cleaning service that actually delivers, look no further than Mariya! she completely transformed our home with a deep clean that left every surface, every corner, and every appliance looking absolutely brand new (our oven, fridge, and microwave looked like they had just been unboxed!). She showed up right on time, her attention to detail was on another level, and through it all she was genuinely warm, friendly, and a pleasure to have in our home. If you want someone you can trust to treat your space with real care and leave it spotless, Mariya is your person, hands down the best cleaning experience we’ve ever had.
Reply from Brook-Clean
2026.05.01
Thank you
My husband and I have been using Brook-Clean for 3 years and we love it! Erzabet is our go-to and she is wonderful. Fast, efficient and effective, friendly, and thorough. She knows how we like things done and is consistent and always brings the sunshine. Thank you Erzabet and Brook-Clean!
Reply from Brook-Clean
2026.04.21
Thank you
Highly recommend working with Zsusza and her team at Brook-Clean! I hired them to clean my apartment upon move-in about 8 months ago and they’ve done a monthly clean since then. They make the process very easy and seamless for customers from booking to payment. Szabina is my go-to cleaner - she is very professional, efficient, reliable, and precise. She cleans my two bedroom apartment quicker than another cleaner took to clean my studio which was half the size. I know I can trust her to do a fantastic job every time!
Reply from Brook-Clean
2026.04.20
Thank you
Mariya has been fantastic! Have been using Brook-Clean consistently for about 6months. Trustworthy, friendly, and very communicative. I travel a lot for work so not being stuck in a commitment is super helpful. Can’t say enough great things about about this service and the value. Thanks Mariya for always showing up on time and helping us keep everything looking great!
Reply from Brook-Clean
2026.04.17
Thank you
We’ve used multiple cleaners from Brook Clean and everyone has been thorough, lovely, and efficient. We’re grateful to have Mariya as our regular cleaner though; she’s sweet and has gotten to know our home & needs so well. Thank you to Mariya and Brook Clean for amazing service every time!
Reply from Brook-Clean
2026.04.16
Thank you
We hired Brook-Clean for a deep clean for our 2 bedroom 1 bath apartment, a friend of mine recommended them. They did such a wonderful job. I couldn't clean for awhile because we had a baby and it just bothered me so much, but now our apartment feels so clean again. Communication and scheduling everything was a breeze, their prices are really great too. I look forward to working with the company again in the future!
Reply from Brook-Clean
2026.04.14
Thank you