Great Hyundai dealership. The level of customer service and experience is fantastic (particularly from Jasper in servicing). I've never felt pressured into unnecessary work on our vehicle compared to some other dealerships. Would highly recommend!
Nic, thanks for sharing your experience! We appreciate the review and recommendation. If you need anything more, don't hesitate to let us know.
Bradley Crittenden2025.11.28
My wife went here to have them look at her automatic car starter. They said it was in valet mode but they apparently didn’t have the book for a 2017…. They had some guesses that she could try on her own but didn’t make much of an effort to actually get in the car and fix it.
She went to Baytowne Hyundai in barrie the next day and they literally fixed in two minutes with Jodie being extremely helpful and the techs coming out and taking a look at it right away. They’ve definitely lost a customer. We’ll be making the drive to barrie from now on.
Sorry we missed that one Bradley. Happy to help again if anything comes up.
Melanie2025.10.17
Came here for the first time after using another Hyundai dealer for many years. I can't say enough about the service and staff. This will be my new dealership of choice.
Melanie, thanks for choosing us and coming to see us! We appreciate the review and 5 star rating, and look forward to serving you again in the future.
Cathy MacIntyre Hayes2025.10.11
Everyone here at Midland Hyundai were amazing. They went above and beyond expectations. Especially Jessyie, Thank you very, very much for all you help, I really appreciate it. Thank you to Mark, and Nick as well, Cheers!
Cathy, thank you for the nice words about our team! We value such a kind 5 star rating and review from you. Let us know if we can help with anything more.
Jon Sahi2025.10.09
Our family had an amazing experience here,
Nick & Ryan were forthcoming & very knowledgeable. and took the time to answer our questions even though we arrived slightly late near the end of the day with a fussy baby. they were kind & personable, and answered questions quickly. Nick even hooked our 5 month old up with a little mini stick and a puck, super cool guy!
Jon, we're glad to hear your family had such a great experience with us! Thank you for the kind review and 5 star rating, it's much appreciated.
Shirley Wismer2025.09.26
We recently purchased a Hyundai Palisade with the assistance of Jessyie Goode. We were impressed with her knowledge of the vehicle. She was able to answer all of our questions and concerns.
Jesse has a very warm personality that draws you in. She is a very honest individual and we would recommend her to anyone.
Good Afternoon Shirley, we’ll be sure to pass along your compliments to her. Enjoy your new Palisade, and thanks for recommending us! If you need anything, don’t hesitate to reach out!
Marc Robert2025.09.18
This is the best dealer I ever went to I would go again and again if I could Bourgeois Hyundai is the best thanks a lot for a very pleasant experience at this tremendous dealer ship every body goes out of their way to help thanks keep up the good work
Hey Marc, thank you so much for the amazing feedback! We’re so happy to hear you had such a great experience with us. We can’t wait to welcome you back anytime, thanks again!
Kimberly Anne Rouse2025.09.10
This was one of the best experiences I have had in YEARS with vehicle service departments. I can't say enough good things about the service staff. A huge shout out to Jasper who went above and beyond to help. Thank you 😊 so much.
What I can recommend is try them for yourself. You will give them the same rating.
Hey Kimberly, thank you so much for the wonderful feedback! We’re thrilled to hear the entire team made such a great impression. Can’t wait to welcome you back for your next visit!
Coby Ritchie2025.08.25
I had an amazing experience with Midland Hyundai! Ended up dealing with Luke Grace and he was super friendly, really helpful and directed me in the right direction for the vehicle I was looking for and I’m so happy with it! Also wanted to Mention Nick Gagliardi because he helped me out a ton as well. Thank you both so much!
Good day Coby, we’re so happy to hear you had a great experience with Luke and Nick! Thanks for trusting Bourgeois Midland Hyundai. Enjoy your new ride, and let us know if you need anything else!
Morgan Elkin2025.08.23
I would give 10 stars if I could. Hands down the best service I have ever received from a dealership. Ginny kept me updated through the whole process, and even included videos throughout the process. I would highly recommend them to anyone - very knowledgeable and prompt. Thank you very much to the team!!
Good afternoon Morgan, thanks so much! We’re really happy Ginny and the team made everything smooth and kept you in the loop. Appreciate you recommending us and can’t wait to help you again!
Sean Cameron2025.08.20
These guys will deal in bad faith. Heres why.
We find a car online through research and listings and we were willing to buy today, a hybrid tuscan for approximately 35000 before tax. We get in touch the night before and commuicate early in the morning and plan the test drive for after work the same day. We get there and some walk ins are looking at some cars. We sit down with the representative and almost immediately another rep come up and take the keys to the car we are there to test drive. Had this not happened we would have been in the car test driving in less than 2 minutes. They give up our test drive time slot to the random people who walk in off the street and we wait for them to return. The walk ins have been there since noon testing a bunch of cars. (We been in contact since the previous night and again in the morning). The representative promised these random people are just looking and won't buy today. They promised the vehicle we are looking at and spent hours and days researching would be offered to us first. Which makes sense because we have been in communication about it for much longer and its the only car we came to look at. After awkwardly waiting for the random people to finish their test drive for 30 minutes, we finally get to test drive it. The car was sold in the 30 minutes it took for us to test drive, come back, and negotiate the price. We aren't going to instantly agree to $40000 car without some discussion about the finaces but that is essentially what we did. The rep stepped out to talk with his boss about our latest offer. We were about to say yes regardless the outcome of the latest offer when the rep came back and told us it was sold. To the random walk ins who we were told was not interested in buying today. Sold out from underneath us. In a bidding war behind our backs.
To recap. Our scheduled time slot was given away to walk ins. The random people were in fact looking to buy when we were explicitly told they are not. We were not given the option to decline the vehicle when explicitly told we are first in line. We were put into a bidding war we were explicitly told was not happening.
I can only imagine what they were telling the random couple about us because the representative did divulge their medical condition to us.
Do not trust.
As mentioned in the response to the review left by Jan, this is not the experience we strive to provide our customers. We appreciate and understand the frustration that this experience has caused you and will be working with yourself and Jan in order to make things right.
Best Regards,
The Management Team at Bourgeois Hyundai
Dennis Madison2025.07.30
Unlike other dealerships, I have never had anything but great service here!
That's exactly what we love to hear, Dennis! Thanks for choosing us for you recall work, we hope to exceed your expectations again on your future visits with us!
T Gould2025.07.30
Our recent buying experience of a Tucson Hybrid Ultimate was excellent. Special thanks, for exceeding our needs and expectations, go to Lee, Marc, Isilda and especially Jessyie.
The extra time taken to listen to our requirements, obtain an exact match for them and ensure we understood the many features of the vehicle was appreciated.
Thanks so much for the kind words, T! We're glad to hear that our stuffs went above and beyond to make sure you got exactly what you wanted. Enjoy your new Tucson. If you ever need anything, just give us a shout.
Natasha Lotoski2025.07.29
The service at this Hyundai is exceptional. From the front desk to the mechanics to the shuttle driver, this team takes great care of their customers. They all go above and beyond to make your experience a positive one. I highly recommend this dealership.
Hi Natasha, thanks for the awesome review! We’re super happy to hear the whole team took great care of you. Can’t wait to see you back at the dealership!
David Strain2025.07.24
Just purchased a Kona from Jessyie, I must say that apart from being very professional and prompt in her responses that she is a genuinely great person. I would recommend her if you’re looking for a car. I also was very impressed with Nicola in finance, no pressure getting the extras, prompt and personable. My daughter couldn’t be happier with “ Kona Lisa” as she has named it and I would like to thank Jessyie and Nicola for a stress free, enjoyable experience. Thanks again you so much.
David.
That’s a great, well thought out review David. We appreciate it, and agree that Jessyie is a great person. She was a new addition to our team with a background in customer service and it seems to be working out nicely. All the best, and enjoy your daughter’s new Kona Lisa. Great choice.
Greg Engels2025.07.14
Great service department. Friendly and knowledgeable. Repairs were completed quickly. Shuttle service was super convenient.
Hey Greg, thanks so much for the kind words. Looking forward to seeing you again soon!
Michelle Bolfova2025.06.20
I can’t say enough good things about the customer care at Bourgeois Hyundai. From start to finish, their service was absolutely impeccable. They ensured the work on my vehicle was completed in a timely manner and kept me constantly updated throughout the entire process, which gave me such peace of mind.
As a working single mother, their extra effort made a huge difference — they provided me with a vehicle while mine was being looked after and even delivered my vehicle back to me. That level of service and consideration is rare and so appreciated. Highly recommend!
Jessyie was very prompt to answer our inquiries. Very accommodating, too. The team went extra mile for us to be able to find the perfect car for our family. Will definitely recommend their team to our family and friends.
Verified Company
