BOS Jockey Wheels Reviews

Excellent rating

4.9 | 124 reviews

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BOS Jockey Wheels

www.bos.jhkdesign.com.au Visit this website

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4.9

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John “Magoo” 2025.10.01

Australian owned, operated and made! I phoned this company when researching the best options for a permanent jockey wheel for the caravan. My first choice was a blackjack electric one, before speaking with Tegan from BOS; her advice and knowledge of their product was exceptional and her customer service was second to none. The Jockey wheel was made to order (here in Australia) and delivered in a timely manner. I couldn’t be happier with the jockey wheel, easy to install looks great and feels strong and sturdy and very user friendly. The user manual even has instructions on pulling it apart for repairs if required. So glad I chose this product, would recommend it in a heartbeat.

Martin Middendorf 2025.09.10

I have been using a Bos jockey stand for a lot of years and I work it pretty hard. The gears needed replacing and I spoke with Tegan who was an absolute delight to deal with. She knew exactly what was needed and provided exceptional service with a bright and cheery disposition. Extremely rare to find in todays world. Received the parts and full easy to follow instructions in 24hrs. Much appreciated Tegan. Thankyou.

Neil Rutherford 2025.09.03

The service I received was more than one could imagine Ordered part on Friday and paid for , dispatched Monday ( NSW) to Perth arrived at our address Wednesday morning Wow can’t get better than that Thank you BOS team - very happy

ROBERT SCHLOSSER 2025.08.27

Had an issue with my 4 year old jockey wheel in that it had broken teeth on the gears. Dealt with Tegan at BOS who advised it was a warranty issue and that new gears would be posted to me at no cost. The new gears arrived promptly and Tegan was in constant contact with me through the whole process. Highly recommend their product and service.

Reply from BOS Jockey Wheels 2025.09.02

Thank you for your feedback Robert! Great to hear Tegan was able to help get the issue sorted quickly and keep you updated along the way. We’re glad the new gears did the trick and that your jockey wheel is back in action!

kevin tindall 2025.08.25

So good to come across a company that backs there products with a fantastic after sales team,we had a problem with our BOS jockey wheel after giving us 3.5years faultless service Tegan was very helpful ascertaining the fault and sending the parts to make it work like new,feeling very good with product and back up service well done all

Reply from BOS Jockey Wheels 2025.09.02

Thank you for your review Kevin. We pride ourselves on standing behind our products and providing the service to match, with a 5 year warranty on all of our products.
Safe travels and thanks again for choosing BOS!

Karen Smith 2025.08.22

Outstanding after-sales support provided. Could not fault it.

Reply from BOS Jockey Wheels 2025.09.02

Thanks so much Karen for your feedback! We're glad to hear you were happy with our after-sales support — we’re always here to help!

Chris Meldrum 2025.08.18

A huge thanks to Tegan at BOS - we were travelling in our caravan from Melbourne to NT and had a problem with our jockey stand. Spoke to Tegan and she arranged for the part to be shipped to our next stop at Coober Pedy. All fixed now - great service and friendly advice. Very happy customer.

Reply from BOS Jockey Wheels 2025.09.02

Thank you so much for your kind words! We're thrilled to hear that Tegan was able to assist you so efficiently during your travels. It’s always our goal to provide fast, friendly, and reliable service—especially when you're on the road and need support. We'll be sure to pass on your thanks to Tegan!

3JT 2025.08.16

We just can’t thank Tegan, Bronwyn, and Scotty enough. After picking up our new van, we headed straight to BOS, where the team expertly fitted our BOS Jockey and stabiliser legs. Having used a BOS Jockey on a previous van for over a decade—with completely hassle-free and reliable performance—we knew BOS was the only choice for us. This time, we were excited to upgrade with the addition of the stabiliser legs, and they’ve already proven their worth. The van is now rock solid with no movement, the system is incredibly easy to use, and the option to add extensions as needed is a huge bonus. On top of that, having peace of mind knowing we can safely and easily change a tyre makes this one of the best decisions we’ve ever made. We honestly couldn’t recommend the BOS team highly enough. From our very first contact to the day of our fitting, the entire process was effortless. They were incredibly friendly and professional throughout, and their genuine excitement for us made the experience of picking up our new van even more special. They’re true experts—not just in their product, but also in offering thoughtful guidance on how to get the most out of it. We truly appreciated the time they gave us and the helpful advice that will no doubt enhance our future travels. Thank you, thank you, thank you!

We just can’t thank Tegan, Bronwyn, and Scotty enough. After picking up our new van, we headed straight to BOS, where the team expertly fitted our BOS Jockey and stabiliser legs.

Having used a BOS Jockey on a previous van for over a decade—with completely hassle-free and reliable performance—we knew BOS was the only choice for us. This time, we were excited to upgrade with the addition of the stabiliser legs, and they’ve already proven their worth. The van is now rock solid with no movement, the system is incredibly easy to use, and the option to add extensions as needed is a huge bonus.
On top of that, having peace of mind knowing we can safely and easily change a tyre makes this one of the best decisions we’ve ever made.

We honestly couldn’t recommend the BOS team highly enough. From our very first contact to the day of our fitting, the entire process was effortless. They were incredibly friendly and professional throughout, and their genuine excitement for us made the experience of picking up our new van even more special.
They’re true experts—not just in their product, but also in offering thoughtful guidance on how to get the most out of it. We truly appreciated the time they gave us and the helpful advice that will no doubt enhance our future travels.
Thank you, thank you, thank you!

We just can’t thank Tegan, Bronwyn, and Scotty enough. After picking up our new van, we headed straight to BOS, where the team expertly fitted our BOS Jockey and stabiliser legs.

Having used a BOS Jockey on a previous van for over a decade—with completely hassle-free and reliable performance—we knew BOS was the only choice for us. This time, we were excited to upgrade with the addition of the stabiliser legs, and they’ve already proven their worth. The van is now rock solid with no movement, the system is incredibly easy to use, and the option to add extensions as needed is a huge bonus.
On top of that, having peace of mind knowing we can safely and easily change a tyre makes this one of the best decisions we’ve ever made.

We honestly couldn’t recommend the BOS team highly enough. From our very first contact to the day of our fitting, the entire process was effortless. They were incredibly friendly and professional throughout, and their genuine excitement for us made the experience of picking up our new van even more special.
They’re true experts—not just in their product, but also in offering thoughtful guidance on how to get the most out of it. We truly appreciated the time they gave us and the helpful advice that will no doubt enhance our future travels.
Thank you, thank you, thank you!

We just can’t thank Tegan, Bronwyn, and Scotty enough. After picking up our new van, we headed straight to BOS, where the team expertly fitted our BOS Jockey and stabiliser legs.

Having used a BOS Jockey on a previous van for over a decade—with completely hassle-free and reliable performance—we knew BOS was the only choice for us. This time, we were excited to upgrade with the addition of the stabiliser legs, and they’ve already proven their worth. The van is now rock solid with no movement, the system is incredibly easy to use, and the option to add extensions as needed is a huge bonus.
On top of that, having peace of mind knowing we can safely and easily change a tyre makes this one of the best decisions we’ve ever made.

We honestly couldn’t recommend the BOS team highly enough. From our very first contact to the day of our fitting, the entire process was effortless. They were incredibly friendly and professional throughout, and their genuine excitement for us made the experience of picking up our new van even more special.
They’re true experts—not just in their product, but also in offering thoughtful guidance on how to get the most out of it. We truly appreciated the time they gave us and the helpful advice that will no doubt enhance our future travels.
Thank you, thank you, thank you!

We just can’t thank Tegan, Bronwyn, and Scotty enough. After picking up our new van, we headed straight to BOS, where the team expertly fitted our BOS Jockey and stabiliser legs.

Having used a BOS Jockey on a previous van for over a decade—with completely hassle-free and reliable performance—we knew BOS was the only choice for us. This time, we were excited to upgrade with the addition of the stabiliser legs, and they’ve already proven their worth. The van is now rock solid with no movement, the system is incredibly easy to use, and the option to add extensions as needed is a huge bonus.
On top of that, having peace of mind knowing we can safely and easily change a tyre makes this one of the best decisions we’ve ever made.

We honestly couldn’t recommend the BOS team highly enough. From our very first contact to the day of our fitting, the entire process was effortless. They were incredibly friendly and professional throughout, and their genuine excitement for us made the experience of picking up our new van even more special.
They’re true experts—not just in their product, but also in offering thoughtful guidance on how to get the most out of it. We truly appreciated the time they gave us and the helpful advice that will no doubt enhance our future travels.
Thank you, thank you, thank you!

We just can’t thank Tegan, Bronwyn, and Scotty enough. After picking up our new van, we headed straight to BOS, where the team expertly fitted our BOS Jockey and stabiliser legs.

Having used a BOS Jockey on a previous van for over a decade—with completely hassle-free and reliable performance—we knew BOS was the only choice for us. This time, we were excited to upgrade with the addition of the stabiliser legs, and they’ve already proven their worth. The van is now rock solid with no movement, the system is incredibly easy to use, and the option to add extensions as needed is a huge bonus.
On top of that, having peace of mind knowing we can safely and easily change a tyre makes this one of the best decisions we’ve ever made.

We honestly couldn’t recommend the BOS team highly enough. From our very first contact to the day of our fitting, the entire process was effortless. They were incredibly friendly and professional throughout, and their genuine excitement for us made the experience of picking up our new van even more special.
They’re true experts—not just in their product, but also in offering thoughtful guidance on how to get the most out of it. We truly appreciated the time they gave us and the helpful advice that will no doubt enhance our future travels.
Thank you, thank you, thank you!

We just can’t thank Tegan, Bronwyn, and Scotty enough. After picking up our new van, we headed straight to BOS, where the team expertly fitted our BOS Jockey and stabiliser legs.

Having used a BOS Jockey on a previous van for over a decade—with completely hassle-free and reliable performance—we knew BOS was the only choice for us. This time, we were excited to upgrade with the addition of the stabiliser legs, and they’ve already proven their worth. The van is now rock solid with no movement, the system is incredibly easy to use, and the option to add extensions as needed is a huge bonus.
On top of that, having peace of mind knowing we can safely and easily change a tyre makes this one of the best decisions we’ve ever made.

We honestly couldn’t recommend the BOS team highly enough. From our very first contact to the day of our fitting, the entire process was effortless. They were incredibly friendly and professional throughout, and their genuine excitement for us made the experience of picking up our new van even more special.
They’re true experts—not just in their product, but also in offering thoughtful guidance on how to get the most out of it. We truly appreciated the time they gave us and the helpful advice that will no doubt enhance our future travels.
Thank you, thank you, thank you!

Reply from BOS Jockey Wheels 2025.08.17

Thank you so much for your incredibly kind and thoughtful review! We’re absolutely thrilled to hear how happy you are with your new BOS Jockey and stabiliser legs, and it means the world to us that you chose BOS again.

Tegan, Bronwyn, and Scotty will be over the moon to hear your feedback—they loved being a part of your journey and helping you get set up for the road ahead. It’s always our goal to make the process as smooth and enjoyable as possible, and we’re so glad that came through in your experience.

Hearing that your van is now rock solid and that the system is already making a real difference is exactly why we do what we do. We’re grateful for your trust, your recommendation, and the opportunity to play a part in your travels.
Wishing you many safe and exciting adventures ahead!

chris garratt 2025.08.06

This would be the best business I have ever dealt with in my life so so helpful to sort out any problems you are having not that there are any you can have with there product it is so reliable

Reply from BOS Jockey Wheels 2025.08.10

Thank you Chris so much for your incredibly kind words! We're absolutely thrilled to hear that you've had such a positive experience with our business and our products. Reliability and great service are exactly what we strive for, and it means a lot to know that it's making a difference. If you ever need anything at all, we're always here to help!

Cameron Morgan 2025.08.04

This family run and owned business could not do enough for me when I was making my purchasing decision on a caravan mover. Everyone was so friendly and helpful. I have owned my Econo Mover for nearly 6 months and used many times to maneuver our caravan into a tight storage space beside the house. The Econo Mover is working exactly as described and has been exactly what I needed.

Reply from BOS Jockey Wheels 2025.08.05

Thank you Cameron for your kind words and wonderful feedback! We're thrilled to hear that your Econo Mover has been performing exactly as expected and making your caravan storage much easier. As a family-run business, we genuinely appreciate your support and are so glad we could help you find the right solution. If you ever need anything in the future, don't hesitate to reach out. Safe travels!

Stuart Farish 2025.07.09

A claim for a broken BOS drill drive piece (a pin holding the joint had dropped out) was handled very efficiently by Kelly. The same day I contacted BOS a new unit was sent. Brilliant service.

Reply from BOS Jockey Wheels 2025.07.13

Thank you for the kind words Stuart! I'm so pleased you are happy with the level of service Kelly provided, and that we could assist you under the BOS warranty.
Happy travels!

Steve 2025.07.04

I bought a BOS product in 2018 In that time I have accidently damaged it twice. The first time it was fixed under warranty and was amazed and glad I bought a product with great back up. I recently damaged it again a bit more seriously. I spoke to Tegan,who straight away knew what I did and how I did it She asked for specific photos of damaged items , once she had recieved them organised replacement parts to be sent by post Kelly informed me that they were being posted Monday and sent me the tracking number details Parts arrived Friday with video and photos to replace parts. Normally any reviews I give are very short and always try to give positive feedback but after the great service I have experienced from the team at BOS I cannot recommend this company highly enough great product great team. Thankyou guys and girls. Reguards. Steve

Reply from BOS Jockey Wheels 2025.07.07

We appreciate the review and feedback Steve! You were a pleasure to assist, and I'm glad we could assist you promptly and under warranty. We are happy to hear that the videos / photos assisted in the repair of your unit aswell!
Happy Travels!

Darren Ginnelly 2025.07.03

Just wanted to say thank you for your response via text message. Issue all sorted and we are up and running again. Once again thanks great product and great service

Reply from BOS Jockey Wheels 2025.07.07

Thank you Darren for your review! We are so happy to hear we could assist quickly over text for you. Happy and safe travels!

Des Graham 2025.06.25

What an outstanding Australian owned family company. Over the last 12 years I have purchased a number of products from BOS. The interactions are always courteous, responses timely, pricing accurate and products outstanding. This company reflects the values and quality products that set the standard to which others should aspire to. Congratulations to the BOS Jockey family.

Reply from BOS Jockey Wheels 2025.06.29

Thank you so much Des for the support over the past 12 years! We're truly grateful to have loyal customers like you who value our products and the service we strive to provide. We'll be sure to pass your feedback on to the entire BOS Jockey team.

Ian Austin 2025.06.16

I’ve had the BOS stabiliser legs and jockey wheel/stand for a few years and they have given outstanding service. Had a minor plastic part fail and contacted Kelly to source parts as I was travelling remote. Within a week or so a post bag with enough parts to keep me going for years arrived at no charge. Can’t recommend their products and service highly enough.

Reply from BOS Jockey Wheels 2025.06.16

Hi Ian, we really appreciate your positive feedback on our customer service. BOS is always here if you require anything else in the future!

Peter Roebers 2025.05.29

A fantastic customer focused family business that makes a great product in Australia. I recently had my 4 year old Jockey leg serviced and upgraded. They did that under warranty at no charge without me even asking if it was a warranty item. They really stand by their products.

Reply from BOS Jockey Wheels 2025.06.01

Thank you for your review Peter! So glad to hear we could assist you when you visited, even better that we were able to service your jockey unit under warranty for you! Happy Travels!

Lothar Rosenberger 2025.05.26

I purchased BOS stabiliser legs and the BOS jocket unit over a year ago and have used them for over 10k since. They have not let me down once and I have found them to be robust, easy to use and a practical time saver. Using a battery drill instead of a manual winder is much easier. I recently questioned the red colour fading on the equipment after this last summer, and Tegan at BOS immediately sent replacement covers. As per advice, these will have sunscreen applied to prevent the fading in future. Big thanks to Teagan and BOS for excellent customer service.

I purchased BOS stabiliser legs and the BOS jocket unit over a year ago and have used them for over 10k since. They have not let me down once and I have found them to be robust, easy to use and a practical time saver. Using a battery drill instead of a manual winder is much easier.
I recently questioned the red colour fading on the equipment after this last summer, and Tegan at BOS immediately sent replacement covers.
As per advice, these will have sunscreen applied to prevent the fading in future.
Big thanks to Teagan and BOS for excellent customer service.

Reply from BOS Jockey Wheels 2025.05.26

Thank you Lothar for the kind feedback. So glad Tegan could assist you with the replacement of your push / pull handles and covers.
We take our customer service very seriously here at BOS, so I'm glad to hear you were happy with our level of service!

Brett Thomson 2025.05.23

Great experience with BOS on a repair to may BOS 370 jack. After 4 years of use there was a problem with a screw coming loose and the jack no longer working. Tegan at BOS was very helpful and reactive, they took the jack back and actually upgraded the parts to a new version to prevent it happening again and posted the jack back to me. Thank you to the team, I love using this jack instead of the old manual windup jockey wheel.

Reply from BOS Jockey Wheels 2025.05.25

Thank you Brett for your review.
So glad to hear that we were able to assist you under our 5 year warranty!

Matthew Doherty 2025.05.19

I had an issue with my BOS Jockey stand and reached out to BOS for support. Tegan responded promptly and gave me clear instructions on what to check, along with a request for some photos to confirm the problem. She followed up immediately with an SMS and detailed guidance. After I sent the requested information and photos via SMS, Tegan confirmed that the issue would be covered under warranty and that the necessary parts would be sent out. Big thankyou for the quick support and hassle-free support. cheers

Reply from BOS Jockey Wheels 2025.05.20

Good Morning Matthew,
Thank you for your review! We are so glad to hear Tegan was able to assist with your warranty so promptly :)

Nigel Trigwell 2025.05.07

I damaged my BOS jockey wheel by over retracting the leg on the wrong drill setting so I contacted BOS who were extremely helpful and I was able to repair the unit by replacing two washers. Great support, thanks guys.

Reply from BOS Jockey Wheels 2025.05.09

It's wonderful to hear that you received such great support from BOS! It's always reassuring when a company is responsive and helpful, especially with repairs. Replacing the two washers seems like a simple yet effective solution. Your experience showcases the importance of good customer service and support, and it's great that you were able to get the jockey wheel back in working order. If you have any more feedback to share or if there’s anything else you need, feel free to let me know!

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