Blue Haven Pools & Spas

Blue Haven Pools & Spas Reviews

Excellent rating
     
5.0 | 7 reviews
Trustindex Verified Company
Blue Haven Pools & Spas
Write a review

Reviews

Trustindex

5.0

| 7 total

7 pcs
0 pc
0 pc
0 pc
0 pc
Source filter
Katy Quilter-Carr
Katy Quilter-Carr 2025.12.24
     
We recently completed the construction of our inground gunite pool, and we could not be happier with the entire experience from start to finish. Building a pool is a major investment, and this team made the process feel organized, transparent, and manageable every step of the way. What truly set this project apart was how thoughtfully the pool was designed to complement the exterior of our home. From the finishes and materials to the overall layout, everything was customized to align beautifully with our home’s architecture and outdoor aesthetic. The pool doesn’t feel like an add-on—it feels like it was always meant to be there. Communication throughout the project was excellent. Jake, Seth, and Josh were fantastic to work with—knowledgeable, responsive, and genuinely invested in making sure every detail was done right. We always knew what phase was coming next, timelines were clearly explained, and any questions or concerns were addressed promptly and professionally. The craftsmanship and attention to detail are evident in every aspect of the finished pool, which exceeded our expectations. The crew was respectful of our home and property, showed up when scheduled, and clearly took pride in their work. Even with the inevitable complexities that come with construction, the process felt smooth and well-managed. We are incredibly grateful to have worked with a company that delivers both exceptional quality and outstanding customer service. We would confidently recommend them to anyone considering an inground gunite pool—especially if you’re looking for a result that feels custom, cohesive, and beautifully integrated with your home.
Reply from Blue Haven Pools & Spas 2025.12.24
Katy, thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with your pool construction and that the design complements your home beautifully. It's great to know that our team's communication and craftsmanship made the process smooth for you. We appreciate your recommendation and are grateful to have had the opportunity to work with you!
Christine Nelson
Christine Nelson 2025.12.23
     
My husband and I are retired and this is our first pool. I was very nervous about the procedure and cost of putting in a in ground pool. Seth was very helpful and patient answering all my questions. With in a couple of hours he had sent me a diagram and price of the pool we talked about. We were able to go to the design center to look at the choices coping, tile and plaster. I really didn’t like the plaster options that was given to me. Seth was able to get me more choices to choose from. We selected Brilliant Blue and it’s perfect with the tile I chose. Work started on 11/4/25. Chris and Miguel were doing the dig, rebar and tile. They are excellent! I can’t say enough about them. They work quickly and they cleaned up before leaving every night. When they had to remove the dirt they put down plastic on the driveway and sidewalk. Absolutely no dirt was left behind. We meet Jake the day of the dig. Right off the bat we had a little hiccup. The position of the stairs had to be moved. We all decided on where they would go and everything worked out. There were a couple of other things that we had concerns about. Jake took care of it and on a timely basis. Jake was very accommodating. He made sure we were very happy with everything. He noticed the tile on the stairs and asked if that’s how I wanted it. I did not. I am very great full that he noticed it.. Our pool is not completely finished yet, we are replacing some coping. Jake is asking for Chris and Miguel to do that for us. For that I am very thankful for. The people who shot the gunite were very clean also. They had plastic everywhere. That was very interesting to watch. The decking faze could have been a little better. They didn’t make the slab for the equipment big enough. This was the first time our yard was left a bit of a mess. Although it did rain the day before pouring the cement. Arron has been great. Again very patient with my questions. He has come to brush and skim the pool practically every day. He even came out on a Saturday to remove the equipment so the pad could be made bigger. Next time out he put everything back. We are very pleased with how everything came out. Overall everything went smoothly. The pool looks beautiful. Thank you all.
Reply from Blue Haven Pools & Spas 2025.12.24
Thank you, Christine, for sharing your wonderful experience! It's great to hear how helpful and accommodating Seth, Jake and Aaron were throughout the process. We're delighted that your pool is turning out beautifully and appreciate your kind words about our team's efforts.
Apollo Marple
Apollo Marple 2025.12.23
     
Blue Haven has been awesome! Seth did an amazing job on the design, and Jake has been handling the build to perfection. Couldn’t ask for better service or commitment to excellence.
Reply from Blue Haven Pools & Spas 2025.12.23
Thank you, Apollo! We're so glad to hear that you had an awesome experience and appreciate your kind words about Seth's design and Jake's building efforts. Your satisfaction means a lot to us!
Jessica Kaplar
Jessica Kaplar 2025.11.14
     
I can’t say enough good things about Jake and Bluehaven pools! From start to finish top notch service, communication, and the finished product is exactly what we wanted! Highly recommend!!!
Reply from Blue Haven Pools & Spas 2025.11.14
Thank you, Jessica! We appreciate your kind words about Jake and the team at Bluehaven pools. It's wonderful to hear that you loved the service and the final result!
Connie Tator
Connie Tator 2025.10.29
     
The pool looks amazing. We are excited to see our dream backyard finally coming to life, especially with the challenging yard we had. Jake and Josh did a great job of overseeing our project from start to finish. Jake addressed any problems along we had and made sure things got resolved!
Reply from Blue Haven Pools & Spas 2025.10.29
Thank you so much for your review of our team. It was an honor to build your pool,thank you for letting our team make your backyard oasis a reality.
Percy Settle
Percy Settle 2025.10.16
     
Jake and Seth made my experience with building a pool amazing!! I started off by going with Anthony and Sylvan Pools.. That turned out to be a disaster!! I got in touch with Seth and he saved me 20k and a better design!!! Thanks for the help guys!
Reply from Blue Haven Pools & Spas 2025.10.16
Thank you, Percy, for sharing your experience! We're glad Jake and Seth could turn things around for you and help create the perfect pool design while saving you money. Your satisfaction means a lot to us!
Jorge Foy
Jorge Foy 2025.09.26
     
Great company. They are excellent in customer service. The pool they built is great. Impeccable project management. I would recommend them to anyone that wants to build a pool.
Reply from Blue Haven Pools & Spas 2025.09.26
Thank you, Jorge, for your fantastic review! We're glad you had a great experience with our customer service and project management, and we appreciate your recommendation.

Skyrocket Your Sales with Customer Reviews. No coding required.

Create a Free Account